2017 Q2/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2017 Q1/UK Consumer Finance. Since then, 4 sites entered the survey and 40 sites could not be included in the rankings (same since last).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 34 Leeds Building Society 8.28
- 1 BM Savings 8.28
+ 4 Cater Allen Private Bank 8.24
+ 6 Intelligent Finance 7.62
- 1 John Charcol 7.46
- 1 JCB Card Europe 7.44
- 4 The Loans Engine 7.20
- 6 HSBC Private Bank 7.18
- 1 Chelsea Building Society 7.12
- 4 Newcastle Building Society 6.98
same Julian Hodge Bank 6.88
+ 8 Rathbones 6.66
same Brown Shipley 6.64
+ 18 Debt Free Direct Group 6.64
+ 164 Darlington Building Society 6.48
+ 50 Financial Ombudsman Service 6.46
- 1 Yorkshire Building Society 6.30
+ 1 Teachers Building Society 6.24
+ 7 Cumberland Building Society 6.22
- 11 Landesbank Berlin 6.21
+ 57 Scottish Widows Investment 6.21
+ 35 Scottish Widows Bank plc 6.12
+ 8 M&G Investments 6.12
- 6 Clydesdale Bank 6.12
+ 20 Advantage Finance 6.10
- 9 Metro Bank 6.10
+ 1 The West Brom 6.08
+ 19 C. Hoare & Co 6.07
+ 19 Dudley Building Society 6.07
- 15 Principality Building Society 6.02
+ 15 Tesco Bank 5.92
- 7 First Response Finance 5.90
+ 34 CCLA 5.84
- 1 Vanquis Bank 5.84
+ 3 Adam & Company 5.81
+ 16 Cofunds 5.78
- 7 Ocean Finance 5.76
- 17 Bank of Baroda UK 5.67
- 25 Mortgage Intelligence 5.66
- 1 Rothschild & Sons 5.64
+ 9 Yorkshire Bank 5.58
+ 21 Cattles Limited 5.47
new DaimlerChrysler Financial Services 5.47
same TSB Bank Plc 5.38
+ 28 Shawbrook 5.38
+ 9 BNP Paribas Leasing Solutions UK 5.32
- 20 Smile 5.30
- 25 Mirabaud Securities (UK) 5.28
- 20 Harrods Bank Limited 5.26
- 14 Shore Capital 5.16
- 29 James Hay 5.14
+ 12 Commerzbank UK 5.10
- 29 Charity Bank 5.10
+ 35 More Than 5.04
+ 6 Invesco Perpetual 5.02
- 2 Societe Generale Private Banking UK 4.96
- 15 The Money Shop 4.94
+ 22 Baines & Ernst 4.92
+ 1 Ecology Building Society 4.91
+ 44 Standard Life Investments 4.89
- 3 Hitachi Capital 4.85
+ 40 Ipswich Building Society 4.84
- 20 BIBBY Financial Services 4.82
+ 17 Islamic Bank of Britain 4.80
+ 59 Diners Club 4.77
+ 6 Halifax 4.74
+ 23 Barclaycard 4.70
+ 20 Arbuthnot Banking Group 4.68
+ 43 Nationwide Building Society 4.66
+ 13 Legal & General 4.66
- 31 Monmouthshire Building Society 4.64
+ 59 Bank of Scotland 4.64
- 5 Lloyds Bank Plc 4.64
- 18 WH Ireland 4.62
+ 110 Bank of China UK 4.57
+ 8 Financial Conduct Authority 4.54
- 28 Close Brothers Group Plc 4.53
- 27 ABN AMRO Commercial Finance 4.50
+ 68 Numis Securities 4.48
+ 20 Handelsbanken UK 4.46
+ 76 Coventry Building Society 4.44
- 45 Loughborough Building Society 4.42
new GCA Altium 4.41
- 15 Visa UK 4.40
- 51 Bank of Ireland Mortgages 4.40
- 21 Cash Converters 4.38
+ 11 Computershare 4.37
- 11 GMAC Financial Services 4.36
- 7 National Savings & Investments (ns&i) 4.35
