2016 Q4/UK Retail 500 Websites



Changes in rank are compared to 2016 Q3/UK Retail 500 Websites. Since then, 11 sites entered the survey and 37 sites could not be included in the rankings (3 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
new Rippleglen 8.57
- 1 Rapid Discount Outlet 8.48
+ 342 BHS 7.51
- 2 Jo Alexander 7.10
+ 81 HI Weldrick 6.80
+ 2 W Boyes & Co 6.68
+ 10 KD Beds 6.63
- 1 Racing Green 6.56
+ 6 Albemarble & Bond Holdings 6.42
- 5 Savers Health & Beauty 6.41
+ 8 Anya Hindmarch 6.30
- 3 Palmers (Great Yarmouth) 6.28
+ 25 Magnet 6.22
+ 2 Beds Direct 6.16
+ 6 Budgens 6.12
+ 6 Glasswells 6.12
new GardenSite 6.10
+ 6 Waterfields (Leigh) 5.78
+ 1 Shellys London 5.78
- 14 John Smith & Son (Glasgow) 5.77
+ 14 Lombok Furniture 5.72
+ 1 Haskins Garden Centres 5.68
+ 14 Barker Shoes Ltd 5.60
+ 26 Theo Fennell 5.58
+ 46 Cash Converters (UK) 5.52
+ 273 Firebox 5.48
- 9 Wynsors World Of Shoes 5.42
+ 49 Laura Ashley Holdings 5.38
+ 324 Countrywide Stores 5.27
- 19 Rohan Designs 5.24
+ 14 M & Co 5.22
+ 2 Multiyork Furniture 5.20
+ 9 Aquascutum 5.20
+ 2 The Watch Hut 5.15
+ 48 Jones Bootmaker 5.14
- 10 Fired Earth 5.14
+ 22 Bally Group (UK) 5.12
+ 173 IKEA 5.06
+ 16 Action Bikes 5.04
+ 32 Russell Hobbs 5.02
- 2 Timpson 4.98
- 12 Squire's Garden Centres 4.96
+ 21 Greenhalghs Craft Bakery 4.88
+ 67 Kenzo 4.88
+ 284 Tissot 4.87
- 3 Aldi 4.82
- 43 Asda Group (Wal-Mart) 4.82
+ 46 Reiss 4.82
+ 58 Gardiner Haskins 4.80
+ 3 Jewellery Catalogue 4.80
+ 163 Seraphine 4.78
+ 144 Mango UK 4.76
+ 39 HMV 4.76
- 10 Snax 24 4.72
+ 1 Scrivens 4.71
+ 9 Camp Hopson & Co. 4.70
new Liberty 4.70
- 4 Suttons 4.70
+ 56 Gieves & Hawkes 4.68
+ 18 Heals 4.68
+ 81 Topps Tiles 4.60
+ 38 Thorntons plc 4.60
+ 84 Oddbins 4.60
- 52 Fishpools 4.58
+ 67 Feather & Black 4.58
- 35 Roys (Wroxham) 4.56
+ 146 New Look 4.53
+ 16 Fat Face 4.52
+ 30 Hoopers 4.52
+ 38 Silentnight Beds 4.50
- 22 Agent Provocateur 4.48
- 45 Hammonds Furniture 4.48
+ 7 Harvey & Thompson 4.48
+ 23 Dobbies Garden Centres 4.44
+ 111 Brantano (UK) 4.44
+ 68 Sofa Workshop 4.40
+ 53 Costcutter Supermarket 4.40
+ 31 Vision Express 4.40
new Tripp Luggage (Greenwich Group) 4.40
- 33 QD Stores 4.34
- 24 Barrats 4.34
- 24 Clifford James 4.34
+ 96 Burberry Group plc 4.32
+ 18 Van Hage & Company 4.32
+ 10 Wyevale Garden Centres 4.30
+ 34 Fenwick 4.28
+ 68 F Hinds 4.26
- 47 Mamas & Papas 4.23
- 4 Crew Clothing 4.22
+ 15 Asprey 4.20
- 51 Sleepland Beds 4.17
- 3 Vivi 4.16
