2017 Q1/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2016 Q4/UK Consumer Finance. Since then, 2 sites entered the survey and 40 sites could not be included in the rankings (3 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same BM Savings 8.88
same HSBC Private Bank 8.30
same The Loans Engine 8.26
+ 23 John Charcol 7.94
+ 1 JCB Card Europe 7.80
+ 1 Newcastle Building Society 7.76
- 3 Cater Allen Private Bank 7.68
+ 1 Chelsea Building Society 7.60
+ 10 Landesbank Berlin 7.33
same Intelligent Finance 6.90
same Julian Hodge Bank 6.88
- 7 Airdrie Savings Bank 6.50
+ 5 Brown Shipley 6.48
new Mortgage Intelligence 6.46
+ 8 Principality Building Society 6.42
+ 8 Yorkshire Building Society 6.30
- 9 Metro Bank 6.30
+ 36 Clydesdale Bank 6.28
+ 12 Teachers Building Society 6.20
- 6 Rathbones 6.10
+ 11 Bank of Baroda UK 6.07
+ 52 James Hay 6.06
+ 7 Mirabaud Securities (UK) 6.06
+ 13 Charity Bank 6.04
- 4 First Response Finance 6.04
+ 93 Cumberland Building Society 5.99
+ 56 Smile 5.94
+ 14 The West Brom 5.92
- 1 Harrods Bank Limited 5.92
+ 4 Ocean Finance 5.92
+ 15 M&G Investments 5.92
- 10 Debt Free Direct Group 5.90
+ 3 Vanquis Bank 5.88
- 21 Bank of Ireland Mortgages 5.88
- 23 Leeds Building Society 5.78
- 10 Shore Capital 5.78
- 2 Loughborough Building Society 5.72
- 18 Adam & Company 5.67
- 22 Rothschild & Sons 5.64
- 2 Monmouthshire Building Society 5.60
+ 9 Standard Chartered Bank UK 5.60
+ 14 The Money Shop 5.58
- 3 BIBBY Financial Services 5.58
- 3 TSB Bank Plc 5.58
- 16 Advantage Finance 5.56
+ 31 Tesco Bank 5.52
- 3 C. Hoare & Co 5.51
- 1 Dudley Building Society 5.47
- 1 Close Brothers Group Plc 5.45
+ 10 Yorkshire Bank 5.38
- 2 ABN AMRO Commercial Finance 5.34
- 13 Cofunds 5.22
- 28 State Bank of India UK 5.20
+ 21 Societe Generale Private Banking UK 5.16
same BNP Paribas Leasing Solutions UK 4.96
+ 7 WH Ireland 4.96
- 4 Scottish Widows Bank plc 4.88
- 13 Hitachi Capital 4.87
+ 7 Investec Asset Management 4.87
+ 27 Ecology Building Society 4.85
+ 11 Invesco Perpetual 4.78
+ 8 Bank of Cyprus UK 4.78
+ 16 Cattles Limited 4.77
- 12 Commerzbank UK 4.76
- 22 Cash Converters 4.70
+ 1 Financial Ombudsman Service 4.68
- 16 CCLA 4.68
+ 5 Lloyds Bank Plc 4.68
- 7 Visa UK 4.64
+ 15 BNP Paribas UK 4.64
+ 15 Bluefin 4.62
- 3 Halifax 4.58
- 40 Shawbrook 4.58
+ 17 Investec UK 4.52
- 10 Barclays Bank 4.52
+ 17 LeasePlan UK 4.50
+ 4 GMAC Financial Services 4.50
same Scottish Widows Investment 4.43
- 3 ClearDebt 4.42
- 21 Baines & Ernst 4.42
- 10 Islamic Bank of Britain 4.40
+ 10 National Savings & Investments (ns&i) 4.35
- 19 Legal & General 4.34
+ 14 Financial Conduct Authority 4.34
+ 9 Virgin Money 4.34
+ 3 Travelex UK 4.30
+ 45 Goldman Sachs International 4.30
+ 2 Arbuthnot Banking Group 4.28
+ 68 More Than 4.28
+ 19 Barclaycard 4.26
- 9 Redmayne Bentley Stockbrokers 4.24
