Latest News

Over the years we have expanded the range of tests Sitemorse offers, highlighted important news and ranked top websites according to their Sitemorse result.

  • Client Request-Navigation in view, directly access accessibility, priorities etc - 21 Jan 2015

    Following client feedback, a subtle update has been added to further improve navigation making it easier than ever to find your way around every section.

    Now when scrolling through a report, the navigation menu is visible at all times, you can quickly move from section to section as the navigation menu now anchored to the top of the screen.

    Sticky navigation

  • 2015 Q1/UK Police Forces : web benchmark : Nottinghamshire Police rises 33 - 16 Jan 2015

    Top site this quarter with an Index of 7.26 is Civil Nuclear Constabulary http://www.cnc.police.uk/

    Screenshot of Civil Nuclear Constabulary

    The next top five sites are listed below:
    2nd Cleveland Police
    3rd Merseyside Police
    4th Essex Police
    5th City of London Police
    6th Surrey Police

    The site that demonstrated the greatest improvement was Nottinghamshire Police rising 33 places to rank 7 (Index of 5.69).

    The next five most improved sites are listed below:
    Rising 23, Merseyside Police
    Rising 19, Devon & Cornwall Constabulary
    Rising 16, Surrey Police
    Rising 14, Cleveland Police
    Rising 11, Derbyshire Constabulary

    The reviewing and subsequent benchmarking of the sites was completed on 16th January, in all we carried out 35,472,203 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Civil Nuclear Constabulary was top, Cleveland Police had the fastest response time with City of London Police reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Thames Valley Police
    2nd Civil Nuclear Constabulary
    3rd Bedfordshire Police
    4th Staffordshire Police
    5th National Crime Agency

    The full results and access to the Sitemorse INDEX, 2015 Q1/UK Police is available at: http://www.sitemorse.com/rt/1093.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Police Forces" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2015 Q1/UK Universities and Higher Education : web benchmark : Anglia Ruskin University rises 305 - 14 Jan 2015

    Top site this quarter with an Index of 7.94 is Chesterfield College http://www.chesterfield.ac.uk/

    Screenshot of Chesterfield College

    The next top five sites are listed below:
    2nd Anglia Ruskin University
    3rd Warwickshire College
    4th Henley College Coventry
    5th FutureLearn
    6th The University of Manchester

    The site that demonstrated the greatest improvement was Anglia Ruskin University rising 305 places to rank 2 (Index of 7.56).

    The next five most improved sites are listed below:
    Rising 249, Imperial College London
    Rising 244, Lakes College - West Cumbria
    Rising 208, Coventry University
    Rising 205, Accrington & Rossendale College
    Rising 180, NESCOT, Surrey

    The reviewing and subsequent benchmarking of the sites was completed on 14th January, in all we carried out 241,607,782 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Bridgwater College was top, St Mary's University College, Twickenham had the fastest response time with University College Birmingham reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st The University of Manchester
    2nd University College Birmingham
    3rd Grimsby Institute of Further and Higher Education
    4th East Riding College
    5th London Business School

    The full results and access to the Sitemorse INDEX, 2015 Q1/UK Uni & HE is available at: http://www.sitemorse.com/rt/1094.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Universities and Higher Education" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • AMAZE, Editorial Article: 2015: The Future Becomes Reality - 14 Jan 2015

    The feature by AMAZE see's covers the importance of Digital Governance comes of age.


    Rick Curtis, Chief Strategy Officer at Amaze, says 2015 is the year the future becomes reality. Amaze map out six trends that’ll reach critical mass this year. But the internet of things isn’t one of them.

    Rick Curtis, Chief Strategy Officer at Amaze

    Big data will arrive – finally!
    We have, up until now, claimed to be in the early stages of a big data 'revolution'. However, while brands might make this claim, any examples we have seen of ‘big data’ have been more akin to an intelligent use of data – but this is all set to change in 2015. Smart businesses are finally gearing up for the use of big data, by identifying the data that really matters, the insight it can bring and then putting in place the technology and processes to mine the data in an effective way.

    Virtual reality (VR) will be everywhere
    Oculus Rift has made a lot of headlines recently, having been used by a number of early adopter brands to showcase new products. In 2015, however, expect to see more brands adopting this new and exciting technology. Brands that succeed will be those that use the technology to give consumers a truly immersive experience and this will only be achieved if they really understand all of the possibilities, challenges and limitations associated with VR.

