Latest News

Over the years we have expanded the range of tests Sitemorse offers, highlighted important news and ranked top websites according to their Sitemorse result.

  • 2015 Q3/UK London-listed PLCs : web benchmark : UK Commercial Property Trust LD rises 287 - 26 Aug 2015

    Top site this quarter with an Index of 9.80 is Marstons PLC http://www.marstons.co.uk/

    Screenshot of Marstons PLC

    The next top five sites are listed below:
    2nd WH Smith PLC
    3rd St. Modwen Properties PLC
    4th Pace PLC
    5th Dignity PLC
    6th Berkeley Group Holdings

    The site that demonstrated the greatest improvement was UK Commercial Property Trust LD rising 287 places to rank 34 (Index of 6.44).

    The next five most improved sites are listed below:
    Rising 253, Dixons Carphone PLC
    Rising 243, Pantheon Intl Participations PLC
    Rising 235, Sainsbury (J) PLC
    Rising 223, Macau Property Opportunities Fund Limited
    Rising 205, Synergy Health PLC

    The reviewing and subsequent benchmarking of the sites was completed on 26th August, in all we carried out 338,941,486 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Marstons PLC was top, Afren PLC had the fastest response time with Marstons PLC reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Marstons PLC
    2nd Wpp PLC
    3rd Sthree PLC
    4th Pearson PLC
    5th Wolseley PLC

    The full results and access to the Sitemorse INDEX, 2015 Q3/London-listed PLCs is available at: http://www.sitemorse.com/rt/1148.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK London-listed PLCs" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • Jersey takes the cream of Local Government - 2015/Q3 - 25 Aug 2015

    States of Jersey, which undertakes the government and administration of the British island of Jersey, has taken the No. 1 position for the first time in the latest Sitemorse UK Local Government quarterly INDEX.

    Full INDEX is available at http://www.sitemorse.com/news/2015/8/24/2015-q3uk-local-government-web-benchmark-reigate-and-banstead-rises-271/

    The Q3 INDEX, which assessed 424 Local Government departments, saw the States of Jersey move up 8 places from the previous Q2 INDEX and beat off competition from 2nd placed Enfield and from North Devon and Cornwall who finished 3rd and 4th respectively.

    Reaching the top spot did not happen by chance! States of Jersey web service team have strived to become the best and were spurred on through a combination of reasons; a relentless focus on creating good online customer service for their 10,000 page website www.gov.je; gaining valuable customer feedback through their website over the past 10 months and a strong commitment to the e-government programme.

    The outcome of all their hard work has been to achieve an overall top ranking INDEX of 9.34 after Sitemorse assessed their online services for function, accessibility, code quality, performance, email and metadata. Although they plan not to stop there and want to turn some of the 9 scores into 10s.

    According to Marcus Ferbrache, who leads the web services team for States of Jersey, “It has been an ambition of mine to top the table stretching back nearly three years.”

    He said their core aim was to make their online investment considerably better than traditional routes of contact such as by telephone and visiting their offices.

    “We hope that people find the self-service approach of finding information they need on gov.je quicker and more convenient than contacting a States department directly. We know people get frustrated if things don’t work as they should, so we take quality seriously “, he exclaimed.

    Adding: “Gov.je is a big web site, with over 10,000 pages, which makes it difficult to spot any problems like broken links, or pages that might not display properly on different devices. We rely on Sitemorse to regularly scan the site and automatically alert us to problems. This accolade reflects the efforts of our content and technical teams as we strive to continually improve the quality of the gov.je site.”

    The full results and access to the Sitemorse INDEX, 2015 Q3/Local Government is available at: http://www.sitemorse.com/rt/1141 (new link).

    Sitemorse INDEX
    Sitemorse views online services, mapping out every combination of every one of the top 125 pages and completing around 1,200 assessments across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Local Government" INDEX.

    About Sitemorse
    Sitemorse is cloud based automation that can reduce content management costs by up to 12% and at the same time improve agility, continually optimize and reduce risk.

    We provide ‘Disruptive Innovation’ that seamlessly integrates with and enhances existing technology, to bring consistency and accountability across web, social, mobile and email content. Across every digital touch point we make Content SMART and with our unique INSIGHT we offer unrivaled immediacy in improving online experience.