+ 10 Corgi 4.16
- 66 Jarrold & Sons 4.16
+ 127 Evans Cycles 4.16
+ 215 Game 4.16
- 6 Daxon 4.14
+ 71 The Whisky Shop 4.14
- 31 Cox & Robinson (Chemists) 4.14
+ 72 Virgin Wines 4.14
- 26 Anoushka London 4.12
- 26 Bargain Booze 4.12
+ 3 Matalan 4.10
- 71 PCT Healthcare (Tims & Parker) 4.08
- 15 Zara UK 4.08
- 32 Original Factory Shop Group (The) 4.07
+ 32 Home Bargains 4.06
+ 20 Whistles 4.06
- 13 Screwfix 4.04
+ 74 H Samuel 4.00
- 48 Schuh 3.98
+ 17 Links of London 3.96
- 44 Swarovski UK 3.96
- 63 Barbour 3.94
new Shoes.co.uk 3.90
+ 8 Tulchan Group (The) 3.88
- 55 Nevada Bob (UK) 3.88
same Ann Summers 3.88
+ 19 Vertbaudet 3.88
- 16 W&G Foyle 3.88
+ 99 H&M 3.88
+ 96 Fortnum & Mason 3.88
+ 157 WJ Daniel & Co 3.84
- 58 Paydens Chemists 3.82
- 27 Scats Countrystores 3.82
- 13 Ziggla 3.80
+ 111 Hotel Chocolat 3.80
+ 6 Klondyke Garden Centres 3.79
- 19 Lastminute.com 3.78
+ 27 East 3.78
- 12 Ellis Brigham 3.76
+ 161 Mothercare 3.76
+ 4 EE 3.76
- 52 Lush Retail 3.73
- 34 Bloomsbury 3.72
+ 101 Pumpkin Patch 3.72
- 11 Garden & Leisure 3.71
- 51 Hobbycraft Group 3.70
+ 51 Hobbs 3.70
+ 64 Moss Bros 3.70
- 80 Manor Pharmacy 3.70
+ 94 The Wine Society 3.69
+ 15 Ernest Jones 3.64
- 21 QS Group 3.63
+ 48 Majestic Wine 3.62
- 11 Blacks Outdoor Division 3.62
- 11 TK Maxx 3.62
same Lidl 3.61
+ 51 Hawkin's Bazaar 3.60
- 80 Forrest Furnishing 3.60
+ 79 Waterstone's 3.60
- 149 Futon Company 3.58
+ 20 J.P. Boden & Co. 3.58
- 5 Coop Online 3.58
- 5 Wm Morrison Supermarkets 3.58
- 5 Jessops 3.58
+ 5 Suit Direct 3.58
+ 73 Mills / One Stop 3.56
- 127 Fendi 3.54
- 72 Mulberry 3.54
+ 17 Specsavers Optical Group 3.54
+ 6 Wilkinson Plus 3.52
+ 160 All Saints 3.50
- 10 Elvi 3.50
- 9 Qualitydiamonds.co.uk 3.50
- 21 Goldsmiths Holdings 3.50
+ 115 Asda 3.50
+ 56 PC World 3.48
- 6 Greggs 3.47
+ 91 Games Workshop 3.47
- 7 The Cooks Kitchen 3.46
+ 19 The Works Holdings 3.44
+ 115 Figleaves 3.42
+ 7 Bathstore.com 3.42
- 10 Optical Express 3.42
- 128 Dunnes Stores 3.42
- 36 Whole Foods Market 3.42
+ 41 WH Smith 3.42
- 33 Toys R Us 3.40
+ 14 Ticketmaster UK 3.40
+ 91 Carpetright 3.40
- 8 Boodle & Dunthorne 3.38
- 61 River Island Clothing Co 3.38
- 103 Spar (UK) 3.36
- 10 Jane Shilton 3.36
- 10 Dancongdress.co.uk 3.36
- 71 Budget DIY 3.36
- 121 Poundland 3.34
- 143 Davidsons Chemists 3.34
+ 108 Arighi Bianchi & Co 3.33
+ 17 Hermes (GB) 3.32
- 80 Vodafone 3.32
+ 88 Holland & Barrett 3.32
- 63 Bensons for Beds 3.32
- 10 Ocado 3.32