    Smart objects move out of magazines and into the home
    The forthcoming launch of the Apple Watch has marked the start of something big for this year. Smart objects in 2015 will no longer just be preserved for the health and fitness market, but become more commonplace in day-to-day life. Their intuitive nature and ability to access lots of information means that smart objects will offer brands the valuable insight they want and also the ability to make consumers’ lives easier.

    Move over content, it’s all about the context
    If content is king, then it’s about to be usurped. As far as smart devices go, 2015 will be all about the context. It is fairly well accepted now (and indeed expected) that smart devices are clever enough to deliver relevant content for a user – the next step will be for these devices to provide the appropriate content in the right context. This will mean creating a personalised ecosystem around an individual, regardless of location, using a network of devices that will determine their roles dependent on location, time of day and relationship with other devices.

    Digital governance takes centre stage
    'Digital governance' is a term that has been thrown around for a number of years, especially as more organisations grow their online capabilities. The importance of understanding digital governance – i.e. how to implement it successfully and how to make its reports actionable – will become a hot topic in 2015. As organisations start to pay more attention to ensuring that errors across their online landscape are not affecting the return on the investment, digital governance will need to become a key part in their digital strategy.

    Same day delivery as standard
    2015 will be the year of same day delivery, as part of a wider emphasis on good old customer service. Not only this, but delivery will focus more on finding the individual wherever they may be, even when out at a restaurant. Eventually, this will become more bespoke and some premium services will even choose items for individuals based on prior knowledge of their tastes, without even the need to order, so that customers can review and keep goods if they are required or suitable.

    Commenting on these predictions, Rick Curtis, Chief Strategy Officer at Amaze, says: “As we look ahead to 2015, what these predictions really highlight is how a number of previously predicted trends are now coming to fruition in terms of brand adoption and consumer penetration.

    "One major concept we don’t anticipate reaching critical mass just yet however, is the internet of things (IoT). There is no doubt that the idea behind the IoT is a great one but there is just one small problem; the infrastructure to support it is nowhere near ready and will not be for a very long time. There has been so much discussion about how the IoT is the future and that it will revolutionise how we work, play and interact, but much of this is purely theoretical thinking at the moment. What is likely, however, is the further emergence of city hubs like the Connected Cities initiative, within the city as much as between cities.”


    At http://www.figarodigital.co.uk/SocialMedia/70/f0ea9ad8-d431-42b1-b430-d5a0b709fdd9/2015__The_Future_Becomes_Reality.aspx

  • Understanding and managing the commercial landscape - digital accountability - 13 Jan 2015

    Photograph of Andrew McClelland

    Author: Andrew McClelland, Mirador Digital: www.miradordigital.co.uk

    Insight provided by Sitemorse: www.sitemorse.com

    The benefits of the digital economy to business needs little introduction. Whether selling to other businesses, consumers or the public sector, digital channels open up massive opportunities for marketing, communications and commerce. Readers will also be aware of the calls from certain quarters for the openness, arguably its biggest benefit, to be protected. These calls vary from how data traffic is handled by network providers through to the more extreme “everything on the internet must be free”

    Business however operates in an environment whereby intellectual property has a value. Investors need a return and probably more importantly, confidence in a stable future where their investment is secure and growing. Uncertainty dents confidence, which in its self, can be enough for a company to fail as investors seek to withdraw and customers flee to apparently more stable suppliers.

    Herein lies one of the many challenges of having a digital presence. Digital has seen the pace of change increase massively over a very short period of time. The last 15 years has seen e-Commerce go from a dream or pursuit, for the techy types, through to a multi-billion $ global marketplace. The players of today were unheard of 10 years ago and they are buying-up or surpassing the big brands of the past. Long established brands are making their first tentative steps into the digital space, either as a defensive move or more positively seeing the opportunities for marketing and trade.

    This digital frontier has seen champions within brands testing the waters, creating a digital presence and in many cases making a success of it. For some organisations it has been about marketing activity; promoting the latest product; generating online collateral for a field-based sales force to use or as a training resource for staff and trusted third parties. Other brands have seized on the commercial opportunities, selling direct to wholesale partners or consumers. Until recently, the wider organisation would have either been unaware or at best, seen this activity as something to put the graduate in-take to work on. Digital? yep, ticked that box!

    Even for mainstream retailers, online has only really grabbed the boards’ attention in the last 3 or 4 years. Up until then it was seen as an annoying distraction; then customer demand increased and it started to make a sizeable contribution to the bottom line.