    As a backbone to your Digital Governance, our monitoring offers you the knowledge to enhance management and control and ultimately replace "I hope" with "I’m confident”.

  • 2015 Q3/UK Local Government : web benchmark : Reigate and Banstead rises 271 - 24 Aug 2015

    Top site this quarter with an Index of 9.34 is States of Jersey http://www.gov.je/

    Screenshot of States of Jersey

    The next top five sites are listed below:
    2nd Enfield
    3rd North Devon
    4th Cornwall
    5th Wellingborough
    6th East Devon

    The site that demonstrated the greatest improvement was Reigate and Banstead rising 271 places to rank 102 (Index of 5.72).

    The next five most improved sites are listed below:
    Rising 260, Suffolk
    Rising 242, South Somerset
    Rising 193, Newham
    Rising 177, Newcastle upon Tyne
    Rising 172, Ashford

    The reviewing and subsequent benchmarking of the sites was completed on 24th August, in all we carried out 317,135,715 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally States of Jersey was top, Clackmannanshire had the fastest response time with Pendle reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st East Devon
    2nd Broxtowe
    3rd Chichester
    4th Dover
    5th Derbyshire

    The full results and access to the Sitemorse INDEX, 2015 Q3/UK Local Gov. is available at: http://www.sitemorse.com/rt/1139.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Local Government" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/Swiss Banks : web benchmark : Notenstein Privatbank AG rises 118 - 21 Aug 2015

    Top site this quarter with an Index of 8.77 is Banque Cramer & Cie SA http://www.banquecramer.ch/

    Screenshot of Banque Cramer & Cie SA

    The next top five sites are listed below:
    2nd ZLB Zürcher Landbank
    3rd Bank J. Safra Sarasin Ltd
    4th LB (Swiss) Privatbank AG
    5th Maerki Baumann & Co AG
    6th Urner Kantonalbank

    The site that demonstrated the greatest improvement was Notenstein Privatbank AG rising 118 places to rank 15 (Index of 6.94).

    The next five most improved sites are listed below:
    Rising 70, BANCA CREDINVEST SA
    Rising 59, Bank Julius Bär & Co. AG
    Rising 55, Basellandschaftliche Kantonalbank
    Rising 41, Banca Intermobiliare di Investimenti
    Rising 41, Bankhaus Jungholz

    The reviewing and subsequent benchmarking of the sites was completed on 21st August, in all we carried out 64,430,587 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Banque Cramer & Cie SA was top, Coutts & Co. Limited had the fastest response time with Banque Cramer & Cie SA reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Gonet & Cie
    2nd E. Gutzwiller & Cie. Banquiers
    3rd Bank J. Safra Sarasin Ltd
    4th NPB Neue Privat Bank AG
    5th Banca del Sempione

    The full results and access to the Sitemorse INDEX, 2015 Q3/Swiss Banks is available at: http://www.sitemorse.com/rt/1147.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Swiss Banks" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/Global Life Sciences : web benchmark : Dr Reddy's rises 150 - 19 Aug 2015

    Top site this quarter with an Index of 7.84 is Anika Therapeutics http://www.anikatherapeutics.com/

    Screenshot of Anika Therapeutics

    The next top five sites are listed below:
    2nd Neurocrine Biosciences
    3rd Wockhardt
    4th Actelion
    5th Kyorin Holdings
    6th Taisho Pharmaceutical

    The site that demonstrated the greatest improvement was Dr Reddy's rising 150 places to rank 38 (Index of 4.97).

    The next five most improved sites are listed below:
    Rising 109, Actavis
    Rising 88, Bosnalijek
    Rising 60, Mylan
    Rising 60, Arena Pharmaceuticals
    Rising 60, Allergan

    The reviewing and subsequent benchmarking of the sites was completed on 19th August, in all we carried out 95,750,590 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Anika Therapeutics was top, Merz UK had the fastest response time with Kyorin Holdings reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Apotex
    2nd Maxygen
    3rd Nova Nordisk UK
    4th Orion Pharma
    5th Hikma Pharmaceuticals

    The full results and access to the Sitemorse INDEX, 2015 Q3/Global Life Sci. is available at: http://www.sitemorse.com/rt/1146.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Life Sciences" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/UK Universities and Higher Education : web benchmark : College of Haringey, Enfield and North East London rises 151 - 17 Aug 2015

    Top site this quarter with an Index of 7.56 is FutureLearn https://www.futurelearn.com/

    Screenshot of FutureLearn

    The next top five sites are listed below:
    2nd Chesterfield College
    3rd The University of Manchester
    4th City College Coventry
    5th Henley College Coventry
    6th LeSoCo College

    The site that demonstrated the greatest improvement was College of Haringey, Enfield and North East London rising 151 places to rank 93 (Index of 4.51).

