2014 Q3/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2014 Q2/UK Consumer Finance. Since then, 2 sites entered the survey, 1 site left the survey and 30 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Welcome Finance 7.76
+ 10 Nemo Personal Finance 7.58
+ 3 Intelligent Finance 7.44
+ 13 Monmouthshire Building Society 7.20
+ 5 Dudley Building Society 7.13
+ 12 John Charcol 7.12
+ 7 Charterhouse 7.11
+ 3 Airdrie Savings Bank 7.10
+ 20 Brown Shipley 7.00
- 6 Advantage Finance 7.00
+ 5 Julius Baer Investments 6.92
+ 11 Weatherbys Bank 6.80
+ 28 HSBC Private Bank 6.66
- 1 Julian Hodge Bank 6.55
+ 7 Hitachi Capital 6.48
- 13 Duncan Lawrie Bank 6.38
- 8 Altium Capital 6.26
- 3 Bank of Baroda UK 6.25
- 17 First Response Finance 6.18
- 13 Tesco Bank 6.14
+ 10 3i Group 6.04
- 2 Shore Capital 6.03
+ 19 Numis Securities 6.02
- 16 Smith & Williamson 6.00
- 4 Leeds Building Society 5.92
- 7 Cumberland Building Society 5.92
+ 110 Travelex UK 5.90
- 4 Adam & Company 5.74
- 1 C. Hoare & Co 5.67
+ 8 Lloyds TSB 5.58
+ 17 Quayle Munroe 5.58
- 2 Nationwide Building Society 5.56
- 6 Old Mutual 5.50
- 2 Close Brothers Group Plc 5.50
- 2 BM Savings 5.46
- 31 Bank of Ireland Mortgages 5.40
+ 8 Syscap 5.40
+ 23 The West Brom 5.32
- 5 Cater Allen Private Bank 5.32
+ 33 WH Ireland 5.32
+ 5 Coutts & Co 5.22
+ 15 European Central Bank 5.20
+ 12 Agricultural Mortgage Corporation 5.20
+ 123 Skipton Building Society 5.16
- 19 Beaufort Securities Ltd 5.16
+ 23 One Account 5.15
- 12 Bluefin 5.14
+ 19 Newcastle Building Society 5.11
+ 23 DaimlerChrysler Financial Services 5.11
- 1 Ecology Building Society 5.10
+ 102 Cambridge Building Society 5.10
+ 2 Cheltenham & Gloucester 5.06
- 9 Scottish Widows Bank plc 5.04
- 29 Scottish Widows Investment 5.02
+ 4 Yorkshire Bank 4.96
+ 63 M&G Investments 4.94
- 21 Invesco Perpetual 4.92
+ 2 BNP Paribas Leasing Solutions UK 4.89
+ 23 Cofunds 4.84
+ 4 ABN AMRO Commercial Finance 4.84
+ 4 Bank of Cyprus UK 4.84
+ 12 Citibank UK 4.79
+ 7 JCB Card Europe 4.78
+ 11 Reliance Bank Limited 4.76
+ 49 Building Societies Association 4.74
- 10 Standard Chartered Bank UK 4.68
- 14 Financial Ombudsman Service 4.66
+ 28 GE Capital 4.66
- 18 Ipswich Building Society 4.64
- 7 Visa UK 4.64
- 34 Charity Bank 4.61
+ 30 Nomura Bank International 4.60
+ 6 Bank of England 4.59
+ 32 The Money Shop 4.58
- 32 Baines & Ernst 4.58
- 26 Debt Free Direct Group 4.56
+ 31 Loughborough Building Society 4.56
+ 13 Cash Converters 4.56
+ 41 Legal & General 4.48
- 41 Yorkshire Building Society 4.48
- 23 Investec UK 4.48
- 5 Brewin Dolphin 4.44
- 36 Clydesdale Bank 4.44
- 16 Landesbank Berlin 4.43
- 23 WestLB Mellon Asset Management (UK) 4.42
+ 59 Vanquis Bank 4.42
+ 40 Isle of Man Bank Limited 4.39
+ 6 Kensington Mortgages 4.32
same Cattles Limited 4.31
- 10 Paragon Group 4.31
- 10 engage Mutual Assurance 4.30
new EBS Building Society 4.30
- 8 Secure Trust Bank Plc 4.28
- 10 Bank of Ireland 4.28
- 9 Arbuthnot Banking Group 4.28
+ 4 National Savings & Investments (ns&i) 4.25
+ 35 Nottingham Building Society 4.22
- 10 Barclaycard 4.22
- 33 Islamic Bank of Britain 4.20
- 1 Britannia Building Society 4.18