    Digital enables and encourages entrepreneurial spirit, something that big brands aspire too and perhaps even encourage but their very nature makes this difficult or indeed, dangerous to achieve.

    Back in the 1990’s it was not uncommon for a business unit head to buy a bunch of website addresses on a personal card and expense the cost. Indeed, in the early days where there was a lack of understanding, agencies would make the purchase on behalf of their clients. URL’s were bought for the brand, the brands products, a companies HR resource or indeed, for every element of the business that wanted/needed a website.

    Even today, the proliferation of webpages on a website continues unabated. For retailers, product changes will generate new content, marketers create pages that are campaign specific, and product mangers create an online resource to educate sales teams or customers. Campaigns come to an end, products change, new leaders join the business with new ideas and people leave, taking the corporate memory with them.

    More importantly now however is understanding what is meant by ‘digital’. It is no-longer about websites. Mobile websites, as opposed to the main website being accessed by a mobile device, a plethora of social media pages and communications channels such as email, all represent a digital presence out in the ‘wild’.

    Whilst low barriers to entry are one of the web’s biggest benefits, for a business and indeed those charged with managing civil society, it also represents its biggest challenge. Society expects those charged with governing to protect their interests and in the digital context, this is expected to compliment the ‘free’ ethos of the web.

    Following a very slow start, Governments are starting to wake-up to the challenges and dangers of the digital space. Out-of-date regulations are being updated to include the digital phenomenon and there are initiatives at national, European and International levels to harmonise these rules so as to make international trade both attractive to consumers and safe for business.

    In many walks of life there are already reams of regulation designed to protect consumers and provide organisations with a framework in which to conduct their business. These include data protection, financial services, and consumer protection, regulations around pharmaceutical production and distribution and protecting a company’s intellectual property.

    We have already outlined the extent to which a business might be exposed to the digital world and as the channel and an organisations understanding of the channel becomes more mature, executive thoughts should be turning towards a risk and compliance assessment of the digital estate. For example, in the pharmaceutical world when a product recall is issued alerts will be sent through wholesale and retail channels to withdraw the product from public consumption. The withdrawal may be due to new information about side-effects, new dosage levels or indeed, a production issue. Fines for non-compliance can be extensive, brand damage difficult to measure but certainly an issue and of course there is the cost implication of carrying out the withdrawal. In the digital world though, can the manufacturer be sure that everyone has got the message and that all relevant details have been updated or removed? Digital certainly offers the opportunity for rapid mass communication but has the product been removed from every webpage of every wholesaler/retailer? Has every affiliate been notified and removed references to the product? Have official online health forums been updated? This might offer an extreme example but if we then add in the global context, the degrees of complexity increase massively.

    An image of a world map with many countries marked as 'unknown asset discovered'. A separate pie chart indicates 41% of countries contain an 'unknown asset'

    Figure 1: What’s REALLY out there? Across social, web and mobile – what digital assets do you have? Source: Sitemorse Venobia

    There are some fairly straightforward steps for a board to undertake, although achieving the results required can be far from easy.

    Firstly, identify what digital assets a business may have. This is not a job for IT alone. Every department and many partners will have created a digital presence for one reason or another. Part of this process should be about identifying the ownership of these assets. Were they created by a long-departed employee or an agency, who still own the IP of the asset? Expect to find hitherto unknown digital assets. Tools such as Sitemorse can automate much of this ‘stock take’ whilst also helping with the ongoing management of the digital estate.

    Secondly, valuing these assets. Are they still relevant, does the cost of managing outweigh their usefulness, is their presence a defensive position against a competitor? Are these assets still owned by the business or were they sold as part of Merger & Acquisition activity? This step isn’t about ‘cleaning house’ but rather an opportunity to assess and understand the value of these assets to the business

    Benchmarking the status quo is the next step. This is about understanding what the current situation looks like and carrying out a risk assessment where necessary; does the website refer to a discontinued product or worse, one that was withdrawn for safety reasons? This is also the opportunity to determine current procurement, commissioning and legal/compliance oversight procedures so as to understand their suitability for the future.

    A diagram of the complex relationships involved in managing digital assets

    Figure 2: Managing Digital assets on an ongoing basis. Source: Sitemorse

    Finally, developing an action plan that determines the fate of the digital assets discovered and clarifying procedures for future digital development.

    This is not the time to lock everything down tight whereby the benefits of digital are lost. Rather, it is the time to establish clear procurement processes, clear out redundant web estates, introduce control and management processes and ensure that there are clear lines of accountability and ownership for all digital copy being produced.

