2017 Q3/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2017 Q2/UK Consumer Finance. Since then, 2 sites entered the survey and 43 sites could not be included in the rankings (3 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 2 Cater Allen Private Bank 8.24
+ 81 GCA Altium 8.13
- 1 BM Savings 7.90
- 3 Leeds Building Society 7.56
- 1 Intelligent Finance 7.44
+ 2 HSBC Private Bank 7.36
+ 2 Chelsea Building Society 7.12
- 3 John Charcol 6.74
+ 2 Julian Hodge Bank 6.70
same Newcastle Building Society 6.70
+ 11 Scottish Widows Bank plc 6.66
same Rathbones 6.64
+ 7 Landesbank Berlin 6.57
- 1 Brown Shipley 6.54
- 9 JCB Card Europe 6.52
- 1 Darlington Building Society 6.28
+ 1 Teachers Building Society 6.24
+ 3 Scottish Widows Investment 6.21
+ 24 DaimlerChrysler Financial Services 6.19
+ 13 CCLA 6.10
+ 13 Vanquis Bank 6.10
+ 6 C. Hoare & Co 6.07
+ 6 Dudley Building Society 6.07
+ 3 The West Brom 5.98
+ 16 Yorkshire Bank 5.94
- 9 Yorkshire Building Society 5.94
- 3 Clydesdale Bank 5.94
- 3 Advantage Finance 5.92
+ 2 Tesco Bank 5.92
same Principality Building Society 5.92
+ 6 Ocean Finance 5.86
+ 45 Close Brothers Group Plc 5.86
- 7 Metro Bank 5.84
+ 4 Bank of Baroda UK 5.83
+ 1 Cofunds 5.78
- 4 First Response Finance 5.72
+ 7 TSB Bank Plc 5.56
+ 1 Mortgage Intelligence 5.48
+ 3 Cattles Limited 5.47
+ 5 Shawbrook 5.38
+ 18 Ecology Building Society 5.36
+ 14 Societe Generale Private Banking UK 5.32
- 3 Rothschild & Sons 5.28
+ 22 Halifax 5.28
+ 9 More Than 5.22
+ 12 Baines & Ernst 5.18
+ 1 Mirabaud Securities (UK) 5.18
- 29 Cumberland Building Society 5.14
+ 98 Standard Life UK 5.14
+ 2 Commerzbank UK 5.10
- 4 Smile 5.10
- 1 James Hay 5.04
- 7 BNP Paribas Leasing Solutions UK 5.04
- 4 Shore Capital 4.98
- 20 Adam & Company 4.97
+ 45 Bluefin 4.92
- 8 Harrods Bank Limited 4.90
- 35 M&G Investments 4.86
+ 12 Monmouthshire Building Society 4.80
+ 22 Loughborough Building Society 4.68
+ 7 Arbuthnot Banking Group 4.68
+ 26 GMAC Financial Services 4.66
- 47 Financial Ombudsman Service 4.66
+ 53 Cambridge Building Society 4.66
+ 4 Nationwide Building Society 4.66
- 3 BIBBY Financial Services 4.64
- 14 Charity Bank 4.64
+ 7 Bank of China UK 4.63
+ 64 Harrington Brooks 4.60
+ 6 Financial Conduct Authority 4.54
+ 14 Bank of Ireland Mortgages 4.48
- 11 Hitachi Capital 4.47
- 1 Bank of Scotland 4.46
- 19 Invesco Perpetual 4.46
+ 5 Handelsbanken UK 4.46
+ 35 RBS International 4.44
- 3 WH Ireland 4.44
+ 11 National Savings & Investments (ns&i) 4.42
+ 5 Visa UK 4.40
+ 44 Bank of Tokyo Mitsubishi 4.36
- 2 Numis Securities 4.34
- 15 Barclaycard 4.32
+ 10 M&S Bank 4.32
+ 29 Brilliant Solutions 4.29
+ 15 Paragon Group 4.27
- 13 Lloyds Bank Plc 4.26
+ 12 Foresters UK 4.26
- 7 Coventry Building Society 4.24
+ 13 Europe Arab Bank Plc 4.23