+ 23 BlackRock 4.22
+ 10 Pershing Securities UK 4.22
+ 1 Sainsbury's Bank 4.12
+ 31 ARVAL 4.12
+ 5 Allied Irish Bank UK 4.12
- 29 BNY Mellon UK 4.08
new Computershare 4.07
+ 50 Nomura Bank International 4.06
+ 12 Handelsbanken UK 4.06
- 1 Isle of Man Bank Limited 4.05
+ 12 Ipswich Building Society 4.04
- 23 Coutts & Co 3.97
+ 32 Standard Life Investments 3.96
+ 17 engage Mutual Assurance 3.94
+ 35 The Co-Operative Bank 3.94
same Agricultural Mortgage Corporation 3.94
same M&S Bank 3.94
+ 16 Family Investments 3.94
+ 1 EBS Building Society 3.88
+ 2 AIB Capital Markets 3.87
- 7 Nationwide Building Society 3.84
- 52 Bank of Tokyo Mitsubishi 3.84
+ 46 Landesbank Hessen-Thuringen 3.83
+ 5 UBS Investment Bank 3.80
+ 30 Teachers Assurance 3.78
- 13 Brewin Dolphin 3.76
- 22 First Trust Bank 3.74
+ 35 Credit Suisse Group 3.72
+ 10 GE Capital 3.71
- 37 PayPoint 3.68
+ 17 MasterCard UK 3.68
+ 35 Morgan Stanley & Co. International 3.67
+ 11 Diners Club 3.65
- 4 Citibank UK 3.60
+ 12 Sumitomo Mitsui Banking Corporation Europe 3.60
+ 13 Ulster Bank 3.58
+ 14 RBS 3.58
- 23 NatWest Bank 3.58
+ 13 Moneysupermarket 3.58
- 7 Bank of Scotland 3.58
+ 18 Westpac Banking Corporation UK 3.54
- 4 JPMorgan Chase 3.52
+ 11 Bank of Ireland 3.52
+ 46 Capital One 3.52
+ 11 RBS International 3.50
+ 11 Aldermore 3.50
- 11 Building Societies Association 3.50
- 11 Close Premium Finance 3.48
+ 11 Europe Arab Bank Plc 3.43
- 25 Siemens Financial Services Limited 3.42
- 8 Mercer UK 3.42
+ 10 Western Union UK 3.34
- 13 ICICI Bank UK 3.34
+ 10 Duncan Lawrie Bank 3.34
+ 10 Newbury Building Society 3.32
- 48 Numis Securities 3.32
- 25 Rabobank International 3.32
+ 23 Schroders 3.28
+ 9 Paragon Group 3.27
- 7 Moneyextra.com 3.26
+ 12 Syscap 3.26
- 65 Standard Life UK 3.24
- 52 Deutsche Bank UK 3.17
- 18 Cambridge Building Society 3.16
- 39 Experian 3.16
- 47 Coventry Building Society 3.14
+ 7 Quick Quid 3.14
- 7 Weatherbys Bank 3.06
+ 11 Bank of Montreal 3.04
same DNB Norbank 3.02
+ 11 Daiwa Capitals Markets Europe Ltd 2.99
+ 6 HSBC Bermuda 2.96
+ 6 British Bankers' Association 2.96
- 2 Kensington Mortgages 2.92
- 108 Smith & Williamson 2.91
- 34 Secure Trust Bank Plc 2.88
+ 6 London Stock Exchange 2.80
- 2 Butterfield Private Bank 2.79
+ 5 European Bank 2.78
+ 6 Santander UK 2.78
+ 4 Bank of England 2.72
- 5 Skipton Building Society 2.70
+ 9 MBNA Europe 2.70
- 9 Macquarie Group Ltd 2.70
+ 9 The Nottingham 2.68
+ 7 Northern Trust 2.68
- 16 HSBC Bank 2.54
+ 8 Darlington Building Society 2.52
+ 2 Aberdeen Asset Management 2.47
+ 9 National Australia Bank 2.44
- 85 Harrington Brooks 2.36
- 4 Jefferies International 2.28
+ 2 Danske Bank UK 2.27
- 67 Bank of China UK 2.25
+ 2 Charles Schwab UK 2.16
+ 6 Old Mutual 2.14
+ 1 Charles Stanley 2.01
+ 3 Moneyfacts.co.uk 2.00
+ 1 Bank Leumi (UK) Plc 1.90