    Ongoing digital development should be about ensuring compliance with applicable regulations, creating a digital estate that is usable by the end user and includes the functionality that enable it to provide value to the end-user. Perhaps by selling more ‘stuff’ to more people, communicating better to a bigger market or even facilitating compliance through education.

    Part of the process is to draw a line in the sand and establish a picture of what the assets look like now. The other part is to ensure that new content is created in such a way that compliance is part of the commissioning process so that future developments are recorded and managed properly.

    Do not over-control digital development but rather seek to introduce systems that enable you to make the most of it. Be nimble, be entrepreneurial but all the while balancing risk with benefit.

    About the Author: Andrew has been involved in the digital industry for over 11 years, providing businesses with insight, strategic guidance and senior level management expertise. Authoring a number of reports and articles every year, Andrew comments on key developments and areas of interest for the digital professional.

    About Sitemorse: Sitemorse's scalable automation replaces the time consuming and impractical manual task of page by page reviewing for the digital landscape (yours or others, web, social and mobile) continually reading and looking for brand infringement, areas to further optimise search and customer experience, or compliance risk.

    13 years ago we launched the 1st integrated web testing service (now our entry level) our recent launch of the 3rd Generation delivers Global Digital Landscape Mapping and Proactive Governance leading the field in our support for agile publishing. With its ability to continually review and match consumed content with intelligent prioritisation, mapped against asset value and direct alerting to content owner provides a unique PaaS (Platform as a Service).

    Sitemorse INDEX offers the industry benchmarking for measuring digital capability, all our services deliver independent KPI’s this brings accountability across the Digital Landscape and new levels of controls and confidence - maximising online investment, protecting brand and minimising compliance risk.

  • 2014 Q4/Global Top 250 Retailers : web benchmark : B&Q rises 190 - 29 Dec 2014

    Top site this quarter with an Index of 7.08 is NorgesGruppen http://www.spar.no/

    Screenshot of NorgesGruppen

    The next top five sites are listed below:
    2nd B&Q
    3rd Edion Corporation
    4th Spar Group
    5th Casey's General Stores
    6th ICA AB

    The site that demonstrated the greatest improvement was B&Q rising 190 places to rank 2 (Index of 6.12).

    The next five most improved sites are listed below:
    Rising 100, Best Buy
    Rising 97, Burlington Coat Factory Investments Holdings
    Rising 84, Ruddick Corporation
    Rising 77, BIM (Birlesik Magazalar A.S.)
    Rising 71, Koninklijke Ahold N.V

    The reviewing and subsequent benchmarking of the sites was completed on 29th December, in all we carried out 389,816,089 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally H & M Hennes & Mauritz AB was top, Next had the fastest response time with SuperValu reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Lotte Shopping
    2nd Inditex S.A
    3rd Defense Commissary Agency
    4th Groupe Auchan SA
    5th Bauhaus

    The full results and access to the Sitemorse INDEX, 2014 Q4/Global 250 Retailers is available at: http://www.sitemorse.com/rt/1087.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Top 250 Retailers" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK Local Government : web benchmark : Nottingham rises 285 - 23 Dec 2014

    Top site this quarter with an Index of 9.24 is Slough http://www.slough.gov.uk/

    Screenshot of Slough

    The next top five sites are listed below:
    2nd Vale of Glamorgan
    3rd Scottish Borders
    4th Knowsley
    5th Salford
    6th Lewes

    The site that demonstrated the greatest improvement was Nottingham rising 285 places to rank 58 (Index of 6.28).

    The next five most improved sites are listed below:
    Rising 263, Worcestershire
    Rising 255, St Edmundsbury
    Rising 233, Greenwich
    Rising 232, Chichester
    Rising 221, South Gloucestershire

    The reviewing and subsequent benchmarking of the sites was completed on 23rd December, in all we carried out 327,286,999 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Slough was top, Slough had the fastest response time with Rhondda Cynon Taff reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Swale
    2nd Bournemouth
    3rd Basildon
    4th Woking
    5th Chichester

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Local Gov. is available at: http://www.sitemorse.com/rt/1091.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Local Government" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK Central Government : web benchmark : Business Gateway rises 174 - 22 Dec 2014

    Top site this quarter with an Index of 7.98 is The Pensions Regulator http://www.thepensionsregulator.gov.uk/

    Screenshot of The Pensions Regulator

    The next top five sites are listed below:
    2nd Met Office
    3rd Coal Authority
    4th Charity Commission for England and Wales
    5th Government Legal Service
    6th Central Arbitration Committee

    The site that demonstrated the greatest improvement was Business Gateway rising 174 places to rank 30 (Index of 5.69).

