European Consumer Centre for Services www.ukecc-services.net


INDEXRankFirstLastClimberFaller
2024 Q1141st Arts and Humanities Research Council Royal MintFire Service College (+166)National Museum of the Royal Navy (-186)
2023 Q4138th Arts and Humanities Research Council Royal MintIndependent Office for Police Conduct (+183)Welsh Language Commissioner (-129)
2023 Q3136th Arts and Humanities Research Council Royal MintPortsmouth Historic Dockyard (+213)Sea Fish Industry Authority (-107)
2023 Q2120th Engineering and Physical Sciences Research Council The Royal SocietyGovernment Art Collection (+169)Consumer Council for Water (-195)
2023 Q1100th Engineering and Physical Sciences Research Council The Royal SocietyNorthern Ireland Housing Executive (+135)Joint Nature Conservation Committee (-136)
2022 Q4111th Engineering and Physical Sciences Research Council The Royal SocietyInvestigatory Powers Commissioner's Office (+226)Transport for London (-201)
2021 Q4285th Geffrye Museum Scottish Government Health and Social Care DirectoratesWater Industry Commission for Scotland (+214)Payment Systems Regulator (-172)
2021 Q1279th Public Prosecution Service for Northern Ireland Scottish Government Health and Social Care DirectoratesWelsh Language Commissioner (+226)Sports Grounds Safety Authority (-182)
2020 Q4274th Office for Students Get Safe OnlineHorserace Betting Levy Board (+214)National Infrastructure Commission (-187)
2020 Q3281st Office for Students Scottish Government Health and Social Care DirectoratesHM Crown Prosecution Service Inspectorate (+221)UK Legislation (-174)
2020 Q2270th Boundary Commission for Northern Ireland Get Safe OnlineUK Legislation (+119)Historic England (-195)
2020 Q1178th Student Loans Company Get Safe OnlineNational Institute for Biological Standards and Control (+123)National Crime Agency (-91)
2019 Q4164th Student Loans Company Get Safe OnlineNational Crime Agency (+107)Chemicals Regulation Directorate (-112)
2019 Q3175th Student Loans Company Get Safe OnlineSir John Soane's Museum (+50)National Crime Agency (-96)
2019 Q1181st Boundary Commission for Northern Ireland Get Safe OnlineHealth & Care Professions Council (+117)British Transport Police Authority (-98)
2018 Q3186th Boundary Commission for Northern Ireland Historic EnglandHousing Ombudsman Service (+127)Wallace Collection (-120)
2018 Q2182nd The Pensions Advisory Service Historic EnglandImperial War Museum (+105)Horserace Betting Levy Board (-122)
2018 Q1181st The Pensions Regulator Water Services Regulation Authority (Ofwat)Equality and Human Rights Commission (+130)Criminal Justice Inspectorates (-82)
2017 Q4184th The Pensions Regulator Water Services Regulation Authority (Ofwat)National Museums of Northern Ireland (+186)The Northern Ireland Executive (-105)
2017 Q3182nd The Pensions Regulator Water Services Regulation Authority (Ofwat)Criminal Justice Inspectorates (+122)National Army Museum (-141)
2017 Q2188th Ministry of Justice (MoJ) Historic EnglandBritish Transport Police Authority (+112)Plaid Cymru (-117)
2017 Q1123rd Natural Resources Wales Water Services Regulation Authority (Ofwat)Ministry of Justice (MoJ) (+143)Education Scotland (-153)
2016 Q4119th The Pensions Regulator Water Services Regulation Authority (Ofwat)Pensions Ombudsman (+117)The Fire Service College (-148)
2016 Q3116th The Pensions Regulator Water Services Regulation Authority (Ofwat)The Fire Service College (+142)Victoria and Albert Museum (-125)
2016 Q2116th The Pensions Regulator Water Services Regulation Authority (Ofwat)Natural Resources Wales (+143)UK Sport (-127)
2016 Q1107th The Pensions Regulator Water Services Regulation Authority (Ofwat)UK Sport (+127)Scottish National Party (-136)
2015 Q4112th The Pensions Regulator The Fire Service CollegeRoyal Marines Museum (+118)Horserace Betting Levy Board (-161)
2015 Q382nd GOV.UK Legal OmbudsmanDesign Council (+87)Advisory Committee on Animal Feedstuffs (-78)
2015 Q2101st The Pensions Regulator The Fire Service CollegeBritish Council (+110)Natural Resources Wales (-145)
2015 Q1149th Met Office The Fire Service CollegeService Personnel and Veterans Agency (+193)UK Sport (-141)
2014 Q4123rd The Pensions Regulator The Fire Service CollegeHighways Agency (+174)Royal Mint (-121)
2014 Q3138th Met Office Buy With ConfidenceLand Registry (+233)Food Standards Agency (-153)
2014 Q2145th The Pensions Regulator Horticultural Development Company (HDC)Northern Ireland Legal Services Commission (+252)National Museums Liverpool (-149)
2014 Q1143rd Department of Education Northern Ireland Legal Services CommissionUK Border Agency (+209)Liberal Democrat Party (-146)
2013 Q4151st Natural Environment Research Council Northern Ireland Legal Services CommissionLow Pay Commission (+218)Construction Industry Training Board (-145)
2013 Q3153rd HM Revenue and Customs (HMRC) Horticultural Development Company (HDC)Business Gateway (+145)Natural Resources Wales (-124)
2013 Q2147th HM Revenue and Customs (HMRC) Northern Ireland Legal Services CommissionForeign and Commonwealth Office (FCO) (+247)Technology Strategy Board (-143)
2013 Q1202nd Plant for Wildlife (Countryside Council for Wales) Office of Gas and Electricity Markets (OFGEM)Department of Energy and Climate Change (DECC) (+189)Office for Standards in Education (OFSTED) (-147)
2012 Q4172nd Green Wales (Countryside Council for Wales) Northern Ireland Legal Services CommissionOfqual (+214)NI Business Info (-202)
2012 Q3174th Green Wales (Countryside Council for Wales) Buy With ConfidenceMoney Advice Service (+274)Passenger Focus (Rail Passengers Council) (-292)
2012 Q2181st Plant for Wildlife (Countryside Council for Wales) Buy With ConfidenceEast of England Development Agency (+225)Deputy Prime Minister (-207)
2012 Q1165th HM Revenue and Customs (HMRC) Community Development FoundationNI Business Info (+234)Department for Transport (DfT) (-208)
2011 Q4177th Health and Safety Executive Darwin Advisory CommitteeScottish National Party (+326)GCHQ (-265)
2011 Q3181st Green Wales (Countryside Council for Wales) Community Development FoundationInsolvency Service (+310)British Forces Post Office (-253)
2011 Q2177th Health and Safety Executive Department for Transport (DfT)British Forces Post Office (+324)Department for Transport (DfT) (-272)