2015 Q2/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2015 Q1/UK Consumer Finance. Since then, 6 sites entered the survey, 3 sites left the survey and 34 sites could not be included in the rankings (3 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 7 John Charcol 8.58
+ 8 Julian Hodge Bank 8.35
+ 1 BM Savings 8.24
- 2 Intelligent Finance 8.16
+ 11 First Response Finance 7.44
+ 77 The Co-Operative Bank 7.34
- 6 Nemo Personal Finance 7.22
+ 24 Bank of Ireland Mortgages 7.02
- 6 Airdrie Savings Bank 6.92
+ 9 Leeds Building Society 6.66
+ 52 State Bank of India UK 6.66
- 5 Bank of Baroda UK 6.61
+ 16 One Account 6.59
- 3 Monmouthshire Building Society 6.48
new TSB Bank Plc 6.46
- 2 C. Hoare & Co 6.39
+ 10 Cash Converters 6.12
+ 4 Scottish Widows Bank plc 6.12
- 4 Advantage Finance 6.10
+ 3 Altium Capital 6.08
+ 27 Hitachi Capital 6.04
- 4 Cumberland Building Society 6.02
+ 3 HSBC Private Bank 5.94
+ 52 Nomura Bank International 5.94
- 8 Scottish Widows Investment 5.87
+ 12 Secure Trust Bank Plc 5.84
+ 19 Syscap 5.84
- 15 Weatherbys Bank 5.82
- 9 Adam & Company 5.74
+ 41 Mortgage Next 5.74
- 19 Shore Capital 5.68
- 26 Dudley Building Society 5.67
+ 3 Skipton Building Society 5.56
+ 13 The West Brom 5.52
- 11 Cater Allen Private Bank 5.44
- 1 Cheltenham & Gloucester 5.42
+ 35 Clydesdale Bank 5.36
- 10 Brown Shipley 5.30
+ 1 Teachers Building Society 5.28
+ 41 Brewin Dolphin 5.26
+ 12 BNP Paribas UK 5.23
+ 25 WH Ireland 5.22
+ 107 Halifax 5.20
new Lloyds Bank Plc 5.20
+ 50 Yorkshire Bank 5.18
- 16 Old Mutual 5.14
+ 14 DaimlerChrysler Financial Services 5.11
+ 12 Baines & Ernst 5.04
- 15 Travelex UK 5.00
- 19 Close Brothers Group Plc 4.99
+ 26 UBS Investment Bank 4.94
- 2 BNP Paribas Leasing Solutions UK 4.89
+ 129 Liffe Investor 4.89
+ 21 WestLB Mellon Asset Management (UK) 4.86
- 6 Kensington Mortgages 4.86
+ 9 Coutts & Co 4.84
- 1 Visa UK 4.84
- 19 Smith & Williamson 4.80
- 2 Landesbank Berlin 4.79
- 2 Citibank UK 4.79
- 9 AIB Capital Markets 4.79
- 20 Tesco Bank 4.78
+ 5 Financial Ombudsman Service 4.76
+ 96 Merrill Lynch 4.74
+ 77 Barclays Capital 4.68
- 61 Duncan Lawrie Bank 4.66
+ 2 Yorkshire Building Society 4.66
+ 2 Family Investments 4.66
- 10 Invesco Perpetual 4.66
+ 109 JCB Card Europe 4.62
+ 3 Cheshire Building Society 4.60
- 28 engage Mutual Assurance 4.58
- 30 ABN AMRO Commercial Finance 4.58
+ 4 Bank of Cyprus UK 4.58
+ 4 Cattles Limited 4.57
+ 4 Newcastle Building Society 4.57
+ 11 Numis Securities 4.56
- 45 Agricultural Mortgage Corporation 4.56
- 17 Loughborough Building Society 4.48
- 14 National Savings & Investments (ns&i) 4.48
+ 3 Teachers Assurance 4.42
+ 3 Standard Chartered Bank UK 4.42
- 1 Close Premium Finance 4.40
- 39 Bluefin 4.40
+ 21 European Central Bank 4.38
+ 7 Barclays Bank 4.30
- 14 Cofunds 4.28
+ 9 Arbuthnot Banking Group 4.28
new The Loans Engine 4.26
+ 10 Investec UK 4.22
- 27 Financial Conduct Authority 4.22
+ 10 Ecology Building Society 4.20
+ 20 Vanquis Bank 4.12
