2015 Q4/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2015 Q3/UK Consumer Finance. Since then, 5 sites entered the survey, 1 site left the survey and 31 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same BM Savings 8.66
+ 1 John Charcol 8.60
- 1 Intelligent Finance 7.62
+ 7 Adam & Company 7.02
+ 3 Bank of Ireland Mortgages 7.02
+ 4 Brown Shipley 7.00
+ 2 The Co-Operative Bank 7.00
- 4 Julian Hodge Bank 6.97
- 2 Nemo Personal Finance 6.86
- 4 State Bank of India UK 6.84
+ 4 Cater Allen Private Bank 6.76
+ 44 Teachers Building Society 6.72
+ 7 Chelsea Building Society 6.64
same One Account 6.59
- 10 First Response Finance 6.56
+ 1 Monmouthshire Building Society 6.48
- 1 Airdrie Savings Bank 6.48
+ 1 C. Hoare & Co 6.39
+ 3 Bank of Baroda UK 6.25
+ 7 Hitachi Capital 6.22
+ 72 Vanquis Bank 6.12
+ 2 Weatherbys Bank 6.08
- 5 Altium Capital 6.08
- 12 Leeds Building Society 5.94
+ 12 Advantage Finance 5.74
+ 18 Tesco Bank 5.66
new The Money Shop 5.58
+ 6 Cumberland Building Society 5.58
+ 23 WH Ireland 5.58
+ 10 BNP Paribas Leasing Solutions UK 5.57
+ 10 Skipton Building Society 5.56
+ 29 Coutts & Co 5.56
- 4 Scottish Widows Bank plc 5.56
- 21 TSB Bank Plc 5.54
- 5 The West Brom 5.52
+ 7 Shore Capital 5.50
+ 16 Old Mutual 5.50
- 15 Dudley Building Society 5.47
- 4 HSBC Private Bank 5.40
+ 7 Halifax 5.38
- 9 Secure Trust Bank Plc 5.38
+ 6 Lloyds Bank Plc 5.38
- 15 Cash Converters 5.32
+ 7 ABN AMRO Commercial Finance 5.22
- 9 Mortgage Next 5.20
- 20 Yorkshire Bank 5.18
- 22 Clydesdale Bank 5.18
+ 1 Brewin Dolphin 5.16
+ 1 JCB Card Europe 5.14
+ 5 DaimlerChrysler Financial Services 5.11
+ 54 Debt Free Direct Group 5.08
- 13 Cheltenham & Gloucester 5.06
+ 12 Harrods Bank Limited 5.03
+ 14 Yorkshire Building Society 5.02
- 22 Syscap 4.96
+ 113 CCLA 4.95
+ 13 Bluefin 4.94
+ 33 Agricultural Mortgage Corporation 4.92
+ 47 LeasePlan UK 4.91
- 15 BNP Paribas UK 4.87
+ 23 Legal & General 4.86
- 8 Financial Ombudsman Service 4.86
+ 27 Financial Conduct Authority 4.84
+ 8 Ecology Building Society 4.82
+ 8 Bank of Tokyo Mitsubishi 4.80
- 35 Scottish Widows Investment 4.79
+ 60 James Hay 4.78
- 30 Nomura Bank International 4.78
+ 8 Teachers Assurance 4.78
- 11 Newcastle Building Society 4.75
- 25 Loughborough Building Society 4.74
- 14 GMAC Financial Services 4.74
+ 14 Arbuthnot Banking Group 4.64
- 5 Landesbank Berlin 4.61
+ 13 M&G Investments 4.60
+ 6 WestLB Mellon Asset Management (UK) 4.60
- 11 Cheshire Building Society 4.58
- 16 Invesco Perpetual 4.58
+ 2 Bank of Cyprus UK 4.58
- 9 Cattles Limited 4.57
- 5 AIB Capital Markets 4.53
- 8 National Savings & Investments (ns&i) 4.48
- 20 Baines & Ernst 4.48
- 9 Travelex UK 4.46
+ 18 Visa UK 4.46
- 22 Smith & Williamson 4.42
- 45 Metro Bank 4.42
+ 49 ClearDebt 4.42
new Standard Chartered Bank UK 4.42
- 11 UBS Investment Bank 4.40
+ 11 BlackRock 4.38
+ 30 Commerzbank UK 4.34
+ 4 Deutsche Bank UK 4.31
- 11 Barclaycard 4.30
