2016 Q2/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2016 Q1/UK Consumer Finance. Since then, 2 sites entered the survey and 39 sites could not be included in the rankings (4 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 14 Chelsea Building Society 8.48
+ 2 Cater Allen Private Bank 8.04
- 1 Julian Hodge Bank 7.89
+ 2 HSBC Private Bank 7.84
+ 8 Airdrie Savings Bank 7.76
- 5 John Charcol 7.68
same BM Savings 7.44
+ 54 Brewin Dolphin 7.38
- 1 Landesbank Berlin 7.33
- 7 Intelligent Finance 7.26
- 6 Brown Shipley 6.84
+ 21 Rathbones 6.64
+ 121 Principality Building Society 6.60
+ 3 C. Hoare & Co 6.59
+ 22 Secure Trust Bank Plc 6.56
+ 14 Altium Capital 6.48
- 5 Nemo Personal Finance 6.44
+ 6 Skipton Building Society 6.38
- 5 State Bank of India UK 6.30
- 4 Yorkshire Building Society 6.30
+ 52 Leeds Building Society 6.28
- 12 Bank of Ireland Mortgages 6.24
+ 12 The Money Shop 6.12
- 4 Bank of Baroda UK 6.07
+ 16 First Response Finance 6.04
+ 44 Loughborough Building Society 6.02
+ 4 Monmouthshire Building Society 5.96
+ 15 Shore Capital 5.96
- 10 TSB Bank Plc 5.94
- 5 Advantage Finance 5.92
- 9 Teachers Building Society 5.84
- 14 Cash Converters 5.78
- 6 JCB Card Europe 5.70
- 6 Vanquis Bank 5.68
+ 7 Mirabaud Securities (UK) 5.60
+ 36 Standard Chartered Bank UK 5.60
+ 21 BIBBY Financial Services 5.58
+ 10 Cofunds 5.58
- 30 Adam & Company 5.57
+ 5 Scottish Widows Bank plc 5.56
+ 13 Hitachi Capital 5.49
+ 7 WH Ireland 5.48
- 22 Dudley Building Society 5.47
- 5 Yorkshire Bank 5.46
- 19 Clydesdale Bank 5.46
+ 36 CCLA 5.40
+ 19 Visa UK 5.38
+ 2 DaimlerChrysler Financial Services 5.31
- 3 Charity Bank 5.30
+ 25 Close Brothers Group Plc 5.25
- 28 Harrods Bank Limited 5.21
+ 1 Mortgage Next 5.20
+ 4 Smith & Williamson 5.14
+ 33 Cheshire Building Society 5.12
+ 35 Debt Free Direct Group 5.12
+ 4 Agricultural Mortgage Corporation 5.12
- 23 Bluefin 5.08
- 14 Halifax 5.02
- 7 Tesco Bank 4.98
- 22 The West Brom 4.98
+ 18 ABN AMRO Commercial Finance 4.98
+ 23 ClearDebt 4.98
same Financial Ombudsman Service 4.86
+ 66 M&G Investments 4.86
+ 19 Travelex UK 4.82
- 30 Cumberland Building Society 4.80
- 27 Scottish Widows Investment 4.79
+ 12 Newcastle Building Society 4.77
+ 27 Smile 4.76
+ 1 Commerzbank UK 4.72
- 15 Teachers Assurance 4.71
+ 6 Baines & Ernst 4.68
+ 40 Invesco Perpetual 4.68
- 10 Financial Conduct Authority 4.68
- 1 Arbuthnot Banking Group 4.64
- 9 Brilliant Solutions 4.64
+ 15 Harrington Brooks 4.62
- 2 James Hay 4.60
new EBS Building Society 4.58
+ 9 Bank of Cyprus UK 4.58
same Cattles Limited 4.57
- 13 Investec Asset Management 4.55
- 15 BNP Paribas UK 4.54
+ 32 Islamic Bank of Britain 4.50
+ 17 Investec UK 4.50
+ 45 Coutts & Co 4.49
- 32 Metro Bank 4.48
same BlackRock 4.40
+ 39 Landesbank Hessen-Thuringen 4.37
- 43 Legal & General 4.34
+ 50 Credit Suisse Group 4.32