    The next five most improved sites are listed below:
    Rising 174, Business Gateway
    Rising 162, Technology Strategy Board
    Rising 162, Ofqual
    Rising 125, Homes & Communities Agency
    Rising 114, Charity Commission for England and Wales

    The reviewing and subsequent benchmarking of the sites was completed on 22nd December, in all we carried out 183,795,989 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Central Arbitration Committee was top, Civil Aviation Authority had the fastest response time with House of Lords Appointments Commission reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st HM Revenue and Customs (HMRC)
    2nd Veterinary Medicines Directorate
    3rd Technology Strategy Board
    4th Natural England
    5th Homes & Communities Agency

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Central Gov. is available at: http://www.sitemorse.com/rt/1088.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Central Government" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/Global Life Sciences : web benchmark : Bial Portela rises 117 - 19 Dec 2014

    Top site this quarter with an Index of 7.94 is Biogen Idec http://www.biogenidec.com/

    Screenshot of Biogen Idec

    The next top five sites are listed below:
    2nd Kyowa Hakko Kirin UK
    3rd Actelion UK
    4th Cytogen
    5th Otsuka Pharmaceuticals Europe
    6th Debiopharm

    The site that demonstrated the greatest improvement was Bial Portela rising 117 places to rank 80 (Index of 4.46).

    The next five most improved sites are listed below:
    Rising 92, Sawai Pharmaceutical
    Rising 82, Emergent BioSolutions
    Rising 72, CinnaGen
    Rising 66, Daiichi-Sankyo
    Rising 60, Cubist Pharmaceuticals

    The reviewing and subsequent benchmarking of the sites was completed on 19th December, in all we carried out 93,679,287 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Biogen Idec was top, Merz UK had the fastest response time with Kyorin Holdings reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Apotex
    2nd Otsuka Pharmaceuticals Europe
    3rd Maxygen
    4th Pharmacosmos
    5th Orion Pharma

    The full results and access to the Sitemorse INDEX, 2014 Q4/Global Life Sci. is available at: http://www.sitemorse.com/rt/1086.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Life Sciences" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK London-listed PLCs : web benchmark : NMC Health PLC rises 436 - 12 Dec 2014

    Top site this quarter with an Index of 9.24 is Marstons PLC http://www.marstons.co.uk/

    Screenshot of Marstons PLC

    The next top five sites are listed below:
    2nd St. Modwen Properties PLC
    3rd Carpetright PLC
    4th Personal Assets Trust PLC
    5th Pace PLC
    6th WH Smith PLC

    The site that demonstrated the greatest improvement was NMC Health PLC rising 436 places to rank 61 (Index of 5.93).

    The next five most improved sites are listed below:
    Rising 351, Photo-Me International PLC
    Rising 319, Ashley (Laura) Hldgs PLC
    Rising 306, Cranswick PLC
    Rising 304, Barratt Developments PLC
    Rising 230, Elementis

    The reviewing and subsequent benchmarking of the sites was completed on 12th December, in all we carried out 332,791,407 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally St. Modwen Properties PLC was top, Admiral Group PLC had the fastest response time with Marstons PLC reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Wpp PLC
    2nd Land Securities Group PLC
    3rd Marstons PLC
    4th Imperial Tobacco Group PLC
    5th Berkeley Group Holdings

    The full results and access to the Sitemorse INDEX, 2014 Q4/London-listed PLCs is available at: http://www.sitemorse.com/rt/1083.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK London-listed PLCs" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • B&Q is most improved website among UK’s Top 500 retail sites in Q4 - 05 Dec 2014

    B&Q has powered up the table of the UK’s top 500 retail websites to be the most improved site in Q4 and takes a place in the top 20 best performing online stores in the latest quarterly testing undertaken by specialist Sitemorse.

    By Glynn Davis

    The DIY store’s online proposition moved up an impressive 372 places to 18th spot with a score of 6.30 out of 10, which compares with its 390th position in Q3 when it scored only 2.14. And in Q2 it was in lowly 404th spot.

    The improvement is down to a serious investment of £60 million on the B&Q infrastructure. Michael Durbridge, director of omni-channel at B&Q, says: “The new responsive website is a key element of our investment but it is much more than just about the web. It also involves new customer management and ordering systems.”

