2014 Q1/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2013 Q4/UK Retail 500 Websites. Since then, 11 sites entered the survey and 40 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Anoushka London 9.37
same Pownall Carpets 8.12
+ 81 W Boyes & Co 7.72
same KD Beds 7.59
+ 309 Bathstore.com 7.38
- 3 Sofa Workshop 7.18
+ 1 Beds Direct 7.12
+ 99 Jarrold & Sons 6.94
+ 215 Hammonds Furniture 6.84
new Rapid Hardware 6.82
+ 23 Futon Company 6.76
+ 14 Fired Earth 6.64
+ 101 Palmers (Great Yarmouth) 6.62
+ 28 Racing Green 6.54
+ 22 Scrivens 6.48
+ 22 Fortnum & Mason 6.44
same Miu Miu 6.41
+ 1 QD Stores 6.40
- 12 The Whisky Shop 6.38
+ 1 Vivi 6.32
- 12 Poundland 6.30
- 16 Aquascutum 6.30
same Dollond & Aitchison 6.30
- 9 H&M 6.29
+ 71 Corgi 6.24
+ 3 Costcutter Supermarket 6.18
+ 63 Greggs 6.16
+ 2 A.F. Blakemore 6.14
- 18 HI Weldrick 6.12
- 3 Manor Pharmacy 6.12
- 7 Choice Discount Stores 6.11
- 18 Sleepland Beds 6.02
same Glasswells 6.00
+ 40 Hornby 5.96
- 13 PCT Healthcare (Tims & Parker) 5.94
+ 8 Rippleglen 5.93
+ 27 Chums 5.92
+ 68 SCS 5.92
- 3 Van Hage & Company 5.86
- 9 Russell Hobbs 5.86
new Conroys 5.72
+ 190 The Bear Factory 5.70
+ 33 Albemarble & Bond Holdings 5.66
- 3 JJ Food Service 5.64
- 2 Bargain Booze 5.60
- 26 Spar (UK) 5.57
- 1 Apple itunes 5.56
+ 21 Anya Hindmarch 5.56
+ 24 Courtesy Shoes 5.53
- 1 Asprey 5.50
+ 5 Burberry Group plc 5.48
- 36 Rowlands Pharmacy 5.44
+ 10 Nevada Bob (UK) 5.43
- 1 Haskins Garden Centres 5.41
+ 13 Arighi Bianchi & Co 5.34
+ 4 Wax Lyrical 5.34
+ 43 Clifford James 5.31
+ 8 Slater Menswear 5.20
new Roys (Wroxham) 5.18
+ 99 Dunnes Stores 5.18
+ 9 Scats Countrystores 5.12
new Benetton (UK) 5.10
+ 17 Hobbs 5.10
+ 159 Toymaster 5.03
+ 12 Suit Direct 5.02
- 16 Velvet Affair 4.98
- 19 Fendi 4.98
- 17 Lidl 4.95
- 8 Iceland Foods 4.94
new Seraphine 4.92
+ 105 Hoopers 4.86
+ 162 Armani 4.86
- 1 Fishpools 4.84
- 17 F Hinds 4.84
- 62 Moss Bros 4.84
+ 39 Habitat (UK) 4.82
- 38 DJ Squire & Co 4.82
+ 56 Hawes and Curtis 4.82
+ 9 Klondyke Garden Centres 4.81
+ 14 Aldi 4.78
+ 1 Findel 4.76
+ 71 Feather & Black 4.68
- 2 Jane Norman 4.68
+ 93 Vision Express 4.68
+ 97 Dobbies Garden Centres 4.67
- 8 Holland & Barrett 4.66
+ 14 Rayner & Keeler 4.62
- 48 Jo Alexander 4.62
- 54 Muji. 4.62
+ 13 Goldsmiths Holdings 4.60
+ 66 Jaeger 4.60
+ 3 Oddbins 4.58
+ 35 American Golf Discount Centre 4.56
- 8 Garden & Leisure 4.56
+ 28 Elvi 4.52
+ 12 Charles Clinkard 4.50
+ 111 Grove Beads 4.50
+ 11 Paul Smith 4.48
- 16 Suttons 4.48
- 25 Cooplands (Doncaster) 4.46
+ 47 Dancongdress.co.uk 4.44
- 97 Greenhalghs Craft Bakery 4.42
- 48 Tulchan Group (The) 4.42
+ 13 Zara UK 4.42
- 6 Paydens Chemists 4.40
- 8 Costco 4.40