- 1 Toolbank 3.29
- 145 Slater Menswear 3.28
+ 17 Hackett 3.27
- 28 eBuyer 3.24
+ 71 Thomas Pink 3.24
- 18 Marks & Spencer 3.24
+ 58 Carlton 3.19
+ 25 Wax Lyrical 3.14
- 77 Levi Strauss (UK) 3.14
+ 28 Plumb Center Online 3.14
- 17 Habitat (UK) 3.12
+ 40 High and Mighty 3.10
+ 27 Dixons 3.10
- 48 Selfridges 3.10
+ 7 World Duty Free Europe 3.08
+ 21 ASOS 3.08
+ 15 JH Haskins & Sons 3.07
+ 39 Hush Puppies UK 3.06
+ 25 Jack Wills 3.06
new The Range 3.06
+ 28 Watches of Switzerland 3.06
+ 40 Build A Bear 3.06
- 66 Cloggs 3.06
+ 6 O2 UK 3.00
+ 80 Brand Alley 3.00
- 104 Hornby 3.00
+ 53 Dulux 3.00
+ 54 Diesel (London) 3.00
+ 63 JJB Sports 2.98
- 24 Jacques Vert 2.98
- 38 JoJo Maman Bébé 2.98
+ 58 The Conran Shop 2.98
- 149 Hawes and Curtis 2.96
+ 17 Choice Discount Stores 2.96
- 33 Turnbull & Asser 2.90
+ 42 Primark Stores 2.88
- 22 Dreams 2.88
- 56 BrightHouse 2.88
- 174 Next 2.88
- 222 BEERmerchants.com 2.88
- 96 Lakeland 2.86
new Motor World 2.84
- 4 Currys 2.84
+ 37 House of Fraser 2.84
- 41 Play.com 2.83
- 54 Clinton Cards 2.82
- 30 Slurp 2.82
+ 19 Hein Gericke (UK) 2.80
+ 5 Armani 2.80
+ 34 Decathlon UK 2.80
+ 37 Waitrose 2.80
+ 118 Evans 2.80
+ 36 B&Q 2.80
- 106 Joseph 2.78
- 10 Graham & Green 2.78
+ 38 Sports Direct International 2.78
+ 43 Chums 2.78
+ 17 Net-a-Porter 2.78
- 13 USC Group 2.78
+ 48 Furniture123 2.78
- 74 American Golf Discount Centre 2.78
+ 1 Mywardrobe.com 2.76
new Shoe Tailor 2.74
+ 53 The Entertainer 2.73
+ 36 Divertimenti 2.72
- 251 Yeomans Outdoors 2.70
- 56 Furniture Village 2.70
+ 4 Field & Trek 2.70
- 97 Poundstretcher 2.70
- 192 Samuel Windsor 2.70
- 86 Laithwaites 2.70
- 44 John Lewis 2.68
+ 51 The Body Shop 2.66
- 16 Pixmania UK 2.64
new Snow & Rock Sports 2.60
+ 35 Scotts of Stow 2.60
+ 46 Superdrug 2.60
+ 64 Burton 2.60
+ 34 Monsoon 2.60
+ 64 AO World PLC 2.60
+ 10 Lloyds Pharmacy 2.60
- 85 C&J Clark 2.56
+ 19 La Redoute 2.56
+ 81 Jaeger 2.54
+ 44 Misco.co.uk 2.54
- 188 JH Leeke & Son 2.54
- 26 Bonmarche 2.52
- 74 Iceland Foods 2.52
- 30 LK Bennett 2.52
+ 5 SCS 2.52
+ 58 Early Learning Centre 2.52
+ 5 featureDECO 2.52
- 46 Republic 2.52
- 156 Kurt Geiger 2.50
+ 17 Dunelm 2.50
- 89 JD Williams 2.48
+ 88 Beaverbrooks The Jewellers 2.48
+ 8 Morlands 2.44
+ 21 M and M Direct 2.44
new Austin Reed Group 2.44
- 48 Ted Baker 2.44
+ 7 Staples (UK) 2.42
+ 4 Power House Fitness 2.38
- 21 Walsh 2.36
+ 25 The White Company (UK) 2.36
new Behar Carpets 2.36
- 142 DFS Furniture Company 2.34