    The next five most improved sites are listed below:
    Rising 151, College of Haringey, Enfield and North East London
    Rising 148, Duchy College
    Rising 142, The University of Reading
    Rising 119, Royal Welsh College of Music and Drama (Coleg Brenhinol Cerdd a Drama Cymru)
    Rising 118, Bishop Grosseteste University College Lincoln

    The reviewing and subsequent benchmarking of the sites was completed on 17th August, in all we carried out 249,392,923 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally FutureLearn was top, College of West Anglia had the fastest response time with University College Birmingham reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st The University of Manchester
    2nd University College Birmingham
    3rd Heriot-Watt University
    4th Grimsby Institute of Further and Higher Education
    5th Chesterfield College

    The full results and access to the Sitemorse INDEX, 2015 Q3/UK Uni & HE is available at: http://www.sitemorse.com/rt/1143.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Universities and Higher Education" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/UK Consumer Finance : web benchmark : Chelsea Building Society rises 101 - 14 Aug 2015

    Top site this quarter with an Index of 9.04 is BM Savings http://www.bmsavings.co.uk/

    Screenshot of BM Savings

    The next top five sites are listed below:
    2nd Intelligent Finance
    3rd John Charcol
    4th Julian Hodge Bank
    5th First Response Finance
    6th State Bank of India UK

    The site that demonstrated the greatest improvement was Chelsea Building Society rising 101 places to rank 20 (Index of 6.38).

    The next five most improved sites are listed below:
    Rising 94, Deutsche Bank UK
    Rising 53, Darlington Building Society
    Rising 47, Smile
    Rising 46, Bank of Tokyo Mitsubishi
    Rising 37, HSBC Bank

    The reviewing and subsequent benchmarking of the sites was completed on 14th August, in all we carried out 90,107,420 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally BM Savings was top, One Account had the fastest response time with Julian Hodge Bank reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Julian Hodge Bank
    2nd John Charcol
    3rd Intelligent Finance
    4th BM Savings
    5th DNB Norbank

    The full results and access to the Sitemorse INDEX, 2015 Q3/UK Consumer Finance is available at: http://www.sitemorse.com/rt/1149.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Consumer Finance" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/Global Top 250 Retailers : web benchmark : Groupe Galeries Lafayette SA rises 92 - 12 Aug 2015

    Top site this quarter with an Index of 8.14 is Systembolaget http://www.systembolaget.se/

    Screenshot of Systembolaget

    The next top five sites are listed below:
    2nd B&Q
    3rd Otto Group
    4th Esselunga S.p.A.
    5th Casino Guichard-Perrachon S.A.
    6th Tokyu Corporation

    The site that demonstrated the greatest improvement was Groupe Galeries Lafayette SA rising 92 places to rank 45 (Index of 3.87).

    The next five most improved sites are listed below:
    Rising 74, Bed Bath and Beyond
    Rising 62, Dick's Sporting Goods
    Rising 58, WinCo Foods
    Rising 57, Lotte Shopping
    Rising 54, Dillard's

    The reviewing and subsequent benchmarking of the sites was completed on 12th August, in all we carried out 391,049,659 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally H & M Hennes & Mauritz AB was top, The Game Group had the fastest response time with SuperValu reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Systembolaget
    2nd Defense Commissary Agency
    3rd Michaels Stores
    4th Inditex S.A
    5th Lotte Shopping

    The full results and access to the Sitemorse INDEX, 2015 Q3/Global 250 Retailers is available at: http://www.sitemorse.com/rt/1152.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Top 250 Retailers" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/UK Central Government : web benchmark : Design Council rises 87 - 10 Aug 2015

    Top site this quarter with an Index of 7.60 is GOV.UK https://www.gov.uk/

    Screenshot of GOV.UK

    The next top five sites are listed below:
    2nd The Pensions Regulator
    3rd Horserace Betting Levy Board
    4th Department of Justice NI
    5th Scottish National Party
    6th Construction Industry Training Board

    The site that demonstrated the greatest improvement was Design Council rising 87 places to rank 101 (Index of 4.15).

