Latest News

Over the years we have expanded the range of tests Sitemorse offers, highlighted important news and ranked top websites according to their Sitemorse result.

  • 2014 Q4/UK London-listed PLCs : web benchmark : NMC Health PLC rises 436 - 12 Dec 2014

    Top site this quarter with an Index of 9.24 is Marstons PLC http://www.marstons.co.uk/

    Screenshot of Marstons PLC

    The next top five sites are listed below:
    2nd St. Modwen Properties PLC
    3rd Carpetright PLC
    4th Personal Assets Trust PLC
    5th Pace PLC
    6th WH Smith PLC

    The site that demonstrated the greatest improvement was NMC Health PLC rising 436 places to rank 61 (Index of 5.93).

    The next five most improved sites are listed below:
    Rising 351, Photo-Me International PLC
    Rising 319, Ashley (Laura) Hldgs PLC
    Rising 306, Cranswick PLC
    Rising 304, Barratt Developments PLC
    Rising 230, Elementis

    The reviewing and subsequent benchmarking of the sites was completed on 12th December, in all we carried out 332,791,407 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally St. Modwen Properties PLC was top, Admiral Group PLC had the fastest response time with Marstons PLC reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Wpp PLC
    2nd Land Securities Group PLC
    3rd Marstons PLC
    4th Imperial Tobacco Group PLC
    5th Berkeley Group Holdings

    The full results and access to the Sitemorse INDEX, 2014 Q4/London-listed PLCs is available at: http://www.sitemorse.com/rt/1083.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK London-listed PLCs" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • B&Q is most improved website among UK’s Top 500 retail sites in Q4 - 05 Dec 2014

    B&Q has powered up the table of the UK’s top 500 retail websites to be the most improved site in Q4 and takes a place in the top 20 best performing online stores in the latest quarterly testing undertaken by specialist Sitemorse.

    By Glynn Davis

    The DIY store’s online proposition moved up an impressive 372 places to 18th spot with a score of 6.30 out of 10, which compares with its 390th position in Q3 when it scored only 2.14. And in Q2 it was in lowly 404th spot.

    The improvement is down to a serious investment of £60 million on the B&Q infrastructure. Michael Durbridge, director of omni-channel at B&Q, says: “The new responsive website is a key element of our investment but it is much more than just about the web. It also involves new customer management and ordering systems.”

    B&Q home page - top riser

    Previously B&Q ran them off separate platforms but with the new infrastructure they will be on the same platform that Durbridge says will enable much more complex omni-channel capabilities to be delivered. The company runs ATG, Oracle and SAP technology across its business.

    Lawrence Shaw, chief executive of Sitemorse, says: “It has been an exceptional rise up the table for B&Q and highlights how investment in new technology can have a massively beneficial impact on the performance of retailers’ websites when they don’t just look to create a flashy front-end but also tie it together with the back-end infrastructure.”

    The testing of the 500 sites is undertaken by Sitemorse using automated software that, page-by-page reads the first 125 pages of each retailer’s sites to generate a ranked table based on checks to Quality, User Experience, Accessibility, Performance and SEO capability of each of the websites.

    B&Q is joined in the top 20 of the table by other newcomers among the best performers including Suit Direct that jumped 75 places to eighth spot and Beds Direct, which climbed 18 places to 12th spot.

    However, they could not dislodge this quarter’s new leader of the pack, clothing firm Mexx, which moved up one place to take the top spot with a score of 8.28 out of 10. It pushed aside Pownall Carpets that scored only marginally less - with a creditable 8.12. It was followed by Bargain Booze that nudged up one place into third spot and W Boyes & Co that edged up two places to fourth spot.

  • 2014 Q4/UK Consumer Finance : web benchmark : State Bank of India UK rises 120 - 27 Nov 2014

    Top site this quarter with an Index of 8.04 is John Charcol http://www.charcol.co.uk/

    Screenshot of John Charcol

    The next top five sites are listed below:
    2nd Julius Baer Investments
    3rd Charterhouse
    4th Intelligent Finance
    5th Welcome Finance
    6th Nemo Personal Finance

    The site that demonstrated the greatest improvement was State Bank of India UK rising 120 places to rank 33 (Index of 5.64).