- 27 Ecology Building Society 4.30
+ 12 Building Societies Association 4.22
- 35 GMAC Financial Services 4.12
- 4 Bank of Tokyo Mitsubishi 4.10
- 2 UBS Investment Bank 4.06
+ 23 Goldman Sachs International 4.06
+ 20 Pershing Securities UK 4.04
+ 37 Numis Securities 4.04
+ 4 engage Mutual Assurance 4.02
+ 25 Family Investments 4.02
- 4 HSBC Bank 4.02
+ 7 M&S Bank 4.02
+ 35 Kensington Mortgages 4.01
- 6 National Savings & Investments (ns&i) 3.97
- 3 BNP Paribas Leasing Solutions UK 3.97
+ 10 Siemens Financial Services Limited 3.96
- 76 Old Mutual 3.96
+ 14 Isle of Man Bank Limited 3.95
+ 45 PayPoint 3.94
+ 1 First Trust Bank 3.92
- 5 Lloyds Bank Plc 3.92
- 2 GE Capital 3.91
+ 50 ICICI Bank UK 3.88
- 86 Standard Life UK 3.86
- 55 LeasePlan UK 3.85
- 8 Citibank UK 3.76
+ 15 Bank of Scotland 3.76
+ 44 Bank of China UK 3.75
- 1 Nationwide Building Society 3.74
- 7 Close Premium Finance 3.74
+ 52 Ocean Finance 3.72
- 22 Handelsbanken UK 3.70
+ 47 Experian 3.66
- 1 Allied Irish Bank UK 3.66
+ 12 Diners Club 3.65
same Dexia Public Finance Bank 3.63
- 42 Nomura Bank International 3.62
+ 17 Europe Arab Bank Plc 3.61
- 119 The Co-Operative Bank 3.58
- 10 Bank of Montreal 3.58
+ 21 Rabobank International 3.56
+ 4 JPMorgan Chase 3.52
+ 11 Societe Generale Private Banking UK 3.52
+ 16 Morgan Stanley & Co. International 3.51
- 1 Ipswich Building Society 3.50
+ 6 Newbury Building Society 3.50
+ 6 RBS International 3.50
- 39 Western Union UK 3.48
- 18 Duncan Lawrie Bank 3.44
+ 16 DNB Norbank 3.44
- 27 Standard Life Investments 3.42
+ 4 Moneysupermarket 3.40
- 12 Cambridge Building Society 3.40
- 3 Weatherbys Bank 3.40
- 40 Deutsche Bank UK 3.35
+ 3 Sumitomo Mitsui Banking Corporation Europe 3.34
- 19 Paragon Group 3.27
- 9 Rothschild & Sons 3.26
+ 9 Bank of Ireland 3.26
- 2 Sainsbury's Bank 3.14
+ 4 More Than 3.12
+ 22 Coventry Building Society 3.08
+ 4 Schroders 3.08
- 1 Capital One 3.06
+ 6 HSBC Bermuda 3.06
+ 15 Westpac Banking Corporation UK 3.02
- 33 Ulster Bank 2.98
+ 18 Santander UK 2.94
- 12 BNY Mellon UK 2.90
+ 6 Butterfield Private Bank 2.89
+ 19 Daiwa Capitals Markets Europe Ltd 2.81
+ 17 London Stock Exchange 2.80
- 67 Mercer UK 2.80
+ 3 RBS 2.78
+ 3 NatWest Bank 2.78
+ 3 Bank of England 2.78
- 8 Syscap 2.78
- 8 Bank Leumi (UK) Plc 2.72
+ 3 Quick Quid 2.72
+ 11 British Bankers' Association 2.70
+ 11 Jefferies International 2.70
+ 3 Northern Trust 2.68
- 9 Macquarie Group Ltd 2.60
- 9 Aberdeen Asset Management 2.47
+ 2 The Bank of East Asia UK 2.47
+ 15 European Bank 2.42
+ 6 Charles Stanley 2.37
+ 9 Homeloan Management 2.36
+ 10 ICBC UK 2.35
- 29 Darlington Building Society 2.34
new Nottingham Building Society 2.32
+ 3 Danske Bank UK 2.27
+ 1 Moneyfacts.co.uk 2.26
+ 2 MBNA Europe 2.24
+ 3 Charles Schwab UK 2.16
+ 4 MasterCard UK 2.14
- 9 National Australia Bank 1.88