- 49 Tripp Luggage (Greenwich Group) 4.38
+ 254 Lombok Furniture 4.38
+ 70 Edinburgh Woollen Mill (The) 4.38
+ 65 Jewellery Catalogue 4.34
+ 13 Kenzo 4.32
+ 14 BEERmerchants.com 4.32
+ 94 Louis Vuitton 4.32
+ 83 Beale 4.31
+ 35 John Smith & Son (Glasgow) 4.31
- 19 Toolbank 4.31
+ 28 Specsavers Optical Group 4.30
- 73 Wyevale Garden Centres 4.30
+ 12 Dream of Silver 4.30
- 73 Bridgemere Nursery & Garden World 4.30
- 17 Hermes (GB) 4.28
- 33 Fenwick 4.24
+ 6 C&J Clark 4.24
- 12 Mole Valley Farmers. 4.22
- 60 The Watch Hut 4.22
+ 164 DFS Furniture Company 4.20
+ 51 Magnet 4.20
+ 28 WJ Aldiss 4.20
+ 7 Poundstretcher 4.20
+ 51 JH Haskins & Sons 4.14
+ 8 The Plasma Centre 4.14
+ 11 Mulberry 4.12
+ 121 Peacocks 4.12
+ 34 Vodafone 4.12
- 14 BrightHouse 4.12
- 20 Linens Direct 4.10
+ 78 Prada 4.10
- 3 Pumpkin Patch 4.08
- 2 Morlands 4.06
- 15 Frosts 4.06
- 62 Budgens 4.04
- 55 Cash Converters (UK) 4.04
+ 21 Hush Puppies UK 4.04
- 22 The Wine Society 4.04
- 74 Harvey & Thompson 3.98
+ 48 Crabtree & Evelyn 3.96
+ 86 Coop Online 3.94
- 8 Timberland (UK) 3.94
- 38 Crew Clothing 3.94
- 91 Turnbull & Asser 3.94
+ 29 Hackett 3.92
- 19 O2 UK 3.92
+ 53 Games Workshop 3.90
+ 7 Jones Bootmaker 3.86
+ 10 Matalan 3.78
- 15 Ernest Jones 3.78
+ 57 H Samuel 3.76
+ 9 Gilletts (Callington) 3.76
- 5 featureDECO 3.76
+ 12 Timpson 3.74
+ 217 Next 3.74
+ 11 Whittard of Chelsea 3.74
- 61 Dulux 3.72
- 37 Countrywide Stores 3.70
new JoJo Maman Bébé 3.68
+ 75 East 3.68
new HMV 3.67
+ 59 Paul Simon (London) 3.66
- 84 Hammicks Bookshops 3.64
- 145 Adams Childrenswear 3.62
- 117 Motor World 3.60
- 17 Ziggla 3.60
- 10 Multiyork Furniture 3.58
+ 9 World Duty Free Europe 3.58
+ 9 Swarovski UK 3.58
+ 9 Harvey Nichols 3.58
+ 35 Hotel Chocolat 3.58
+ 9 Qualitydiamonds.co.uk 3.58
+ 154 Jacques Vert 3.56
+ 10 T-Mobile 3.56
- 15 The Entertainer 3.56
+ 11 Morley's 3.54
- 12 Diesel (London) 3.54
+ 46 Lush Retail 3.50
- 16 Samuel Windsor 3.50
+ 13 Officers Club (The). 3.50
- 17 Rohan Designs 3.50
- 26 Cutler and Gross 3.49
+ 12 TJ Morris 3.48
+ 12 Reid Furniture 3.48
+ 12 Harveys Furniture 3.48
+ 13 Ellis Brigham 3.48
+ 32 Reiss 3.48
- 43 Pixmania UK 3.48
+ 125 Bensons for Beds 3.44
- 164 Budget DIY 3.44
- 105 Silentnight Beds 3.40
- 12 Plumb Center Online 3.38
- 67 Links of London 3.38
- 11 Mappin & Webb 3.38
- 54 LoveFilm 3.38
+ 15 Ocado 3.38
+ 16 Currys 3.36
+ 14 Dixons 3.36
+ 15 PC World 3.36
+ 16 Barker & Stonehouse 3.34
- 33 Graham Tiso 3.34
- 117 WH Smith 3.34
- 142 Boodle & Dunthorne 3.34
- 92 Myvintage.co.uk 3.32
- 16 Wm Morrison Supermarkets 3.32
+ 75 IKEA 3.32
- 25 The White Company (UK) 3.32
- 5 Thorntons plc 3.32
+ 11 Brand Alley 3.32
- 64 Dreams 3.31
+ 75 USC Group 3.30