    B&Q home page - top riser

    Previously B&Q ran them off separate platforms but with the new infrastructure they will be on the same platform that Durbridge says will enable much more complex omni-channel capabilities to be delivered. The company runs ATG, Oracle and SAP technology across its business.

    Lawrence Shaw, chief executive of Sitemorse, says: “It has been an exceptional rise up the table for B&Q and highlights how investment in new technology can have a massively beneficial impact on the performance of retailers’ websites when they don’t just look to create a flashy front-end but also tie it together with the back-end infrastructure.”

    The testing of the 500 sites is undertaken by Sitemorse using automated software that, page-by-page reads the first 125 pages of each retailer’s sites to generate a ranked table based on checks to Quality, User Experience, Accessibility, Performance and SEO capability of each of the websites.

    B&Q is joined in the top 20 of the table by other newcomers among the best performers including Suit Direct that jumped 75 places to eighth spot and Beds Direct, which climbed 18 places to 12th spot.

    However, they could not dislodge this quarter’s new leader of the pack, clothing firm Mexx, which moved up one place to take the top spot with a score of 8.28 out of 10. It pushed aside Pownall Carpets that scored only marginally less - with a creditable 8.12. It was followed by Bargain Booze that nudged up one place into third spot and W Boyes & Co that edged up two places to fourth spot.

  • 2014 Q4/UK Consumer Finance : web benchmark : State Bank of India UK rises 120 - 27 Nov 2014

    Top site this quarter with an Index of 8.04 is John Charcol http://www.charcol.co.uk/

    Screenshot of John Charcol

    The next top five sites are listed below:
    2nd Julius Baer Investments
    3rd Charterhouse
    4th Intelligent Finance
    5th Welcome Finance
    6th Nemo Personal Finance

    The site that demonstrated the greatest improvement was State Bank of India UK rising 120 places to rank 33 (Index of 5.64).

    The next five most improved sites are listed below:
    Rising 114, Family Investments
    Rising 85, Aberdeen Asset Management
    Rising 79, Quick Quid
    Rising 75, Scotiabank
    Rising 74, Financial Conduct Authority

    The reviewing and subsequent benchmarking of the sites was completed on 27th November, in all we carried out 89,458,005 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Julius Baer Investments was top, One Account had the fastest response time with Julian Hodge Bank reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Julian Hodge Bank
    2nd Intelligent Finance
    3rd Duncan Lawrie Bank
    4th John Charcol
    5th Liffe Investor

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Consumer Finance is available at: http://www.sitemorse.com/rt/1082.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Consumer Finance" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK Retail 500 Websites : web benchmark : B&Q rises 372 - 20 Nov 2014

    Top site this quarter with an Index of 8.28 is Mexx http://www.mexx.com/

    Screenshot of Mexx

    The next top five sites are listed below:
    2nd Pownall Carpets
    3rd Bargain Booze
    4th W Boyes & Co
    5th Hammonds Furniture
    6th Jane Shilton

    The site that demonstrated the greatest improvement was B&Q rising 372 places to rank 18 (Index of 6.30).

    The next five most improved sites are listed below:
    Rising 349, M & Co
    Rising 335, Schuh
    Rising 217, Theo Fennell
    Rising 208, Bally Group (UK)
    Rising 197, Laura Ashley Holdings

    The reviewing and subsequent benchmarking of the sites was completed on 20th November, in all we carried out 894,094,318 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Pumpkin Patch was top, Dulux had the fastest response time with The Bear Factory reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Zara UK
    2nd Divertimenti
    3rd Williams & Griffin
    4th The Book People
    5th Albemarble & Bond Holdings

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK 500 Retail is available at: http://www.sitemorse.com/rt/1081.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Retail 500 Websites" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/Swiss Banks : web benchmark : Basler Kantonalbank rises 61 - 18 Nov 2014

    Top site this quarter with an Index of 8.77 is Banque de Dépôts et de Gestion http://www.bdg.ch/

    Screenshot of Banque de Dépôts et de Gestion

    The next top five sites are listed below:
    2nd Banque Cramer & Cie SA
    3rd ZLB Zürcher Landbank
    4th LB (Swiss) Privatbank AG
    5th acrevis Bank AG
    6th Bank Julius Bär & Co. AG

    The site that demonstrated the greatest improvement was Basler Kantonalbank rising 61 places to rank 76 (Index of 4.66).