    The next five most improved sites are listed below:
    Rising 85, Victoria and Albert Museum
    Rising 64, Royal Botanic Gardens, Kew
    Rising 54, Trinity House Lighthouse Service
    Rising 46, Equality Commission for Northern Ireland
    Rising 44, Financial Ombudsman Service

    The reviewing and subsequent benchmarking of the sites was completed on 10th August, in all we carried out 160,525,924 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Security Service (MI5) was top, Government Art Collection had the fastest response time with The Pensions Advisory Service reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Office for Nuclear Regulation
    2nd Office of the First Minister and Deputy First Minister
    3rd Department for Employment and Learning
    4th Northern Ireland Policing Board
    5th Met Office

    The full results and access to the Sitemorse INDEX, 2015 Q3/UK Central Gov. is available at: http://www.sitemorse.com/rt/1141.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Central Government" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/AIM : web benchmark : Pinnacle Tech rises 751 - 07 Aug 2015

    Top site this quarter with an Index of 8.77 is African Potash http://www.africanpotash.com/

    Screenshot of African Potash

    The next top five sites are listed below:
    2nd Fulcrum Utility
    3rd Spitfire Oil
    4th M&C Saatchi
    5th Leed Resources
    6th Idox

    The site that demonstrated the greatest improvement was Pinnacle Tech rising 751 places to rank 267 (Index of 5.33).

    The next five most improved sites are listed below:
    Rising 653, Reach4Entertain
    Rising 560, Seaenergy
    Rising 519, Ecr Minerals
    Rising 478, M&C Saatchi
    Rising 437, Csf Group

    The reviewing and subsequent benchmarking of the sites was completed on 7th August, in all we carried out 284,462,815 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally African Potash was top, Pennant Int. had the fastest response time with Ceps reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st African Min.
    2nd Biofrontera
    3rd Tomco Energy
    4th Insetco
    5th Falanx

    The full results and access to the Sitemorse INDEX, 2015 Q3/aim is available at: http://www.sitemorse.com/rt/1145.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "AIM" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/UK Police Forces : web benchmark : Police Scotland rises 20 - 05 Aug 2015

    Top site this quarter with an Index of 8.16 is Civil Nuclear Constabulary http://www.cnc.police.uk/

    Screenshot of Civil Nuclear Constabulary

    The next top five sites are listed below:
    2nd Essex Police
    3rd City of London Police
    4th Lincolnshire Police
    5th Warwickshire Police Force
    6th Merseyside Police

    The site that demonstrated the greatest improvement was Police Scotland rising 20 places to rank 9 (Index of 5.60).

    The next five most improved sites are listed below:
    Rising 18, Humberside Police
    Rising 16, South Wales Police
    Rising 15, Hertfordshire Constabulary
    Rising 14, Cheshire Police
    Rising 13, Ask The Police

    The reviewing and subsequent benchmarking of the sites was completed on 5th August, in all we carried out 34,384,714 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Civil Nuclear Constabulary was top, Sussex Police had the fastest response time with Lincolnshire Police reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Thames Valley Police
    2nd Civil Nuclear Constabulary
    3rd Bedfordshire Police
    4th Essex Police
    5th Staffordshire Police

    The full results and access to the Sitemorse INDEX, 2015 Q3/UK Police is available at: http://www.sitemorse.com/rt/1142.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Police Forces" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q3/UK Retail 500 Websites : web benchmark : Slater Menswear rises 318 - 01 Aug 2015

    Top site this quarter with an Index of 8.64 is W Boyes & Co http://www.boyes.co.uk/

    Screenshot of W Boyes & Co

    The next top five sites are listed below:
    2nd Beds Direct
    3rd Racing Green
    4th Asprey
    5th Vivi
    6th Aquascutum

    The site that demonstrated the greatest improvement was Slater Menswear rising 318 places to rank 52 (Index of 4.84).