+ 10 Rayner & Keeler 2.34
- 83 Jane Norman 2.34
+ 33 Mappin & Webb 2.34
+ 24 Edinburgh Woollen Mill (The) 2.34
+ 29 Oasis Stores 2.34
+ 8 White Stuff 2.34
- 40 Sunday Times Wine Club 2.34
- 1 Blue Inc 2.32
- 145 French Connection 2.30
- 142 Sterling Furniture Group 2.28
- 154 The Drink Shop 2.28
+ 8 Crabtree & Evelyn 2.27
- 49 Rowlands Pharmacy 2.26
- 2 Richer Sounds 2.24
+ 79 trueshopping.co.uk 2.19
- 1 Whittard of Chelsea 2.18
- 56 Disney Store 2.18
+ 26 Wickes 2.16
- 118 Muji. 2.16
+ 28 House of Bath 2.12
- 125 Foot Locker UK 2.12
+ 9 Fraser Hart 2.08
+ 33 Graham Tiso 2.08
+ 33 Karen Millen 2.08
+ 35 Topshop 2.08
- 77 Warren James (Jewellers) 2.08
+ 25 TM Lewin 2.08
+ 33 Topman 2.08
+ 4 Carphone Warehouse 2.08
+ 52 Miss Selfridge 2.08
+ 36 Wallis 2.08
+ 36 Dorothy Perkins 2.08
+ 63 Naked Wines 2.08
- 110 Officers Club. 2.06
- 132 Harrods Holdings 2.04
+ 9 Acotis 2.04
+ 34 Tesco 2.02
- 30 The Book People 2.02
+ 15 Simply Be 2.02
+ 6 Viva La Diva 2.02
+ 32 Premier Man 2.02
+ 7 Fashion World 2.02
+ 54 Paul Smith 2.01
- 18 Blackwell UK 2.01
+ 5 Harvey Nichols 2.00
+ 18 Debenhams 1.98
+ 19 Woolworths.co.uk 1.98
- 86 DIY Kitchens UK 1.98
- 11 Jacamo 1.92
+ 5 Robert Dyas 1.92
- 228 The Plasma Centre 1.90
+ 17 Amazon UK 1.88
- 112 Cotton Traders 1.88
+ 23 Cotswold Outdoor 1.82
- 52 Hamleys 1.82
- 16 Apollo 2000 1.82
+ 2 Hawkshead 1.82
- 207 Empire Direct 1.82
+ 33 Peacocks 1.82
+ 38 Timberland (UK) 1.82
- 8 Maplin 1.82
- 21 Hughes Electrical 1.82
+ 21 K & Co 1.82
+ 10 Dune 1.82
+ 21 Littlewoods 1.82
- 1 Very 1.82
- 119 Jigsaw 1.82
- 43 Argos 1.82
+ 7 The Fragrance Shop 1.77
- 81 Ambrose Wilson 1.76
+ 20 Julipa 1.76
+ 8 Warehouse 1.72
+ 2 Lands End Direct 1.72
- 42 Prada 1.72
- 148 Coast 1.72
- 110 Whitaker & Sawyer 1.66
- 114 WJ Aldiss 1.64
- 106 Charles Clinkard 1.64
same Dollond & Aitchison 1.62
+ 1 Viking Direct 1.62
- 19 Homebase 1.62
- 63 Gap 1.62
+ 4 Yves Rocher (London) 1.62
- 14 Boots 1.62
- 171 Watch Shop 1.62
+ 7 JD Sports (The John David Group) 1.56
- 15 The Brilliant Gift Shop 1.56
- 59 Fifty Plus 1.56
- 97 Space NK 1.56
- 43 Marisota 1.50
- 67 Home Essentials 1.50
+ 8 Harveys Furniture 1.47
- 150 Claires Accessories UK 1.46
- 6 ISME 1.46
- 5 Tesco Direct 1.36
- 13 Baker Ross 1.36
- 140 Uniqlo (UK) 1.24
- 68 Myvintage.co.uk 1.22
- 10 Halfords Group 1.20
- 5 Costco 1.10
- 83 Orvis 1.10
- 3 Linens Direct 1.05
- 2 Ryman 1.04
- 285 Long Tall Sally 0.85
- 20 eBay.co.uk 0.84
- 4 Studio 0.58