    The next five most improved sites are listed below:
    Rising 55, AAM Privatbank AG
    Rising 54, La Roche & Co Banquiers
    Rising 54, Bank CIC (Schweiz) AG
    Rising 50, Zurich Switzerland
    Rising 49, BNP Paribas (Suisse) SA

    The reviewing and subsequent benchmarking of the sites was completed on 18th November, in all we carried out 64,280,892 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Banque Cramer & Cie SA was top, Coutts & Co. Limited had the fastest response time with Banque Cramer & Cie SA reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Gonet & Cie
    2nd E. Gutzwiller & Cie. Banquiers
    3rd NPB Neue Privat Bank AG
    4th Bank J. Safra Sarasin Ltd
    5th Banca del Sempione

    The full results and access to the Sitemorse INDEX, 2014 Q4/Swiss Banks is available at: http://www.sitemorse.com/rt/1078.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Swiss Banks" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK Police Forces : web benchmark : Ask The Police rises 21 - 16 Oct 2014

    Top site this quarter with an Index of 6.04 is National Crime Agency http://www.nationalcrimeagency.gov.uk/

    Screenshot of National Crime Agency

    The next top five sites are listed below:
    2nd Police Scotland
    3rd Thames Valley Police
    4th Lancashire Police
    5th Civil Nuclear Constabulary
    6th Leicestershire Constabulary

    The site that demonstrated the greatest improvement was Ask The Police rising 21 places to rank 17 (Index of 4.77).

    The next five most improved sites are listed below:
    Rising 11, National Crime Agency
    Rising 10, Dyfed-Powys Police Force
    Rising 8, Cumbria Police
    Rising 8, Thames Valley Police
    Rising 8, Police Scotland

    The reviewing and subsequent benchmarking of the sites was completed on 16th October, in all we carried out 35,326,083 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Merseyside Police was top, Cleveland Police had the fastest response time with North Wales Police reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Civil Nuclear Constabulary
    2nd Thames Valley Police
    3rd Bedfordshire Police
    4th Essex Police
    5th Staffordshire Police

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Police is available at: http://www.sitemorse.com/rt/1076.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Police Forces" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q4/UK Universities and Higher Education : web benchmark : Southport College rises 263 - 15 Oct 2014

    Top site this quarter with an Index of 7.76 is Grimsby Institute of Further and Higher Education http://www.grimsby.ac.uk/

    Screenshot of Grimsby Institute of Further and Higher Education

    The next top five sites are listed below:
    2nd FutureLearn
    3rd Warwickshire College
    4th Walsall College
    5th Henley College Coventry
    6th Central School of Speech and Drama

    The site that demonstrated the greatest improvement was Southport College rising 263 places to rank 56 (Index of 5.22).

    The next five most improved sites are listed below:
    Rising 259, University of south Wales
    Rising 207, Guildford College
    Rising 206, Blackburn College
    Rising 195, Havering College of Further and Higher Education
    Rising 189, Brooksby Melton College

    The reviewing and subsequent benchmarking of the sites was completed on 15th October, in all we carried out 241,910,838 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Capel Manor College was top, St Mary's University College, Twickenham had the fastest response time with University College Birmingham reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st University College Birmingham
    2nd Stratford upon Avon College
    3rd East Riding College
    4th Grimsby Institute of Further and Higher Education
    5th Westminster Kingsway College

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Uni & HE is available at: http://www.sitemorse.com/rt/1077.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Universities and Higher Education" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/Global Top 250 Retailers : web benchmark : Great Atlantic and Pacific Tea Company rises 147 - 26 Sep 2014

    Top site this quarter with an Index of 7.30 is ICA AB http://www.ica.no/

    Screenshot of ICA AB

    The next top five sites are listed below:
    2nd Big Lots
    3rd NorgesGruppen
    4th Edion Corporation
    5th Stater Bros
    6th H & M Hennes & Mauritz AB

    The site that demonstrated the greatest improvement was Great Atlantic and Pacific Tea Company rising 147 places to rank 27 (Index of 4.52).

    The next five most improved sites are listed below:
    Rising 122, ITM Developpement Internationale
    Rising 93, Limited Brands
    Rising 89, Alimantation Couche-Tard Inc.
    Rising 87, J.C. Penney
    Rising 86, RONA

    The reviewing and subsequent benchmarking of the sites was completed on 26th September, in all we carried out 369,121,233 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally ICA AB was top, John Lewis Partnership Plc had the fastest response time with SuperValu reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Defense Commissary Agency
    2nd Aldi
    3rd Bauhaus
    4th Daiei Inc
    5th Mercadona, S.A.