    The next five most improved sites are listed below:
    Rising 259, Firebox
    Rising 257, Nevada Bob (UK)
    Rising 218, Ryman
    Rising 197, Blacks Outdoor Division
    Rising 185, Oddbins

    The reviewing and subsequent benchmarking of the sites was completed on 1st August, in all we carried out 846,428,583 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally W Boyes & Co was top, The Entertainer had the fastest response time with Klondyke Garden Centres reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Zara UK
    2nd Tulchan Group (The)
    3rd Acotis
    4th JH Haskins & Sons
    5th The Works Holdings

    The full results and access to the Sitemorse INDEX, 2015 Q3/UK 500 Retail is available at: http://www.sitemorse.com/rt/1135.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Retail 500 Websites" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • CGI beats Capita to Edinburgh deal (extract) - 30 Jul 2015

    Georgina O'Toole, TechMarketView LLP, 29 July 2015

    The CGI team will be getting ready to celebrate next Monday. The City of Edinburgh Council is set to approve CGI as its preferred bidder for a new transformational ICT contract worth £186m over seven years. According to the Council, an additional £46m of services will be delivered “at no extra cost”. The Council expects to save a minimum of £45m over the contract term. This will contribute to its targeted £107m reduction in costs over the next five years. The contract forms part of the next phase of the Council’s ICT & Digital (ICT&D) Transformation Programme, which is focused on channel shift or in the words of the council “digital by desire”. There is potential for the contract to be used by over 50 other public sector organisations.

    Agilisys logoBT has been Edinburgh’s main IT services partner, under a £150m Smart City Partnership, since 2001. Having been extended, the deal is due to expire at the end of March 2016. Early in the competition for the replacement contract, BT was one of eight companies shortlisted. The others were CGI, Agilisys, Atos, Capita, HP, Lockheed Martin, and Serco.

    The contract will have been hard fought; there are very few substantial contracts up for grabs in local government currently. We understand that Agilisys withdrew from the competition early on and subsequently decided to partner CGI. CGI, with Agilisys, was up against Capita at the final hurdle. Partners will be important on the deal; CGI has committed to 25% of the contract value going to SMEs, supporting the local economy. Moreover, it will create 221 new jobs and 60 modern apprenticeships in the city. The contract will be a big boost to CGI’s business in local government; it currently has a tiny revenue footprint. From that perspective, the partnership with Agilisys made perfect sense, allowing CGI to combine Agilisys’ significant local government and channel shift experience with its major ICT transformation programme experience. We’re sure we will hear more detail after Monday.

    Full Article is at http://www.techmarketview.com/ukhotviews/archive/2015/07/29/cgi-beats-capita-to-edinburgh-deal

  • Splicing digital into Bayer’s DNA: an interview - 27 Jul 2015

    Worthwhile read from Computing / Bayer's CDO - Jessica Federer.

    Digital has to really been seen as one of the key capabilities of and within every organization, not something that is 'out there' as something we do....


    [exact]

    digital governance - improving online operations

    The concept of "going digital" probably seems simple to any organisation founded in the age of the internet.

    From day one, you have the most up-to-date technology available at your fingertips and, in all likelihood, you've built the company's infrastructure using outsourced storage (and possibly also compute and platform) services from the likes of Amazon, Google or Microsoft.

    Your chosen staff will have been brought in because they're good at getting the most from the latest digital developments and are flexible enough to innovate and adapt to transformation.

    Full Article
    http://www.computing.co.uk/ctg/interview/2418752/splicing-digital-into-bayer-s-dna-an-interview-with-cdo-jessica-federer

  • Digital Governance, isn't it time it reached the boardroom? - 15 Jul 2015

    Millions of pounds continue to be spent by organisations on their websites but the reality is that much of it is wasted as basic failings behind the scenes in terms of quality and compliance are hampering performance and alienating customers - Digital Governance, is it time it reached the boardroom?

    The problem is that senior executives have to date largely relied on web providers to deliver their online presence while relying on the same suppliers to monitor and measure their own performance. Herein lays the rub.

    Not only is it riddled with conflict, but evidence points to the fact that if could be in someone else’s best interest to keep executives in the dark about website failings.

    Boards in all sectors of the economy need to ask the relevant questions of their internal and external web providers to ensure they are not exposed to problems. Simply being told that everything is okay isn’t sufficient.

    There needs to be a clear independent demonstration that 'Digital Governance' standards are being continually assessed and met, risks are being considered and the brand is protected – without any of the fluff or technical jargon only they understand.