+ 74 British Bankers' Association 4.34
+ 25 Teachers Assurance 4.34
+ 41 JPMorgan Chase 4.32
+ 15 M&S Bank 4.32
same Sainsbury's Bank 4.32
- 10 Virgin Money 4.32
- 1 ARVAL 4.30
+ 13 EBS Building Society 4.30
- 11 Goldman Sachs International 4.30
new Foresters UK 4.28
+ 50 Paragon Group 4.27
- 30 Bluefin 4.24
+ 38 Europe Arab Bank Plc 4.23
+ 41 ICICI Bank UK 4.20
- 42 Bank of Cyprus UK 4.20
- 6 Nomura Bank International 4.16
- 32 Investec UK 4.14
- 32 Barclays Bank 4.14
- 32 LeasePlan UK 4.14
- 68 Standard Chartered Bank UK 4.14
- 19 Redmayne Bentley Stockbrokers 4.12
+ 25 RBS International 4.10
+ 11 Morgan Stanley & Co. International 4.07
new Brilliant Solutions 4.03
- 61 State Bank of India UK 3.98
+ 51 Smith & Williamson 3.96
+ 2 First Trust Bank 3.94
+ 38 Cambridge Building Society 3.94
- 48 BNP Paribas UK 3.90
- 40 ClearDebt 3.88
- 27 Pershing Securities UK 3.88
- 62 Investec Asset Management 3.87
- 26 Allied Irish Bank UK 3.86
- 22 Isle of Man Bank Limited 3.85
- 11 Bank of Tokyo Mitsubishi 3.84
- 10 UBS Investment Bank 3.80
+ 36 Daiwa Capitals Markets Europe Ltd 3.79
+ 8 Capital One 3.78
+ 44 Bank of England 3.78
- 24 engage Mutual Assurance 3.74
- 21 Family Investments 3.74
+ 15 Newbury Building Society 3.72
- 7 Citibank UK 3.72
+ 49 Harrington Brooks 3.70
- 28 The Co-Operative Bank 3.70
+ 2 Aldermore 3.70
- 33 Coutts & Co 3.67
+ 22 Weatherbys Bank 3.66
- 24 Landesbank Hessen-Thuringen 3.61
+ 31 European Bank 3.58
+ 9 Schroders 3.58
+ 32 Skipton Building Society 3.56
- 13 NatWest Bank 3.54
- 22 PayPoint 3.54
+ 7 Moneyextra.com 3.52
- 23 MasterCard UK 3.52
- 60 Travelex UK 3.50
+ 6 Standard Life UK 3.44
+ 26 MBNA Europe 3.44
- 38 AIB Capital Markets 3.43
- 58 BlackRock 3.42
- 25 Sumitomo Mitsui Banking Corporation Europe 3.41
- 14 Building Societies Association 3.40
- 26 Ulster Bank 3.38
- 24 Moneysupermarket 3.38
- 10 Duncan Lawrie Bank 3.34
- 37 Credit Suisse Group 3.32
+ 21 HSBC Bank 3.32
- 10 Rabobank International 3.30
+ 8 Secure Trust Bank Plc 3.28
- 21 Close Premium Finance 3.24
+ 7 London Stock Exchange 3.20
- 34 RBS 3.18
- 7 Experian 3.18
- 47 Brewin Dolphin 3.16
same Kensington Mortgages 3.10
- 69 BNY Mellon UK 3.08
+ 21 Charles Stanley 3.07
- 36 Westpac Banking Corporation UK 3.04
+ 18 Old Mutual 3.04
+ 1 Santander UK 3.04
- 29 Mercer UK 3.02
+ 4 The Nottingham 2.98
- 4 Butterfield Private Bank 2.89
- 33 Siemens Financial Services Limited 2.88
+ 9 Danske Bank UK 2.87
+ 1 Northern Trust 2.82
- 2 Macquarie Group Ltd 2.80
- 26 Syscap 2.78
+ 11 Bank Leumi (UK) Plc 2.70
+ 1 National Australia Bank 2.68
- 74 Agricultural Mortgage Corporation 2.68
- 28 Deutsche Bank UK 2.65
- 23 Bank of Montreal 2.60
- 1 Jefferies International 2.48
- 27 Quick Quid 2.36
+ 3 Moneyfacts.co.uk 2.20
- 26 DNB Norbank 2.12
- 8 Aberdeen Asset Management 2.07
- 3 Charles Schwab UK 1.86
- 27 HSBC Bermuda 1.00