    The next five most improved sites are listed below:
    Rising 114, Family Investments
    Rising 85, Aberdeen Asset Management
    Rising 79, Quick Quid
    Rising 75, Scotiabank
    Rising 74, Financial Conduct Authority

    The reviewing and subsequent benchmarking of the sites was completed on 27th November, in all we carried out 89,458,005 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Julius Baer Investments was top, One Account had the fastest response time with Julian Hodge Bank reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Julian Hodge Bank
    2nd Intelligent Finance
    3rd Duncan Lawrie Bank
    4th John Charcol
    5th Liffe Investor

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Consumer Finance is available at: http://www.sitemorse.com/rt/1082.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Consumer Finance" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK Retail 500 Websites : web benchmark : B&Q rises 372 - 20 Nov 2014

    Top site this quarter with an Index of 8.28 is Mexx http://www.mexx.com/

    Screenshot of Mexx

    The next top five sites are listed below:
    2nd Pownall Carpets
    3rd Bargain Booze
    4th W Boyes & Co
    5th Hammonds Furniture
    6th Jane Shilton

    The site that demonstrated the greatest improvement was B&Q rising 372 places to rank 18 (Index of 6.30).

    The next five most improved sites are listed below:
    Rising 349, M & Co
    Rising 335, Schuh
    Rising 217, Theo Fennell
    Rising 208, Bally Group (UK)
    Rising 197, Laura Ashley Holdings

    The reviewing and subsequent benchmarking of the sites was completed on 20th November, in all we carried out 894,094,318 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Pumpkin Patch was top, Dulux had the fastest response time with The Bear Factory reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Zara UK
    2nd Divertimenti
    3rd Williams & Griffin
    4th The Book People
    5th Albemarble & Bond Holdings

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK 500 Retail is available at: http://www.sitemorse.com/rt/1081.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Retail 500 Websites" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/Swiss Banks : web benchmark : Basler Kantonalbank rises 61 - 18 Nov 2014

    Top site this quarter with an Index of 8.77 is Banque de Dépôts et de Gestion http://www.bdg.ch/

    Screenshot of Banque de Dépôts et de Gestion

    The next top five sites are listed below:
    2nd Banque Cramer & Cie SA
    3rd ZLB Zürcher Landbank
    4th LB (Swiss) Privatbank AG
    5th acrevis Bank AG
    6th Bank Julius Bär & Co. AG

    The site that demonstrated the greatest improvement was Basler Kantonalbank rising 61 places to rank 76 (Index of 4.66).

    The next five most improved sites are listed below:
    Rising 55, AAM Privatbank AG
    Rising 54, La Roche & Co Banquiers
    Rising 54, Bank CIC (Schweiz) AG
    Rising 50, Zurich Switzerland
    Rising 49, BNP Paribas (Suisse) SA

    The reviewing and subsequent benchmarking of the sites was completed on 18th November, in all we carried out 64,280,892 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Banque Cramer & Cie SA was top, Coutts & Co. Limited had the fastest response time with Banque Cramer & Cie SA reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Gonet & Cie
    2nd E. Gutzwiller & Cie. Banquiers
    3rd NPB Neue Privat Bank AG
    4th Bank J. Safra Sarasin Ltd
    5th Banca del Sempione

    The full results and access to the Sitemorse INDEX, 2014 Q4/Swiss Banks is available at: http://www.sitemorse.com/rt/1078.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Swiss Banks" INDEX.

    WHY? The quarterly INDEX Website Review looks at major public and private sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Our services provide you with true 'digital insight', ceaselessly monitoring your online content and pointing you to areas that could be potential problems for you, your clients, and your stakeholders.

    Needing no installation or involvement from your in-house IT teams, our services will run alongside your content management systems:

    - Helping make your customer journeys good ones, leaving your clients and online contacts wanting to come back.
    - Keeping you always ahead of the curve on the latest online legislation that could affect you.
    - Protecting your organisation and your web users from online threats.

    We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation. Contact us to find out more.