+ 2 Nationwide Building Society 4.10
+ 16 M&S Bank 4.10
+ 11 Britannia Building Society 4.08
+ 2 Redmayne Bentley Stockbrokers 4.04
- 11 Coventry Building Society 4.02
+ 20 Building Societies Association 4.02
- 14 M&G Investments 3.98
- 3 Charity Bank 3.97
- 1 Harrington Brooks 3.96
- 11 Quick Quid 3.92
+ 8 GE Capital 3.91
+ 20 Nottingham Building Society 3.86
- 16 BIBBY Financial Services 3.86
+ 7 Barclaycard 3.86
- 67 Debt Free Direct Group 3.84
+ 21 Ipswich Building Society 3.84
+ 5 Dexia Public Finance Bank 3.83
+ 5 Schroders 3.81
+ 6 James Hay 3.78
+ 4 Ocean Finance 3.78
+ 43 BlackRock 3.78
+ 20 Morgan Stanley & Co. International 3.76
- 61 Legal & General 3.76
- 14 Siemens Financial Services Limited 3.76
- 14 Pershing Securities UK 3.76
- 14 Bank of Tokyo Mitsubishi 3.74
+ 2 Brilliant Solutions 3.74
+ 2 Chelsea Building Society 3.70
- 33 ClearDebt 3.68
+ 3 Standard Life UK 3.68
+ 17 Societe Generale Private Banking UK 3.68
+ 3 Isle of Man Bank Limited 3.67
+ 20 Bank of Scotland 3.66
+ 11 Bank of China UK 3.65
+ 4 Credit Suisse Group 3.63
new Commerzbank UK 3.62
- 1 Bank of England 3.56
- 22 HSBC Bank 3.56
- 12 Principality Building Society 3.56
same First Trust Bank 3.51
+ 3 Standard Life Investments 3.50
- 44 Cambridge Building Society 3.50
+ 60 Bank Leumi (UK) Plc 3.50
- 13 Goldman Sachs International 3.50
+ 15 Bank of Montreal 3.50
same Newbury Building Society 3.48
- 13 Mirabaud Securities (UK) 3.42
+ 3 Northern Trust 3.41
+ 3 RBS International 3.40
- 12 Islamic Bank of Britain 3.40
- 8 National Australia Bank 3.40
+ 6 Smile 3.32
+ 9 Europe Arab Bank Plc 3.23
- 4 Landesbank Hessen-Thuringen 3.23
+ 17 Moneysupermarket 3.20
+ 7 JPMorgan Chase 3.20
- 3 JP Morgan Asset Management 3.18
+ 10 Sumitomo Mitsui Banking Corporation Europe 3.14
+ 10 Ulster Bank 3.12
+ 22 PayPoint 3.12
+ 9 More Than 3.12
+ 9 Westpac Banking Corporation UK 3.10
- 4 Capital One 3.06
- 17 Rothschild & Sons 3.06
- 9 Western Union UK 3.04
- 1 Charles Stanley 2.99
+ 28 Moneyextra.com 2.98
+ 9 Experian 2.98
+ 27 Paragon Group 2.97
new Allied Irish Bank UK 2.97
+ 3 RBS 2.96
+ 3 NatWest Bank 2.96
+ 15 ARVAL 2.96
+ 9 HSBC Bermuda 2.96
+ 3 Sainsbury's Bank 2.94
+ 3 Rathbones 2.94
+ 3 Santander UK 2.94
+ 3 CCLA 2.91
- 6 Diners Club 2.89
- 79 Darlington Building Society 2.88
- 20 Bank of Ireland 2.86
+ 3 DNB Norbank 2.82
+ 10 Jefferies International 2.80
+ 3 Butterfield Private Bank 2.79
- 57 Rabobank International 2.78
+ 4 Gulf International Bank 2.71
+ 5 ICICI Bank UK 2.68
+ 9 The Bank of East Asia UK 2.67
+ 2 Homeloan Management 2.62
- 24 Daiwa Capitals Markets Europe Ltd 2.61
+ 3 European Bank 2.58
- 160 Aberdeen Asset Management 2.53
- 38 Macquarie Group Ltd 2.50
+ 4 London Stock Exchange 2.40
+ 4 Moneyfacts.co.uk 2.32
+ 4 Mercer UK 2.32
+ 4 Danske Bank UK 2.27
- 14 Deutsche Bank UK 2.25
+ 10 Charles Schwab UK 1.96
+ 8 ICBC UK 1.89
+ 5 MasterCard UK 1.88
- 61 MBNA Europe 1.62
new Raphaels Bank 1.55
+ 3 British Bankers' Association 1.46