2016 Q1/UK Retail 500 Websites



Changes in rank are compared to 2015 Q4/UK Retail 500 Websites. Since then, 6 sites entered the survey and 29 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Beds Direct 7.57
+ 4 Futon Company 7.56
+ 81 Suttons 7.36
+ 3 Rohan Designs 7.18
- 1 Racing Green 6.90
+ 192 Spar (UK) 6.79
- 6 W Boyes & Co 6.74
+ 2 Beales 6.69
+ 21 Toymaster 6.65
- 2 Rapid Discount Outlet 6.64
- 2 KD Beds 6.53
same Fishpools 6.46
+ 6 Asda Group (Wal-Mart) 6.42
+ 18 Cash Converters (UK) 6.30
+ 42 Hawes and Curtis 6.28
+ 48 Jarrold & Sons 6.16
- 3 Waterfields (Leigh) 6.12
+ 75 Yeomans Outdoors 6.12
new Aquascutum 6.08
+ 16 Clifford James 5.90
same Snax 24 5.85
+ 68 Fired Earth 5.84
- 12 Roys (Wroxham) 5.70
- 19 Vision Express 5.66
+ 13 Vertbaudet 5.56
- 1 Budgens 5.54
+ 48 Matalan 5.48
+ 1 Russell Hobbs 5.48
- 16 Haskins Garden Centres 5.48
- 8 John Smith & Son (Glasgow) 5.39
same Agent Provocateur 5.38
- 4 The Whisky Shop 5.38
- 13 The White Company (UK) 5.28
- 1 Jo Alexander 5.24
- 9 Gardiner Haskins 5.24
- 20 Slater Menswear 5.24
+ 46 Budget DIY 5.20
+ 10 Fenwick 5.18
- 22 Nevada Bob (UK) 5.18
+ 184 Dunnes Stores 5.18
+ 31 Tulchan Group (The) 5.14
- 18 Samuel Windsor 5.12
+ 18 Bargain Booze 5.06
+ 6 Feather & Black 5.04
- 10 Bally Group (UK) 5.02
- 12 Kenzo 5.02
- 8 Multiyork Furniture 5.00
- 30 Palmers (Great Yarmouth) 5.00
- 12 Anya Hindmarch 5.00
- 9 Schuh 4.96
- 6 Rippleglen 4.85
+ 72 Harvey Nichols 4.85
- 7 Glasswells 4.84
- 14 Links of London 4.84
- 6 Jewellery Catalogue 4.80
+ 135 World Duty Free Europe 4.76
+ 71 Ellis Brigham 4.76
- 15 W&G Foyle 4.76
- 6 Greggs 4.66
- 5 PCT Healthcare (Tims & Parker) 4.66
+ 82 H&M 4.66
+ 15 Tripp Luggage (Greenwich Group) 4.64
+ 3 Magnet 4.64
+ 147 Lombok Furniture 4.64
- 42 Hammonds Furniture 4.64
+ 113 Harvey & Thompson 4.64
+ 159 Firebox 4.56
+ 18 TK Maxx 4.56
- 18 Barrats 4.52
+ 27 The Plasma Centre 4.50
+ 27 Wilkinson Plus 4.50
- 4 French Connection 4.48
- 3 Cutler and Gross 4.48
+ 13 Dobbies Garden Centres 4.46
+ 1 WJ Daniel & Co 4.44
- 2 Ziggla 4.42
- 74 Vivi 4.40
+ 66 Blacks Outdoor Division 4.40
+ 28 Cox & Robinson (Chemists) 4.38
- 53 M & Co 4.38
+ 46 Poundland 4.32
+ 34 Van Hage & Company 4.32
+ 30 Camp Hopson & Co. 4.32
+ 287 Figleaves 4.32
- 6 Frosts 4.32
+ 71 H Samuel 4.30
- 6 American Golf Discount Centre 4.30
- 3 Dream of Silver 4.30
new Hein Gericke (UK) 4.30
- 28 Squire's Garden Centres 4.30
+ 85 Pixmania UK 4.30
+ 10 C&J Clark 4.28