+ 45 Blacks Outdoor Division 3.26
+ 31 Fraser Hart 3.24
+ 24 The Cooks Kitchen 3.24
+ 52 Uniqlo (UK) 3.20
+ 14 Oasis Stores 3.20
+ 37 Tesco 3.18
+ 111 The Book People 3.18
- 15 Carlton 3.16
- 113 River Island Clothing Co 3.16
+ 18 Freemans 3.14
+ 19 Wilkinson Plus 3.14
+ 40 Yeomans Outdoors 3.12
+ 21 Waitrose 3.12
- 89 Asda 3.12
- 1 Jessops 3.12
+ 22 TK Maxx 3.12
- 129 Optical Express 3.08
+ 44 Space NK 3.08
- 117 Williams & Griffin 3.07
new Walmsley Furnishing / Unibrook 3.07
- 9 Majestic Wine 3.04
+ 55 Gieves & Hawkes 3.04
- 12 Bandai UK & Eire 3.02
- 148 Action Bikes 3.00
- 5 John Lewis 3.00
- 97 Brantano (UK) 2.98
+ 18 Snax 24 2.97
+ 112 Asda Group (Wal-Mart) 2.97
+ 19 Thomas Pink 2.96
+ 19 Hamleys 2.96
+ 50 Lakeland 2.96
- 45 White Stuff 2.96
+ 17 Orange 2.96
+ 79 Jacamo 2.96
+ 47 Jack Wills 2.96
+ 146 JD Williams 2.96
+ 2 Laithwaites 2.96
+ 2 Graham & Green 2.94
+ 5 Argos 2.94
+ 34 Field & Trek 2.94
- 240 Robert Dyas 2.94
- 24 Decathlon UK 2.94
- 20 Sterling Furniture Group 2.94
+ 15 Furniture123 2.94
+ 62 Acotis 2.92
- 20 British Home Stores 2.88
- 18 Grattan 2.88
- 13 Foot Locker UK 2.86
- 66 Gardiner Sons & Co 2.86
+ 40 Furniture Village 2.86
- 57 Warren James (Jewellers) 2.86
new Discount World 2.86
- 132 Divertimenti 2.80
new DIY Kitchens UK 2.80
- 59 Power House Fitness 2.78
- 81 Camp Hopson & Co. 2.76
+ 54 Hobbycraft Group 2.76
+ 99 Long Tall Sally 2.76
+ 19 Chemical UK 2.76
+ 65 French Connection 2.76
+ 18 Clinton Cards 2.76
+ 69 Ann Summers 2.76
+ 99 Shoes.co.uk 2.74
+ 21 diamondstore.co.uk 2.74
+ 78 Sunday Times Wine Club 2.71
- 12 Sports Direct International 2.68
- 10 Littlewoods 2.68
- 26 Original Factory Shop Group (The) 2.68
- 11 Choice.co.uk 2.68
+ 6 Republic 2.68
+ 23 Levi Strauss (UK) 2.67
- 36 Fat Face 2.66
- 238 Primark Stores 2.64
- 7 Slurp 2.62
- 3 Walter Davidson & Sons 2.61
- 7 J.P. Boden & Co. 2.60
- 103 All Saints 2.60
+ 46 Mamas & Papas 2.60
+ 19 Theo Fennell 2.60
- 9 trueshopping.co.uk 2.60
+ 67 Home Shopping Direct 2.60
+ 93 Fifty Plus 2.60
+ 18 House of Bath 2.60
+ 93 Ambrose Wilson 2.60
+ 126 Classic Detail 2.60
+ 95 Oxendales 2.60
- 160 Toys R Us 2.58
+ 46 Ryman 2.58
- 157 New Look 2.58
+ 14 Forrest Furnishing 2.58
+ 14 Monsoon 2.58
- 299 C&H Fabrics 2.53
- 68 JJB Sports 2.52
+ 57 Marks & Spencer 2.52
- 114 Barbour 2.51
- 55 Kurt Geiger 2.50
+ 50 Whole Foods Market 2.50
+ 17 Topps Tiles 2.50
- 15 Warehouse 2.48
new J Sainsbury 2.48
- 15 Kays 2.48
- 34 BlingAsia 2.44
- 52 99p Stores 2.42
+ 112 Hawkshead 2.42
- 12 Lloyds Pharmacy 2.42
+ 13 Early Learning Centre 2.40
+ 14 TM Lewin 2.40
+ 12 Beaverbrooks The Jewellers 2.40
- 77 Agent Provocateur 2.40
+ 18 Topshop 2.40
+ 115 Richer Sounds 2.40