    Everyone who uses the internet will have been frustrated by website failings but in many cases senior executives are continually told by their web suppliers that these problems are ‘not on our site’. Since Sitemorse continues to find numerous issues on most sites then so will any other visitor.

    The upside is that such issues are easy to address. Research from Sitemorse of the Top UK Public 100 companies found the key reason for website failures was simply a result of pages not being tested properly. Sixty two per cent of companies stated this as the key reason followed by 26% suggesting it was down to third-party failings and 12% stating it was unavoidable internal failures.

    However, the typical senior executive is not keen to engage in Digital Governance discussions, about problems related to the internet and technology, has led to them being exposed to receiving poor service from their providers. When executives do ask questions internally there is often a lack of clarity about who is responsible for the organisation’s web activities – whether it is internal individuals or the external agency that built the site.

    The reality is that Sitemorse has run many website testing surveys on the UK and global retail sectors, the FTSE 100 and FTSE 250 indices, and UK and US government sites over a period of 10 years and has continued to find the most basic errors occurring on the majority of these websites. The myriad of problems encountered include the likes of draft versions of annual reports being accidentally posted online, investor relations email contacts not working, presentations missing, and claims about compliance that are simply wrong.

    Unfortunately this scenario is not unusual and there are many hundreds of other companies in the same position. Whereas a few websites operate without any function, performance and compliance problems and are well managed, at the other end of the scale there are many other examples where the scale of the problems need addressing.

    Senior management teams are being let down badly from the insufficient levels of transparency between their companies and their web providers. The real issue is that the job of measuring and monitoring websites’ is given directly to the suppliers themselves so they are effectively judging and critiquing their own work. This is clearly a conflict of interest - is this where indepedant assessment and reporting on Digital Governance becomes a clear need?

    While it is not recommended that the chief executive should check every web page, there has to be compliance undertaken that is independent and which continually validates and monitors websites to a sufficiently robust standard that it can stand up to an aggressive defence from the Digital providers and their attempts to sometimes mystify executives with complex jargon / technical details.

    Organisations have KPIs for most aspects of their businesses that enable management to make accurate assessments but there are no such standards in place for measuring the basic operation of the websites in most corporations.

    This has to change because it is simply unacceptable for businesses to continue to rely or entrust such an increasingly valuable medium as the internet to an external supplier because inevitably it may not be in the interests of this third-party to be as thorough as they should be. And it is inevitably the retailer and their customers that suffer most from this unfortunate scenario.

  • What is 'Digital governance'? - 07 Jul 2015

    Digital governance is a framework for establishing understanding, accountability, roles, and decision-making authority for an organization's digital presence. This covers its websites, mobile sites, social channels, and any other Internet and Web-enabled products and services (your digital landscape).

    Digital governance should also include electronic publications (the PDFs / PPT etc hosted on yours and other sites) and also include within the framework and ultimately and publishing standards and governance methodology are the emails (marketing prominently).

    When considering the breadth of 'Digital governance' its important to consider everything, anything and anywhere - managing content across the entire digital landscape, from the sites / pages you own, through to those commissioned by you, or managed on your behalf - along with any elements used across partners, agents and resellers.

    Finally as part of Digital governance the importance of continually monitoring competitors should not be overlooked - what elements of your brand, trade marks and or IP are being used, perhaps hidden to improve search rankings or is there content which could be considered as passing off or even deflationary?


    About Sitemorse(r)
    Sitemorse offers a range of services to fulfil growing Digital governance requirements - from an initial discovery of what makes up your web presence, ongoing audits, publishing integration and continuous content assessment. Our prioritisation intelligence considers consumption and content value versus the likely impact of issues, protecting your investment and ensuring you remain agile.

    We are focused on helping you to consistently offer the best possible Customer Experience – continually optimised, delivered on Brand and within required regulations, guidelines and standards.


    Digital governance

    Links
    http://www.retailinsider.com/2015/06/digital-wildfire-takes-hold.html
    http://www.siteworx.com/news/whitepapers/digital-governance-critical-to-success/
    http://www.ey.com/GL/en/Services/Advisory/EY-why-digital-governance-matters
    http://www.slideshare.net/AcquiaInc/how-to-improve-your-digital-governance
    http://www.sitemorse.com/news/2015/6/30/digital-wildfire-takes-hold-retail-insider/

  • Top 250 Global Retail Websites Ranking - Q2 2015 - 01 Jul 2015

    Italian retailers among best performing global retail websites in Q2

    INDEX available at https://www.worldretailcongress.com/

    Two Italian retailers feature among the top 20 world's best performing retail websites for the first time as they score highly in the table of the Top 250 global sites reviewed exclusively for the World Retail Congress by Sitemorse in Q2 2015.