- 35 Close Brothers Group Plc 4.27
new Mirabaud Securities (UK) 4.22
+ 1 Smile 4.20
- 77 Kensington Mortgages 4.20
+ 11 Citibank UK 4.12
- 5 Investec UK 4.12
+ 41 Islamic Bank of Britain 4.12
- 8 HSBC Bank 4.12
- 17 Barclays Bank 4.12
+ 26 Brilliant Solutions 4.10
- 38 Close Premium Finance 4.08
+ 38 JPMorgan Chase 4.08
- 22 BIBBY Financial Services 4.04
- 19 Charity Bank 4.04
- 10 Redmayne Bentley Stockbrokers 4.04
+ 19 Harrington Brooks 4.04
+ 32 Bank of China UK 4.01
+ 19 Ocean Finance 3.96
- 9 Standard Life UK 3.94
- 7 M&S Bank 3.92
- 7 GE Capital 3.91
- 5 Cambridge Building Society 3.86
- 21 Britannia Building Society 3.82
new Handelsbanken UK 3.80
+ 20 Rothschild & Sons 3.78
- 40 Siemens Financial Services Limited 3.76
- 7 Morgan Stanley & Co. International 3.76
- 7 Principality Building Society 3.76
- 7 Pershing Securities UK 3.76
+ 17 Bank of Scotland 3.76
- 8 Nationwide Building Society 3.74
- 7 Nottingham Building Society 3.68
+ 5 Goldman Sachs International 3.68
- 7 Isle of Man Bank Limited 3.67
+ 27 Ulster Bank 3.66
- 5 engage Mutual Assurance 3.66
- 5 Family Investments 3.66
- 20 Dexia Public Finance Bank 3.63
- 9 Landesbank Hessen-Thuringen 3.59
+ 12 ARVAL 3.49
- 34 Building Societies Association 3.48
+ 22 Westpac Banking Corporation UK 3.46
+ 3 RBS International 3.40
- 10 National Australia Bank 3.40
+ 10 First Trust Bank 3.35
+ 5 More Than 3.32
+ 16 Bank of Ireland 3.32
- 42 Coventry Building Society 3.30
+ 4 Newbury Building Society 3.30
+ 4 Rabobank International 3.30
- 22 Duncan Lawrie Bank 3.24
- 13 Bank of Montreal 3.24
- 13 Societe Generale Private Banking UK 3.24
+ 2 Paragon Group 3.23
+ 2 Europe Arab Bank Plc 3.23
+ 2 Moneysupermarket 3.20
+ 2 JP Morgan Asset Management 3.18
+ 11 Allied Irish Bank UK 3.15
- 44 Credit Suisse Group 3.14
same Sumitomo Mitsui Banking Corporation Europe 3.14
- 20 Ipswich Building Society 3.12
- 20 Numis Securities 3.12
- 19 PayPoint 3.12
+ 12 Diners Club 3.09
+ 6 HSBC Bermuda 2.96
- 5 Standard Life Investments 2.96
+ 5 Sainsbury's Bank 2.94
+ 6 Rathbones 2.94
- 3 Capital One 2.94
+ 7 Macquarie Group Ltd 2.86
- 6 Western Union UK 2.84
+ 17 DNB Norbank 2.82
+ 5 Butterfield Private Bank 2.79
+ 5 RBS 2.78
+ 5 NatWest Bank 2.78
+ 14 Bank of England 2.78
+ 4 Experian 2.78
+ 4 Moneyfacts.co.uk 2.72
- 55 Bank Leumi (UK) Plc 2.72
- 61 Schroders 2.68
+ 4 ICICI Bank UK 2.68
+ 4 Santander UK 2.68
+ 8 The Bank of East Asia UK 2.67
- 16 Daiwa Capitals Markets Europe Ltd 2.61
+ 3 European Bank 2.58
+ 14 Aberdeen Asset Management 2.53
- 17 Moneyextra.com 2.52
+ 10 British Bankers' Association 2.50
+ 5 Mercer UK 2.50
+ 6 Jefferies International 2.44
- 7 Northern Trust 2.42
same London Stock Exchange 2.40
- 6 Charles Stanley 2.37
- 21 Quick Quid 2.34
same Danske Bank UK 2.27
- 70 Darlington Building Society 2.24
- 30 MBNA Europe 2.24
new Capital Resolve 2.21
- 6 Homeloan Management 2.18
- 3 ICBC UK 1.89
- 2 MasterCard UK 1.88
- 1 Charles Schwab UK 1.70