- 22 Greenhalghs Craft Bakery 4.24
- 52 Jones Bootmaker 4.22
+ 56 Conran Shop Holdings 4.22
+ 51 Cargo Home Shop 4.20
+ 151 Graham Tiso 4.20
- 54 Sleepland Beds 4.20
- 47 Lakeland 4.20
+ 211 Suit Direct 4.20
+ 4 Aldi 4.12
- 48 F Hinds 4.12
+ 30 Bathstore.com 4.12
- 35 Linens Direct 4.12
+ 112 Swarovski UK 4.12
- 41 Theo Fennell 4.12
+ 11 Lastminute.com 4.12
+ 29 Barbour 4.12
- 8 Wyevale Garden Centres 4.10
- 7 Barker Shoes Ltd 4.10
- 31 Scats Countrystores 4.08
- 8 Dancongdress.co.uk 4.08
- 54 Dreams 4.06
- 41 Albemarble & Bond Holdings 4.06
- 20 Fortnum & Mason 4.02
+ 30 Joseph 4.02
- 8 Sofa Workshop 4.02
- 8 Thomas Pink 4.02
+ 190 Robert Dyas 4.02
- 9 Davidsons Chemists 4.02
- 9 Asprey 4.00
+ 111 Moss Bros 3.98
- 108 Wynsors World Of Shoes 3.98
- 10 Timpson 3.96
+ 247 Walsh 3.96
+ 28 The Works Holdings 3.96
- 10 Silentnight Beds 3.94
+ 220 Costcutter Supermarket 3.94
+ 23 Warren James (Jewellers) 3.94
+ 223 Brantano (UK) 3.94
- 37 Watch Shop 3.94
- 32 Whistles 3.92
+ 31 Sterling Furniture Group 3.92
- 9 Forrest Furnishing 3.86
- 29 Long Tall Sally 3.84
- 28 HI Weldrick 3.84
- 41 Home Bargains 3.84
- 4 B&Q 3.78
- 16 Paydens Chemists 3.78
- 5 Lidl 3.77
- 5 Hackett 3.76
- 3 Daxon 3.76
+ 22 Jack Wills 3.76
- 88 Heals 3.76
- 5 Bloomsbury 3.76
- 27 EE 3.74
- 6 HMV 3.74
+ 42 Boodle & Dunthorne 3.74
- 29 PC World 3.72
- 29 Currys 3.72
- 29 Dixons 3.72
- 10 Anoushka London 3.70
+ 167 QS Group 3.69
+ 12 Levi Strauss (UK) 3.68
+ 155 C&H Fabrics 3.66
- 8 Qualitydiamonds.co.uk 3.66
- 8 Divertimenti 3.66
+ 4 Majestic Wine 3.66
- 28 Lush Retail 3.63
+ 161 Empire Direct 3.62
- 29 Findel 3.61
- 7 Klondyke Garden Centres 3.59
- 48 Original Factory Shop Group (The) 3.59
+ 16 Burberry Group plc 3.58
- 9 Mappin & Webb 3.58
- 8 Coop Online 3.58
+ 21 Thorntons plc 3.58
- 8 Ernest Jones 3.58
+ 88 JJB Sports 3.56
+ 25 featureDECO 3.56
- 2 Action Bikes 3.50
+ 20 Rowlands Pharmacy 3.48
- 44 Manor Pharmacy 3.48
+ 1 Reiss 3.48
+ 25 Vodafone 3.48
- 118 Countrywide Stores 3.42
+ 68 JD Williams 3.42
+ 61 Games Workshop 3.41
+ 34 Toys R Us 3.40
+ 1 Apple itunes 3.40
+ 2 Hotel Chocolat 3.40
+ 101 White Stuff 3.40
- 84 Oddbins 3.40
- 23 Scrivens 3.38
- 47 SCS 3.38
- 2 eBuyer 3.38
+ 2 J.P. Boden & Co. 3.38
- 3 Wm Morrison Supermarkets 3.38
- 2 Ocado 3.38
+ 74 Zara UK 3.34
+ 3 Hawkin's Bazaar 3.30
- 19 Ann Summers 3.30
+ 4 Hermes (GB) 3.30
- 41 The Drink Shop 3.25
+ 39 JoJo Maman Bébé 3.24
- 26 Garden & Leisure 3.23
+ 49 BlingAsia 3.22