    The full results and access to the Sitemorse INDEX, 2014 Q3/Global 250 Retailers is available at: http://www.sitemorse.com/rt/1069.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Top 250 Retailers" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/UK Central Government : web benchmark : Land Registry rises 233 - 25 Sep 2014

    Top site this quarter with an Index of 8.84 is Met Office http://www.metoffice.gov.uk/

    Screenshot of Met Office

    The next top five sites are listed below:
    2nd The Pensions Regulator
    3rd HM Revenue and Customs (HMRC)
    4th Natural Resources Wales
    5th Youth Justice Agency
    6th Office of Surveillance Commissioners

    The site that demonstrated the greatest improvement was Land Registry rising 233 places to rank 21 (Index of 5.32).

    The next five most improved sites are listed below:
    Rising 216, The Northern Ireland Assembly
    Rising 153, National Museums Liverpool
    Rising 143, Department for Enterprise, Trade and Investment
    Rising 120, Nuclear Decommissioning Authority
    Rising 116, Security Service (MI5)

    The reviewing and subsequent benchmarking of the sites was completed on 25th September, in all we carried out 179,469,082 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Met Office was top, Government Art Collection had the fastest response time with House of Lords Appointments Commission reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st HM Revenue and Customs (HMRC)
    2nd The Pensions Regulator
    3rd Higher Education Funding Council for England
    4th Office of the First Minister and Deputy First Minister
    5th Department for Employment and Learning

    The full results and access to the Sitemorse INDEX, 2014 Q3/UK Central Gov. is available at: http://www.sitemorse.com/rt/1070.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Central Government" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/Global Life Sciences : web benchmark : Mitsubishi Tanabe Pharma Europe Ltd rises 207 - 19 Sep 2014

    Top site this quarter with an Index of 7.22 is Biogen Idec http://www.biogenidec.com/

    Screenshot of Biogen Idec

    The next top five sites are listed below:
    2nd Kyowa Hakko Kirin UK
    3rd Cytogen
    4th Kyorin Holdings
    5th Otsuka Pharmaceuticals Europe
    6th EISAI UK

    The site that demonstrated the greatest improvement was Mitsubishi Tanabe Pharma Europe Ltd rising 207 places to rank 28 (Index of 5.24).

    The next five most improved sites are listed below:
    Rising 115, Diffusion Pharmaceuticals
    Rising 112, Abbott
    Rising 105, Abbott Uk
    Rising 68, Roche UK
    Rising 61, Menarini

    The reviewing and subsequent benchmarking of the sites was completed on 19th September, in all we carried out 88,947,781 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Cytogen was top, Perrigo UK had the fastest response time with Kyorin Holdings reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Apotex
    2nd Otsuka Pharmaceuticals Europe
    3rd Maxygen
    4th Pharmacosmos
    5th Orion Pharma

    The full results and access to the Sitemorse INDEX, 2014 Q3/Global Life Sci. is available at: http://www.sitemorse.com/rt/1068.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Life Sciences" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/UK London-listed PLCs : web benchmark : Heritage Oil PLC rises 385 - 12 Sep 2014

    Top site this quarter with an Index of 10.00 is Marstons PLC http://www.marstons.co.uk/

    Screenshot of Marstons PLC

    The next top five sites are listed below:
    2nd Wpp PLC
    3rd Personal Assets Trust PLC
    4th Pace PLC
    5th Cairn Energy PLC
    6th International Ferro Metals LD

    The site that demonstrated the greatest improvement was Heritage Oil PLC rising 385 places to rank 85 (Index of 5.58).

    The next five most improved sites are listed below:
    Rising 369, Kentz Corporation
    Rising 296, Bhp Billiton PLC
    Rising 280, Barclays
    Rising 280, National Express Group PLC
    Rising 246, Dixons Retail PLC

    The reviewing and subsequent benchmarking of the sites was completed on 12th September, in all we carried out 283,784,969 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Marstons PLC was top, Admiral Group PLC had the fastest response time with Marstons PLC reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Marstons PLC
    2nd Wpp PLC
    3rd Berkeley Group Holdings
    4th Land Securities Group PLC
    5th Imperial Tobacco Group PLC

    The full results and access to the Sitemorse INDEX, 2014 Q3/London-listed PLCs is available at: http://www.sitemorse.com/rt/1067.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK London-listed PLCs" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

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