    Esselunga moves up 40 places into fifth spot with a score of 5.86 out of 10 and Gruppo Pam is a new entry, entering the table in a very creditable 11th place with a score of 5.29. This is an impressive performance for the country, whose retailers have not been positioned in the upper echelon before.

    Digital Governance in Retail

    They join many other new names in the top 20 including the new leader Sweden-based drinks retailer Systembolaget that scored an impressive 7.96 to move it up 96 places. It scored well ahead of second-placed retailer UKbased B&Q, with its 7.02 – which pushed it 48 places up the table compared with its place in Q1.

    Third-placed Otto Group holds its position although its score of 6.54 is an improvement on the 5.82 achieved in Q1. All the top three retailers scored higher than the leader in Q1, Grupo Jeronimo Martins, whose 6.28 was good enough to top the table. It drops 11 places to 12th spot this quarter.

    The scores for the Top 250 table are created by Sitemorse (www.sitemorse.com) using its automated software that reads and reviews the first 125 pages of each retailer’s site and places them in a ranked table based on user experience (UX), governance, risk and compliance (GRC), and search capability (SEO) - the key for Digital Governance

    Another newcomer in the top 20 is Canadian retailer Jim Pattison Group that was one of the highest climbers in Q2 with a move up 104 places to 17th spot. It was beaten only by Finiper (another Italian retailer doing well) that advanced 127 places to 35th spot. Another major mover KF Gruppen moved up 102 places into 30th spot.

    While Italy had an impressive quarter there was less success for German retailers as the top 20 contained only three merchants from the country compared with four in Q2 and five in previous quarters. It’s a similar story with the US, with only four placed in the top 20 this time whereas it had as many as seven listed in Q3 2014.

    Japan has four merchants in the top 20 versus three in Q1 but where it falls down is in the increasing number of its retailers finding themselves in the bottom 10 names on the list. There are six Japan-based companies now in this grouping compared with three in Q1. The two newcomers to this group of the weakest performers are Takashimaya Company, which slipped six places to 211th spot, and Isetan that fell 68 places to languish in 212th spot.

    It is not amongst the biggest fallers this month as a batch of retailers declined by much further including some big US names such as Bed Bath and Beyond, which fell 99 places, The Gap is down 86 places and Abercrombie & Fitch down 85. Time to consider reviewing publishing process and whats slipping through the 'Digital Governance' net?

    Although Sitemorse tested the top 250 global retailers, the final table contains only 218 names because companies were excluded from the process if they used assistive technology such as JavaScript, which breaks the general “rules of accessibility” of internet sites, according to Sitemorse.

  • Digital Wildfire takes hold (Retail Insider) - 30 Jun 2015

    Over the years the extent of the digital landscape of retailers has grown like ‘digital wildfire’ and can to some extent be viewed as a real threat to their future capabilities. For retail this presents an emerging and what is becoming a significant problem.

    Digital_Governance_and_digital_wildfire

    Retailers must have an understanding of what exactly constitutes their entire digital landscape, this being far more than a list of domains or the approved social pages, - without clarity of 'what is online' Digital Governance and efficient management isn't a relativity.

    Most companies have a difficulty knowing what they have out there in terms of their digital assets. The case of HMV losing control of its social media channels to some disgruntled employees when it made redundancies has been well documented – page wasn’t known about and the basic rules were not applied.

    And there was the recent case of a QR code being used by Heinz on its ketchup bottles that led customers to a porn site. The registration of the URL had lapsed and reassigned to the adult content site and Heinz had not kept a record of this online asset.

    The reality for most retailers is that they have had over 10 years of various people coming in and out of their e-commerce and IT departments that have all undertaken a variety of projects for an array of different people. Contractors, changing agencies, organisations the retailer has bought, and cloud service providers all muddy the water and make visibility of digital assets all the more tougher for retailers to get a firm and clear handle on.