- 109 Morlands 3.22
+ 42 Ryman 3.22
- 112 Shoes.co.uk 3.22
new Ted Baker 3.22
- 34 Play.com 3.22
- 77 Goldsmiths Holdings 3.20
- 137 Hobbycraft Group 3.20
- 3 Tesco 3.20
- 2 O2 UK 3.20
- 21 Carphone Warehouse 3.20
+ 2 Plumb Center Online 3.20
- 1 Marks & Spencer 3.20
- 5 John Lewis 3.20
- 5 Ticketmaster UK 3.20
+ 24 Furniture123 3.20
+ 43 AO World PLC 3.20
- 15 Bonmarche 3.14
+ 3 Slurp 3.14
- 124 DFS Furniture Company 3.12
- 46 Graham & Green 3.12
+ 29 Corgi 3.12
+ 2 Bensons for Beds 3.12
- 61 Hush Puppies UK 3.12
+ 28 Furniture Village 3.12
same Waitrose 3.12
+ 28 BrightHouse 3.12
- 4 Next 3.12
+ 117 Dunelm 3.12
- 163 Laura Ashley Holdings 3.12
+ 99 Poundstretcher 3.12
+ 51 trueshopping.co.uk 3.12
+ 52 BEERmerchants.com 3.12
- 2 Dulux 3.10
+ 23 Space NK 3.10
+ 117 Acotis 3.08
- 66 All Saints 3.08
- 4 Foot Locker UK 3.06
+ 55 Toolbank 3.05
- 106 Waterstone's 3.04
new Choice Discount Stores 3.04
+ 27 Uniqlo (UK) 3.00
- 30 Screwfix 3.00
- 3 eBay.co.uk 3.00
+ 41 Argos 3.00
+ 60 Carlton 2.99
- 1 Blue Inc 2.96
+ 162 Prada 2.96
- 100 Diesel (London) 2.96
+ 59 Jacques Vert 2.96
+ 37 Whittard of Chelsea 2.96
- 4 House of Bath 2.96
- 86 Habitat (UK) 2.96
+ 37 Orvis 2.96
+ 37 Disney Store 2.96
- 20 Julipa 2.96
+ 15 Hornby 2.94
+ 38 Gieves & Hawkes 2.94
new Jigsaw 2.94
+ 18 Specsavers Optical Group 2.94
+ 18 Crew Clothing 2.94
- 6 Primark Stores 2.94
- 52 Superdrug 2.94
- 5 Jessops 2.94
+ 112 Misco.co.uk 2.94
- 9 Brand Alley 2.94
- 5 Avon UK 2.92
- 50 Jane Shilton 2.90
- 50 ASOS 2.90
- 6 Studio 2.88
+ 37 Harrods Holdings 2.88
- 49 WJ Aldiss 2.86
- 19 Armani 2.86
- 45 Power House Fitness 2.86
- 9 Whole Foods Market 2.86
+ 71 Lands End Direct 2.86
- 35 Selfridges 2.80
+ 53 Hillier Nurseries 2.79
- 8 The Wine Society 2.78
+ 46 Elvi 2.78
+ 42 Seraphine 2.78
- 187 Fat Face 2.78
- 10 Fendi 2.76
- 9 Coast 2.76
- 58 Hamleys 2.76
- 6 M and M Direct 2.76
+ 41 Field & Trek 2.76
- 7 TM Lewin 2.76
- 103 Peacocks 2.76
- 59 Wax Lyrical 2.76
- 91 Tissot 2.71
- 111 Motor World 2.70
- 49 Charles Clinkard 2.70
- 97 Ambrose Wilson 2.70
- 113 Premier Man 2.70
- 3 Iceland Foods 2.70
same QD Stores 2.68
same Kurt Geiger 2.68
same Hobbs 2.68
+ 1 Carpetright 2.68
- 1 Build A Bear 2.68
+ 5 Costco 2.62
- 38 Staples (UK) 2.62
- 71 JH Haskins & Sons 2.61
+ 17 Mywardrobe.com 2.60
- 36 IKEA 2.60
+ 4 Muji. 2.60
+ 40 DIY Kitchens UK 2.60
- 62 Home Essentials 2.60
+ 83 Cotton Traders 2.60
- 106 Officers Club. 2.60
- 36 Edinburgh Woollen Mill (The) 2.58