  • 2014 Q4/UK Police Forces : web benchmark : Ask The Police rises 21 - 16 Oct 2014

    Top site this quarter with an Index of 6.04 is National Crime Agency http://www.nationalcrimeagency.gov.uk/

    Screenshot of National Crime Agency

    The next top five sites are listed below:
    2nd Police Scotland
    3rd Thames Valley Police
    4th Lancashire Police
    5th Civil Nuclear Constabulary
    6th Leicestershire Constabulary

    The site that demonstrated the greatest improvement was Ask The Police rising 21 places to rank 17 (Index of 4.77).

    The next five most improved sites are listed below:
    Rising 11, National Crime Agency
    Rising 10, Dyfed-Powys Police Force
    Rising 8, Cumbria Police
    Rising 8, Thames Valley Police
    Rising 8, Police Scotland

    The reviewing and subsequent benchmarking of the sites was completed on 16th October, in all we carried out 35,326,083 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Merseyside Police was top, Cleveland Police had the fastest response time with North Wales Police reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Civil Nuclear Constabulary
    2nd Thames Valley Police
    3rd Bedfordshire Police
    4th Essex Police
    5th Staffordshire Police

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Police is available at: http://www.sitemorse.com/rt/1076.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Police Forces" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q4/UK Universities and Higher Education : web benchmark : Southport College rises 263 - 15 Oct 2014

    Top site this quarter with an Index of 7.76 is Grimsby Institute of Further and Higher Education http://www.grimsby.ac.uk/

    Screenshot of Grimsby Institute of Further and Higher Education

    The next top five sites are listed below:
    2nd FutureLearn
    3rd Warwickshire College
    4th Walsall College
    5th Henley College Coventry
    6th Central School of Speech and Drama

    The site that demonstrated the greatest improvement was Southport College rising 263 places to rank 56 (Index of 5.22).

    The next five most improved sites are listed below:
    Rising 259, University of south Wales
    Rising 207, Guildford College
    Rising 206, Blackburn College
    Rising 195, Havering College of Further and Higher Education
    Rising 189, Brooksby Melton College

    The reviewing and subsequent benchmarking of the sites was completed on 15th October, in all we carried out 241,910,838 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Capel Manor College was top, St Mary's University College, Twickenham had the fastest response time with University College Birmingham reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st University College Birmingham
    2nd Stratford upon Avon College
    3rd East Riding College
    4th Grimsby Institute of Further and Higher Education
    5th Westminster Kingsway College

    The full results and access to the Sitemorse INDEX, 2014 Q4/UK Uni & HE is available at: http://www.sitemorse.com/rt/1077.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Universities and Higher Education" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/Global Top 250 Retailers : web benchmark : Great Atlantic and Pacific Tea Company rises 147 - 26 Sep 2014

    Top site this quarter with an Index of 7.30 is ICA AB http://www.ica.no/

    Screenshot of ICA AB

    The next top five sites are listed below:
    2nd Big Lots
    3rd NorgesGruppen
    4th Edion Corporation
    5th Stater Bros
    6th H & M Hennes & Mauritz AB

    The site that demonstrated the greatest improvement was Great Atlantic and Pacific Tea Company rising 147 places to rank 27 (Index of 4.52).

    The next five most improved sites are listed below:
    Rising 122, ITM Developpement Internationale
    Rising 93, Limited Brands
    Rising 89, Alimantation Couche-Tard Inc.
    Rising 87, J.C. Penney
    Rising 86, RONA

    The reviewing and subsequent benchmarking of the sites was completed on 26th September, in all we carried out 369,121,233 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally ICA AB was top, John Lewis Partnership Plc had the fastest response time with SuperValu reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Defense Commissary Agency
    2nd Aldi
    3rd Bauhaus
    4th Daiei Inc
    5th Mercadona, S.A.

