2015 Q3/UK Consumer Finance : web benchmark : Chelsea Building Society rises 101

14 Aug 2015

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Top site this quarter with an Index of 9.04 is BM Savings http://www.bmsavings.co.uk/

Screenshot of BM Savings

The next top five sites are listed below:
2nd Intelligent Finance
3rd John Charcol
4th Julian Hodge Bank
5th First Response Finance
6th State Bank of India UK

The site that demonstrated the greatest improvement was Chelsea Building Society rising 101 places to rank 20 (Index of 6.38).

The next five most improved sites are listed below:
Rising 94, Deutsche Bank UK
Rising 53, Darlington Building Society
Rising 47, Smile
Rising 46, Bank of Tokyo Mitsubishi
Rising 37, HSBC Bank

The reviewing and subsequent benchmarking of the sites was completed on 14th August, in all we carried out 90,107,420 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally BM Savings was top, One Account had the fastest response time with Julian Hodge Bank reporting the best HTML 'code quality'.

The top sites for accessibility were:
1st Julian Hodge Bank
2nd John Charcol
3rd Intelligent Finance
4th BM Savings
5th DNB Norbank

The full results and access to the Sitemorse INDEX, 2015 Q3/UK Consumer Finance is available at: http://www.sitemorse.com/rt/1149.

Sitemorse INDEX

HOW? Using our software, we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provide a ranked table - the results are then published as the "UK Consumer Finance" INDEX.

WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

- Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
- Keeping you always ahead of the curve on the latest online legislation that could affect you.
- Protecting your organisation and your web users from online threats.

We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.