Merseyside Police still on top, with Avon and Somerset most improved

27 Apr 2014

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A handful of years ago, the Merseyside Police site was hovering near to the bottom of the Sitemorse Police Force INDEX rankings, with a very poor score. Things could not be more different now, with the force website topping our ranking for the second quarter running.

A successful police site needs to be fully functional, with nothing broken or missing on the page, meet legal requirements such as accessibility, perform well and – if the force really wants to engage the public who live and work in its area -, the site needs to ensure users have a positive experience to encourage them to return.

That’s why the Sitemorse Q1 2014 INDEX ranking just under 50 UK police force websites is an important benchmark, spotlighting the forces that are currently leading the field with the best-working websites in the sector.

North Wales Police move up to second place in the INDEX, with City of London Police now in third place, having moved seven places up since our last review in the first quarter of 2014.

Police Scotland and the high-rising Avon and Somerset force site up 34 places since Q1 - make up the rest of the top five in our INDEX, while big improvements were recorded for the Durham, Warwickshire, Derbyshire and Nottinghamshire forces.

Avon and Somerset most improved

Fastest-responding pages were recorded on the Cleveland, Essex and Gloucestershire force sites.