    The full results and access to the Sitemorse INDEX, 2014 Q3/Global 250 Retailers is available at: http://www.sitemorse.com/rt/1069.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Top 250 Retailers" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/UK Central Government : web benchmark : Land Registry rises 233 - 25 Sep 2014

    Top site this quarter with an Index of 8.84 is Met Office http://www.metoffice.gov.uk/

    Screenshot of Met Office

    The next top five sites are listed below:
    2nd The Pensions Regulator
    3rd HM Revenue and Customs (HMRC)
    4th Natural Resources Wales
    5th Youth Justice Agency
    6th Office of Surveillance Commissioners

    The site that demonstrated the greatest improvement was Land Registry rising 233 places to rank 21 (Index of 5.32).

    The next five most improved sites are listed below:
    Rising 216, The Northern Ireland Assembly
    Rising 153, National Museums Liverpool
    Rising 143, Department for Enterprise, Trade and Investment
    Rising 120, Nuclear Decommissioning Authority
    Rising 116, Security Service (MI5)

    The reviewing and subsequent benchmarking of the sites was completed on 25th September, in all we carried out 179,469,082 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Met Office was top, Government Art Collection had the fastest response time with House of Lords Appointments Commission reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st HM Revenue and Customs (HMRC)
    2nd The Pensions Regulator
    3rd Higher Education Funding Council for England
    4th Office of the First Minister and Deputy First Minister
    5th Department for Employment and Learning

    The full results and access to the Sitemorse INDEX, 2014 Q3/UK Central Gov. is available at: http://www.sitemorse.com/rt/1070.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Central Government" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/Global Life Sciences : web benchmark : Mitsubishi Tanabe Pharma Europe Ltd rises 207 - 19 Sep 2014

    Top site this quarter with an Index of 7.22 is Biogen Idec http://www.biogenidec.com/

    Screenshot of Biogen Idec

    The next top five sites are listed below:
    2nd Kyowa Hakko Kirin UK
    3rd Cytogen
    4th Kyorin Holdings
    5th Otsuka Pharmaceuticals Europe
    6th EISAI UK

    The site that demonstrated the greatest improvement was Mitsubishi Tanabe Pharma Europe Ltd rising 207 places to rank 28 (Index of 5.24).

    The next five most improved sites are listed below:
    Rising 115, Diffusion Pharmaceuticals
    Rising 112, Abbott
    Rising 105, Abbott Uk
    Rising 68, Roche UK
    Rising 61, Menarini

    The reviewing and subsequent benchmarking of the sites was completed on 19th September, in all we carried out 88,947,781 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Cytogen was top, Perrigo UK had the fastest response time with Kyorin Holdings reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Apotex
    2nd Otsuka Pharmaceuticals Europe
    3rd Maxygen
    4th Pharmacosmos
    5th Orion Pharma

    The full results and access to the Sitemorse INDEX, 2014 Q3/Global Life Sci. is available at: http://www.sitemorse.com/rt/1068.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Global Life Sciences" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/UK London-listed PLCs : web benchmark : Heritage Oil PLC rises 385 - 12 Sep 2014

    Top site this quarter with an Index of 10.00 is Marstons PLC http://www.marstons.co.uk/

    Screenshot of Marstons PLC

    The next top five sites are listed below:
    2nd Wpp PLC
    3rd Personal Assets Trust PLC
    4th Pace PLC
    5th Cairn Energy PLC
    6th International Ferro Metals LD

    The site that demonstrated the greatest improvement was Heritage Oil PLC rising 385 places to rank 85 (Index of 5.58).

    The next five most improved sites are listed below:
    Rising 369, Kentz Corporation
    Rising 296, Bhp Billiton PLC
    Rising 280, Barclays
    Rising 280, National Express Group PLC
    Rising 246, Dixons Retail PLC

    The reviewing and subsequent benchmarking of the sites was completed on 12th September, in all we carried out 283,784,969 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Marstons PLC was top, Admiral Group PLC had the fastest response time with Marstons PLC reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Marstons PLC
    2nd Wpp PLC
    3rd Berkeley Group Holdings
    4th Land Securities Group PLC
    5th Imperial Tobacco Group PLC

    The full results and access to the Sitemorse INDEX, 2014 Q3/London-listed PLCs is available at: http://www.sitemorse.com/rt/1067.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK London-listed PLCs" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/UK Local Government : web benchmark : Torfaen rises 273 - 04 Sep 2014

    Top site this quarter with an Index of 9.14 is Scottish Borders http://www.scotborders.gov.uk/

    Screenshot of Scottish Borders

    The next top five sites are listed below:
    2nd Slough
    3rd North Devon
    4th Cornwall
    5th Vale of Glamorgan
    6th New Forest

    The site that demonstrated the greatest improvement was Torfaen rising 273 places to rank 96 (Index of 5.56).

