2016 Q1/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2015 Q4/UK Consumer Finance. Since then, 3 sites entered the survey and 35 sites could not be included in the rankings (4 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 John Charcol 7.76
+ 6 Julian Hodge Bank 7.69
same Intelligent Finance 7.62
+ 7 Cater Allen Private Bank 7.48
+ 1 Brown Shipley 7.36
+ 33 HSBC Private Bank 7.36
- 6 BM Savings 7.24
+ 66 Landesbank Berlin 7.13
- 5 Adam & Company 7.02
- 5 Bank of Ireland Mortgages 7.02
- 4 The Co-Operative Bank 7.00
- 3 Nemo Personal Finance 6.76
+ 4 Airdrie Savings Bank 6.66
- 4 State Bank of India UK 6.66
- 2 Chelsea Building Society 6.48
+ 38 Yorkshire Building Society 6.46
+ 1 C. Hoare & Co 6.39
+ 25 Cash Converters 6.30
+ 15 TSB Bank Plc 6.28
- 1 Bank of Baroda UK 6.25
+ 17 Dudley Building Society 6.19
- 10 Teachers Building Society 6.18
+ 30 Harrods Bank Limited 5.93
+ 7 Skipton Building Society 5.92
same Advantage Finance 5.92
+ 21 Clydesdale Bank 5.90
+ 22 JCB Card Europe 5.86
- 7 Vanquis Bank 5.86
+ 84 Standard Life UK 5.84
- 7 Altium Capital 5.82
- 15 Monmouthshire Building Society 5.76
+ 5 Old Mutual 5.76
+ 129 Rathbones 5.72
+ 23 Bluefin 5.66
- 8 The Money Shop 5.58
- 8 Cumberland Building Society 5.58
+ 4 Secure Trust Bank Plc 5.56
- 3 The West Brom 5.54
+ 7 Yorkshire Bank 5.54
+ 26 Scottish Widows Investment 5.51
- 26 First Response Finance 5.48
+ 54 Mirabaud Securities (UK) 5.43
- 7 Shore Capital 5.40
- 4 Halifax 5.38
- 12 Scottish Widows Bank plc 5.30
+ 62 Charity Bank 5.30
+ 14 Legal & General 5.22
new Cofunds 5.20
- 20 WH Ireland 5.12
same DaimlerChrysler Financial Services 5.11
+ 1 Cheltenham & Gloucester 5.06
- 26 Tesco Bank 5.04
- 8 Mortgage Next 5.04
- 34 Hitachi Capital 5.02
+ 32 Metro Bank 4.98
+ 13 Teachers Assurance 4.96
+ 29 Smith & Williamson 4.94
+ 49 BIBBY Financial Services 4.94
+ 13 GMAC Financial Services 4.94
- 2 Agricultural Mortgage Corporation 4.92
- 2 LeasePlan UK 4.91
- 14 Brewin Dolphin 4.90
- 1 Financial Ombudsman Service 4.86
- 1 Financial Conduct Authority 4.84
- 1 Ecology Building Society 4.82
+ 19 Visa UK 4.82
+ 37 Brilliant Solutions 4.80
- 8 BNP Paribas UK 4.76
new Investec Asset Management 4.75
+ 1 Loughborough Building Society 4.74
+ 21 Commerzbank UK 4.72
+ 17 Standard Chartered Bank UK 4.68
- 49 Leeds Building Society 4.64
- 1 Arbuthnot Banking Group 4.64
+ 20 Close Brothers Group Plc 4.63
- 9 James Hay 4.60
- 1 WestLB Mellon Asset Management (UK) 4.60
+ 5 Baines & Ernst 4.58
- 35 ABN AMRO Commercial Finance 4.58
- 10 Newcastle Building Society 4.57
- 1 Cattles Limited 4.57
- 26 CCLA 4.48
+ 20 Barclays Bank 4.48
same Travelex UK 4.46
+ 3 ClearDebt 4.42
- 18 Nomura Bank International 4.42
- 10 Cheshire Building Society 4.40
+ 3 BlackRock 4.40
- 10 Bank of Cyprus UK 4.40
- 39 Debt Free Direct Group 4.38
- 26 Bank of Tokyo Mitsubishi 4.34
+ 18 Harrington Brooks 4.30