- 39 Paul Smith 2.58
- 94 River Island Clothing Co 2.58
+ 1 Crabtree & Evelyn 2.58
+ 1 LK Bennett 2.58
+ 1 Dune 2.58
+ 1 Timberland (UK) 2.58
+ 1 Virgin Wines 2.58
- 144 The Cotswold Company 2.58
same Louis Vuitton 2.58
- 40 Wickes 2.58
+ 14 Net-a-Porter 2.58
+ 5 USC Group 2.58
- 41 Republic 2.58
+ 8 Jane Norman 2.58
+ 67 Shoe Tailor 2.54
- 51 Sports Direct International 2.50
- 2 Clinton Cards 2.50
+ 35 Warehouse 2.50
- 280 Turnbull & Asser 2.50
+ 80 Whitaker & Sawyer 2.50
- 247 Holland & Barrett 2.50
+ 2 Cloggs 2.50
+ 79 Evans 2.44
- 182 Hoopers 2.44
- 35 Game 2.42
- 6 Lloyds Pharmacy 2.42
- 36 Watches of Switzerland 2.42
- 258 Arighi Bianchi & Co 2.41
+ 2 Beaverbrooks The Jewellers 2.40
same Early Learning Centre 2.40
+ 20 Hawkshead 2.40
- 11 The Watch Hut 2.40
- 5 Monsoon 2.40
+ 22 K & Co 2.40
+ 24 ISME 2.40
+ 42 Woolworths.co.uk 2.40
- 11 East 2.40
+ 19 Littlewoods 2.40
- 10 Mothercare 2.40
- 17 WH Smith 2.40
+ 36 Very 2.40
- 176 JH Leeke & Son 2.40
- 16 Laithwaites 2.40
- 140 Mango UK 2.34
+ 56 Tesco Direct 2.34
+ 24 Decathlon UK 2.34
- 70 Jacamo 2.34
- 50 The Body Shop 2.34
- 6 The Entertainer 2.33
- 12 Chums 2.33
- 12 Blackwell UK 2.33
+ 15 Adams Childrenswear 2.24
- 301 Optical Express 2.24
- 54 The Brilliant Gift Shop 2.24
- 13 Fifty Plus 2.24
- 12 Sunday Times Wine Club 2.15
- 20 Rayner & Keeler 2.14
- 12 Viyella 2.14
+ 9 Karen Millen 2.14
+ 9 Claires Accessories UK 2.14
- 12 Oasis Stores 2.14
- 167 Asda 2.14
- 15 Richer Sounds 2.14
- 10 Jaeger 2.14
+ 8 Scotts of Stow 2.14
- 16 Mamas & Papas 2.14
+ 7 Homebase 2.14
- 36 The Fragrance Shop 2.14
- 14 New Look 2.14
- 23 House of Fraser 2.14
+ 14 Maplin 2.08
- 10 Fashion World 2.08
- 81 Harveys Furniture 2.07
- 81 Pumpkin Patch 2.00
+ 13 Fraser Hart 1.88
- 5 Apollo 2000 1.88
- 5 The Cooks Kitchen 1.88
- 155 Viking Direct 1.88
- 27 Austin Reed Group 1.88
- 5 LoveFilm 1.88
- 5 Debenhams 1.88
- 3 Amazon UK 1.88
- 3 Boots 1.88
+ 21 Baker Ross 1.88
+ 14 BHS 1.82
- 131 The Book People 1.82
- 27 Simply Be 1.82
- 4 High and Mighty 1.82
- 28 La Redoute 1.82
- 3 Dollond & Aitchison 1.62
same Topman 1.62
- 34 Hughes Electrical 1.62
new Burton 1.62
- 5 Topshop 1.62
+ 8 Wallis 1.62
- 63 Cotswold Outdoor 1.62
- 4 Dorothy Perkins 1.62
- 4 Topps Tiles 1.62
- 121 Viva La Diva 1.62
- 17 Marisota 1.62
- 4 Yves Rocher (London) 1.62
- 7 Evans Cycles 1.62
- 13 JD Sports (The John David Group) 1.62
same Halfords Group 1.62
- 9 Gap 1.62
- 40 Mulberry 1.36
- 1 Myvintage.co.uk 1.10