+ 18 Selfridges 2.40
+ 13 Firebox 2.40
- 34 Mywardrobe.com 2.40
+ 12 Laura Ashley Holdings 2.40
- 137 The Works Holdings 2.40
+ 15 House of Fraser 2.40
+ 110 365-diamonds.com 2.40
+ 70 The Body Shop 2.40
+ 19 Gap 2.40
- 15 Mothercare 2.40
+ 15 Lands End Direct 2.40
- 1 The Fragrance Shop 2.40
+ 9 Dunelm 2.40
+ 19 Tissot 2.40
- 65 The Drink Shop 2.37
+ 14 WJ Daniel & Co 2.34
- 81 Walsh 2.34
- 130 Carphone Warehouse 2.34
- 31 ASOS 2.34
- 29 Dune 2.32
- 23 Empire Direct 2.28
+ 13 Hillier Nurseries 2.25
- 22 Joseph 2.24
+ 15 Homebase 2.22
- 83 Cargo Home Shop 2.16
+ 16 Figleaves 2.16
- 117 Carpetright 2.16
- 16 Staples (UK) 2.14
+ 20 Claires Accessories UK 2.14
- 12 Cotswold Outdoor 2.14
- 199 Net-a-Porter 2.14
+ 37 Fashion World 2.14
+ 28 Nightingales 2.14
+ 28 Marisota 2.14
+ 19 Superdrug 2.14
+ 31 Play.com 2.14
+ 28 Special Collection 2.14
- 14 La Redoute 2.14
- 12 Phones 4 U 2.14
- 210 Cloggs 2.14
- 10 eBuyer 2.08
+ 31 Alexon 2.08
+ 42 Daxon 2.08
+ 31 Screwfix 2.08
- 68 Vertbaudet 2.08
+ 30 Yves Rocher (London) 2.08
- 6 eBay.co.uk 2.02
+ 55 Kay Jewelers 2.02
- 73 Apollo 2000 1.98
- 7 Game 1.90
- 99 Additions Direct 1.88
+ 37 Wallis 1.88
+ 10 High and Mighty 1.88
+ 5 Simply Be 1.88
+ 2 Gray & Osbourn 1.88
+ 38 Miss Selfridge 1.88
- 103 Woolworths.co.uk 1.88
+ 37 B&Q 1.88
- 79 Very 1.88
- 22 Home Essentials 1.88
- 1 Viva La Diva 1.88
+ 31 Topman 1.88
+ 23 Hawkin's Bazaar 1.88
- 61 Maplin 1.88
- 76 Baker Ross 1.88
- 13 Shoe Tailor 1.88
+ 12 Harrods Holdings 1.88
- 21 Coast 1.88
+ 22 Cucina Direct 1.88
+ 18 Dorothy Perkins 1.88
- 16 Simply Yours 1.88
+ 34 Scotts of Stow 1.88
- 21 Heather Valley 1.88
+ 22 Evans 1.88
- 120 Marshall Ward 1.88
- 18 Shapely Figures 1.88
+ 10 Studio 1.88
- 10 Premier Man 1.88
+ 1 The Brilliant Gift Shop 1.88
- 298 Stokers 1.85
- 36 Avon UK 1.82
- 10 JD Sports (The John David Group) 1.82
- 9 Wickes 1.82
+ 18 Lastminute.com 1.76
- 8 Watches of Switzerland 1.72
- 166 W&G Foyle 1.66
- 138 Whitaker & Sawyer 1.64
- 91 Conran Shop Holdings 1.64
- 7 Naked Wines 1.62
- 42 Karen Millen 1.62
+ 10 Debenhams 1.62
+ 6 Virgin Wines 1.62
- 1 Tesco Direct 1.62
+ 5 Viking Direct 1.62
+ 2 The Cotswold Company 1.62
- 111 Hughes Electrical 1.62
+ 11 Amazon UK 1.62
+ 18 Halfords Group 1.62
- 74 Evans Cycles 1.62
+ 10 Disney Store 1.62
+ 6 M & Co 1.62
+ 7 Cotton Traders 1.62
- 22 Orvis 1.62
- 14 Heals 1.62
- 121 M and M Direct 1.62
- 213 Bloomsbury 1.59
- 129 Blackwell UK 1.57
+ 5 Schuh 1.56
- 5 Bally Group (UK) 1.54
+ 4 Waterstone's 1.48
- 130 Build A Bear 1.38
- 106 Bennetts (Retail) 1.36
- 29 Boots 1.36
- 70 Misco.co.uk 1.36
- 3 JH Leeke & Son 1.36
- 60 Burton 1.10
- 164 ISME 1.10
- 35 Bonmarche 1.04
- 8 Blue Inc 0.33