+ 24 Britannia Building Society 4.26
- 4 UBS Investment Bank 4.22
+ 14 Redmayne Bentley Stockbrokers 4.22
+ 1 Smile 4.20
+ 86 Mercer UK 4.20
+ 4 HSBC Bank 4.12
- 17 National Savings & Investments (ns&i) 4.12
+ 65 Western Union UK 4.08
+ 17 Handelsbanken UK 4.06
- 2 Investec UK 4.04
- 73 BNP Paribas Leasing Solutions UK 4.03
+ 26 engage Mutual Assurance 4.02
+ 30 Building Societies Association 4.02
- 13 Deutsche Bank UK 3.95
- 65 Lloyds Bank Plc 3.94
- 14 Barclaycard 3.92
- 10 Citibank UK 3.92
+ 4 M&S Bank 3.92
+ 4 GE Capital 3.91
+ 27 First Trust Bank 3.87
- 35 Invesco Perpetual 3.86
- 9 Close Premium Finance 3.82
+ 45 Standard Life Investments 3.76
- 15 Islamic Bank of Britain 3.76
+ 3 Siemens Financial Services Limited 3.76
+ 5 Pershing Securities UK 3.76
+ 6 Nationwide Building Society 3.74
+ 7 Goldman Sachs International 3.68
+ 25 Bank of Montreal 3.68
+ 23 Duncan Lawrie Bank 3.68
+ 5 Isle of Man Bank Limited 3.67
+ 28 Allied Irish Bank UK 3.67
+ 4 Ulster Bank 3.66
+ 5 Family Investments 3.66
+ 5 Dexia Public Finance Bank 3.63
+ 5 Landesbank Hessen-Thuringen 3.59
+ 19 Paragon Group 3.59
- 55 M&G Investments 3.58
- 99 Coutts & Co 3.51
- 16 Cambridge Building Society 3.50
- 9 Bank of Scotland 3.50
- 12 Principality Building Society 3.50
+ 20 Ipswich Building Society 3.48
+ 20 Numis Securities 3.48
- 31 JPMorgan Chase 3.46
+ 20 Diners Club 3.45
- 41 Kensington Mortgages 3.43
- 21 Rothschild & Sons 3.42
+ 12 Credit Suisse Group 3.34
- 120 Weatherbys Bank 3.33
same Newbury Building Society 3.30
- 7 RBS International 3.30
+ 2 Societe Generale Private Banking UK 3.24
+ 3 Europe Arab Bank Plc 3.23
+ 3 Moneysupermarket 3.20
new BNY Mellon UK 3.16
+ 12 Sainsbury's Bank 3.14
+ 4 Sumitomo Mitsui Banking Corporation Europe 3.14
- 30 Morgan Stanley & Co. International 3.13
+ 38 Darlington Building Society 3.12
- 9 Rabobank International 3.12
+ 9 Capital One 3.12
+ 2 PayPoint 3.12
- 16 More Than 3.12
+ 9 DNB Norbank 3.08
+ 16 Schroders 3.08
- 18 Bank of Ireland 3.06
- 105 Syscap 3.04
+ 12 Bank Leumi (UK) Plc 2.98
- 3 HSBC Bermuda 2.96
- 52 Bank of China UK 2.93
+ 11 ICICI Bank UK 2.88
- 1 Macquarie Group Ltd 2.86
+ 14 Aberdeen Asset Management 2.79
same Butterfield Private Bank 2.79
same RBS 2.78
same NatWest Bank 2.78
same Bank of England 2.78
same Experian 2.78
- 36 Westpac Banking Corporation UK 2.72
+ 15 Quick Quid 2.70
- 62 Ocean Finance 2.68
- 33 Coventry Building Society 2.68
+ 9 Northern Trust 2.68
- 1 Santander UK 2.68
- 1 The Bank of East Asia UK 2.67
- 41 National Australia Bank 2.62
+ 6 London Stock Exchange 2.60
- 3 Daiwa Capitals Markets Europe Ltd 2.53
same British Bankers' Association 2.50
+ 1 Jefferies International 2.44
+ 3 Charles Stanley 2.37
- 13 Moneyfacts.co.uk 2.32
+ 3 Danske Bank UK 2.27
+ 4 MBNA Europe 2.24
+ 5 Homeloan Management 2.18
+ 7 Charles Schwab UK 2.16
+ 4 ICBC UK 2.15
+ 4 MasterCard UK 2.14
- 13 European Bank 1.80