+ 2 JPMorgan Chase 4.22
+ 5 ARVAL 4.20
+ 12 Bank of Cyprus UK 4.20
+ 21 State Bank of India UK 4.18
+ 31 UBS Investment Bank 4.16
- 1 Sainsbury's Bank 4.14
- 1 Virgin Money 4.14
+ 13 Redmayne Bentley Stockbrokers 4.12
+ 9 Barclays Bank 4.12
+ 20 ClearDebt 4.06
- 35 Diners Club 4.05
- 23 ABN AMRO Commercial Finance 4.04
- 40 Ipswich Building Society 4.02
- 17 Cash Converters 4.00
+ 24 Bank of England 3.98
same Nomura Bank International 3.98
+ 32 Landesbank Hessen-Thuringen 3.97
+ 5 Morgan Stanley & Co. International 3.95
- 38 Legal & General 3.94
+ 13 Allied Irish Bank UK 3.94
- 46 Islamic Bank of Britain 3.88
- 24 Computershare 3.85
+ 4 First Trust Bank 3.84
- 7 Investec UK 3.84
- 54 Standard Life Investments 3.81
+ 19 The Co-Operative Bank 3.78
- 1 Smith & Williamson 3.78
+ 10 Capital One 3.78
+ 11 engage Mutual Assurance 3.74
+ 11 Family Investments 3.74
+ 11 Newbury Building Society 3.72
+ 22 PayPoint 3.72
- 31 Teachers Assurance 3.72
+ 26 AIB Capital Markets 3.71
- 67 The Money Shop 3.70
+ 21 Travelex UK 3.68
- 17 Standard Chartered Bank UK 3.68
- 4 Isle of Man Bank Limited 3.67
new Citigroup Global Markets Limited 3.60
+ 10 European Bank 3.58
+ 48 Syscap 3.58
+ 5 Coutts & Co 3.57
+ 9 Skipton Building Society 3.56
+ 11 Moneyextra.com 3.52
- 8 Daiwa Capitals Markets Europe Ltd 3.51
+ 17 Building Societies Association 3.50
+ 44 National Australia Bank 3.50
- 2 Aldermore 3.50
+ 2 Schroders 3.48
+ 11 BlackRock 3.48
- 42 Goldman Sachs International 3.38
- 44 EBS Building Society 3.36
+ 16 Rabobank International 3.30
+ 16 Secure Trust Bank Plc 3.30
+ 9 Ulster Bank 3.28
+ 38 Bank of Montreal 3.22
+ 5 Sumitomo Mitsui Banking Corporation Europe 3.20
+ 13 Close Premium Finance 3.16
+ 33 Agricultural Mortgage Corporation 3.14
+ 7 Credit Suisse Group 3.14
+ 4 Moneysupermarket 3.14
+ 10 London Stock Exchange 3.10
+ 10 RBS 3.08
- 11 NatWest Bank 3.08
+ 14 Westpac Banking Corporation UK 3.04
- 7 MBNA Europe 3.04
+ 29 Quick Quid 3.00
+ 6 Experian 2.98
+ 14 The Nottingham 2.98
+ 16 Danske Bank UK 2.97
+ 14 Siemens Financial Services Limited 2.96
- 58 ICICI Bank UK 2.96
- 17 MasterCard UK 2.96
+ 8 Mercer UK 2.96
+ 6 Santander UK 2.94
+ 4 Old Mutual 2.94
- 58 LeasePlan UK 2.92
- 3 Brewin Dolphin 2.90
new Western Union UK 2.88
- 12 HSBC Bank 2.86
+ 9 Bank Leumi (UK) Plc 2.86
+ 6 Macquarie Group Ltd 2.86
- 17 Duncan Lawrie Bank 2.84
+ 3 Northern Trust 2.82
- 9 Kensington Mortgages 2.82
- 8 Charles Stanley 2.81
+ 6 Deutsche Bank UK 2.71
- 87 British Bankers' Association 2.70
+ 12 HSBC Bermuda 2.66
- 6 Butterfield Private Bank 2.59
- 48 Citibank UK 2.44
- 63 BNP Paribas UK 2.44
+ 2 Jefferies International 2.38
+ 4 DNB Norbank 2.38
+ 4 Aberdeen Asset Management 2.33
+ 1 Moneyfacts.co.uk 2.20
- 66 Pershing Securities UK 2.06
+ 2 Charles Schwab UK 1.76