+ 64 SVS Securities 4.14
- 26 Teachers Assurance 4.14
- 8 The Co-Operative Bank 4.12
- 7 Barclays Bank 4.12
+ 6 Pershing Securities UK 4.12
+ 29 Charles Stanley 4.10
+ 16 Rabobank International 4.10
- 5 Cheshire Building Society 4.04
- 8 ClearDebt 4.04
+ 23 Redmayne Bentley Stockbrokers 4.04
- 6 BlackRock 4.04
+ 26 Harrington Brooks 4.04
+ 9 Bank of China UK 4.01
- 22 AIB Capital Markets 3.99
- 28 Greenhill & Co 3.98
- 6 M&S Bank 3.92
+ 55 BNP Paribas UK 3.87
- 11 HSBC Bank 3.86
- 4 Mirabaud Securities (UK) 3.86
- 4 Dexia Public Finance Bank 3.83
- 3 Schroders 3.81
- 51 James Hay 3.78
+ 36 Societe Generale Private Banking UK 3.78
+ 19 Standard Life UK 3.76
+ 9 Principality Building Society 3.76
+ 57 Chelsea Building Society 3.70
- 1 Ocean Finance 3.68
same Aberdeen Asset Management 3.67
+ 34 Merrill Lynch 3.66
- 17 Credit Suisse Group 3.66
+ 5 UBS Investment Bank 3.66
- 23 Siemens Financial Services Limited 3.66
- 16 Bank of Tokyo Mitsubishi 3.64
- 3 Raphaels Bank 3.63
+ 21 Landesbank Hessen-Thuringen 3.59
- 15 BIBBY Financial Services 3.58
+ 12 PayPoint 3.57
- 34 Standard Life Investments 3.50
- 14 Goldman Sachs International 3.50
- 28 Rathbones 3.50
+ 11 Halifax 3.50
- 64 Financial Conduct Authority 3.44
- 50 Rothschild & Sons 3.42
+ 38 Bank of Scotland 3.40
- 6 National Australia Bank 3.40
- 16 Brilliant Solutions 3.38
+ 13 Experian 3.36
- 1 JPMorgan Chase 3.34
- 3 Darlington Building Society 3.32
+ 18 Capital One 3.32
- 1 Morgan Stanley & Co. International 3.31
+ 17 Punjab National Bank (International) Ltd UK 3.31
- 113 State Bank of India UK 3.30
- 3 Newbury Building Society 3.30
- 1 RBS International 3.30
- 1 Smile 3.24
- 9 Europe Arab Bank Plc 3.23
+ 18 Deutsche Bank UK 3.23
- 2 More Than 3.22
- 16 JP Morgan Asset Management 3.18
+ 30 Western Union UK 3.18
- 4 Gulf International Bank 3.17
- 34 Barclays Capital 3.15
- 3 Northern Trust 3.15
- 1 Sumitomo Mitsui Banking Corporation Europe 3.14
+ 18 Santander UK 3.14
- 115 Ulster Bank 3.12
- 70 RBS 3.12
- 79 Teachers Building Society 3.12
+ 5 Bank of Montreal 3.05
- 1 Family Investments 3.04
- 32 MBNA Europe 3.04
- 2 Diners Club 2.99
- 91 NatWest Bank 2.98
+ 10 Jefferies International 2.96
+ 2 Sainsbury's Bank 2.94
- 35 Macquarie Group Ltd 2.93
- 12 CCLA 2.91
+ 8 HSBC Bermuda 2.88
- 1 Butterfield Private Bank 2.79
same ICICI Bank UK 2.78
+ 17 Quick Quid 2.76
+ 6 ARVAL 2.76
- 4 Coventry Building Society 2.68
+ 1 Westpac Banking Corporation UK 2.66
- 12 Homeloan Management 2.62
+ 8 DNB Norbank 2.62
+ 6 First Trust Bank 2.55
+ 17 Moneyextra.com 2.54
+ 19 Mercer UK 2.50
- 1 Capital Resolve 2.49
+ 10 Liffe Investor 2.49
- 16 Moneysupermarket 2.48
- 32 Daiwa Capitals Markets Europe Ltd 2.43
- 2 London Stock Exchange 2.40
+ 4 Moneyfacts.co.uk 2.32
- 9 Renaissance Capital Limited 2.25
- 6 Danske Bank UK 2.25
+ 8 British Bankers' Association 2.24
+ 3 Bank Leumi (UK) Plc 2.22
new The Bank of East Asia UK 2.21
- 29 Scotiabank 2.17
- 5 MoneyGram International 2.17
- 8 Bank Leumi (Jersey) Limited 2.16
- 8 European Bank 2.15
- 2 ICBC UK 2.15
- 6 ANZ Bank 2.02
- 3 MasterCard UK 1.88
+ 1 Allied Irish Bank UK 1.57
- 2 Charles Schwab UK 1.48