    The result is that they have ended up with a ‘digital bucket’ that holds various websites, analytics providers’ solutions, and content management systems etcetera. There is no over-arching view of this spaghetti-load of assets - you could be paying for services no longer needed, opening yourself to additional risk and reducing competitive advantage - Digital Governance doesn't have to remove agility, it can improve digital efficiency.

    According to Sitemorse, research has found that retailers have no knowledge of an astonishing 41% of their digital properties – this is a serious worry. The company has also found that when it undertakes landscape mapping for retailers it identifies things like social media pages, mobile apps, web domains, and online promotional offers that the business knows absolutely nothing about.

    Even in regulated industries firms do not have a full inventory of what they operate so it is not surprising that in the world of retail there is even more of a problem that pervades the sector.

    Until retailers accept there is an issue of digital wildfire then it is not going to be extinguished anytime soon. The problem is only going to get worse - understanding what's online, where it is and who owns it should be considered the first stage of effective Digital Governance.

    Glynn Davis, editor, Retail Insider

  • 2015 Q2/Global Top 250 Retailers : web benchmark : Finiper s.p.a rises 127 - 29 Jun 2015

    Top site this quarter with an Index of 7.96 is Systembolaget http://www.systembolaget.se/

    Screenshot of Systembolaget

    The next top five sites are listed below:
    2nd B&Q
    3rd Otto Group
    4th Metro Group DE
    5th Esselunga S.p.A.
    6th Edion Corporation

    The site that demonstrated the greatest improvement was Finiper s.p.a rising 127 places to rank 35 (Index of 4.25).

    The next five most improved sites are listed below:
    Rising 104, Jim Pattison Group
    Rising 102, KF Gruppen
    Rising 96, Systembolaget
    Rising 93, Big Lots
    Rising 86, Harris Teeter

    The reviewing and subsequent benchmarking of the sites was completed on 29th June, in all we carried out 382,733,455 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally B&Q was top, The Game Group had the fastest response time with SuperValu reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Systembolaget
    2nd Lotte Shopping
    3rd Michaels Stores
    4th Inditex S.A
    5th Defense Commissary Agency

    The full results and access to the Sitemorse INDEX, 2015 Q2/Global 250 Retailers is available at: http://www.sitemorse.com/rt/1124.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Top 250 Retailers" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • Clothing and accessories websites enjoyed improved performances in Q2 '15 - UK Retail INDEX - 29 Jun 2015

    The top 20 best performing retail websites in Q2 included seven from the clothing and accessories category compared with five in Q1, according to the latest review of the UK's top 500 retail websites by Digital Governance specialist Sitemorse. By Glynn Davis

    Not only was the combined category strongly represented in terms of the number of retailers in the top 20, but six of these seven had moved up in the table this quarter, which maybe suggests an increased focus on online by the fashion sector.

    Certainly there has been plenty of activity in the category recently with Yoox and Net-A-Porter agreeing to merge and Farfetch completing a fundraising round to grow its global operation.

    The assessment and review of the 500 sites is undertaken by Sitemorse using automated Digital Governance software that, page-by-page reads the first 125 pages of each retailer’s sites to generate a ranked table based on checks to Quality, User Experience, Accessibility, Performance and SEO capability of each of the websites.

    Aquascutum delivered the greatest improvement this quarter as it moved up 128 places into 11th spot, with a score of 6.66 compared with 4.02 in Q1. It was followed by Courtesy Shoes that climbed 45 places to ninth spot, Racing Green up 14 places to fifth spot, and Miu Miu that ascended nine places to 15th spot. The other clothing and accessories retailers in the upper grouping were Jane Shelton in eighth spot and Diesel (London) in 16th spot.

    The combined category had a number of big jumpers this quarter alongside Aquascutum as Samuel Windsor moved up 158 places into 37th spot, Hawes & Curtis, was up 147 places to 42nd spot, and Thomas Pink, up 101 places to 124th spot.

    On a less positive note there were also some serious fallers in Q2, with MyVintage dropping a massive 393 places to hit bottom spot in the table, Officers Club fell 194 places to 384th spot, slater Menswear slid 313 places to 370th spot, and Shoes.co.uk drifted 160 places to 125th spot.

    The final ranked table for Q2 includes only 428 retailers because merchants were excluded for example; if they used assistive technology such as JavaScript, which breaks the general “rules of accessibility” of internet sites, according to Sitemorse. This represents an improvement on Q1 when a lesser 424 were included.

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