    The next five most improved sites are listed below:
    Rising 263, Sunderland
    Rising 258, Powys
    Rising 247, Angus
    Rising 244, South Cambridgeshire
    Rising 226, West Berkshire

    The reviewing and subsequent benchmarking of the sites was completed on 4th September, in all we carried out 326,688,531 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally North Devon was top, Moray had the fastest response time with Rhondda Cynon Taff reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Swale
    2nd Merton
    3rd Basildon
    4th Woking
    5th Derbyshire

    The full results and access to the Sitemorse INDEX, 2014 Q3/UK Local Gov. is available at: http://www.sitemorse.com/rt/1066.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Local Government" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/UK Consumer Finance : web benchmark : Skipton Building Society rises 123 - 28 Aug 2014

    Top site this quarter with an Index of 7.76 is Welcome Finance http://www.wfs.co.uk/

    Screenshot of Welcome Finance

    The next top five sites are listed below:
    2nd Nemo Personal Finance
    3rd Intelligent Finance
    4th Monmouthshire Building Society
    5th Dudley Building Society
    6th John Charcol

    The site that demonstrated the greatest improvement was Skipton Building Society rising 123 places to rank 44 (Index of 5.16).

    The next five most improved sites are listed below:
    Rising 110, Travelex UK
    Rising 102, Cambridge Building Society
    Rising 64, SVS Securities
    Rising 63, M&G Investments
    Rising 59, Vanquis Bank

    The reviewing and subsequent benchmarking of the sites was completed on 28th August, in all we carried out 86,269,157 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Smith & Williamson was top, One Account had the fastest response time with Dudley Building Society reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Julian Hodge Bank
    2nd Intelligent Finance
    3rd Liffe Investor
    4th Westpac Banking Corporation UK
    5th JPMorgan Chase

    The full results and access to the Sitemorse INDEX, 2014 Q3/UK Consumer Finance is available at: http://www.sitemorse.com/rt/1064.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Consumer Finance" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • Symantecs latest report Malware no.1 threat to websites - Sitemorse protects clients - 27 Aug 2014

    Sitemorse continually reviews your digital landscape (web, social and mobile properties) and the assets within to check for and alert you to any instances of Malware - this also includes social media posts, reading every link and sending SMS or email to you highlighting you to Malware or Spyware.

    We offer continual content assessment across your web, social and mobile pages, along with reviewing the detail within PDFs, Word / Excel or PowerPoint files - saving you time and removing the tedium and efficiency of manual checking.

    (EXTRACT from Symantec white paper - Six things that can kill your website)

    Malware protection - threat to websites

    Your website is your shop front, your brand on display and an essential sales and marketing tool. You spent a lot of money building it and attracting visitors. It is business critical: it would be a disaster if that shop front were smashed, your reputation was tarnished and visitors stopped coming. This is why website security is so important.

    1. Website malware
    Website servers can be attacked by malware just like desktop PCs. Compromising legitimate websites and using them to infect visitors is an increasingly popular tactic for online criminals: in 2012, Symantec saw a three-fold increase in this type of web attack(1).

    What’s worse is that site owners often don’t know that their site has been compromised until it is
    blacklisted by search engines or customers start complaining about infections they picked up on
    the site. The damage to your traffic and your customers’ trust can be huge.

    Criminals can buy ready-made malware, such as the popular Sakura toolkit, which they install on someone else’s website. It scans visitors’ computers for known vulnerabilities and picks the most effective exploit to infect them(2).

    1 Symantec ISTR 18
    2 Symantec Attack Signatures: Sakura Exploit Toolkit
    http://www.symantec.com/security_response/attacksignatures/detail.jsp?asid=25761

  • UK Central Government Index updated ready for Q3 2014. - 26 Aug 2014

    We like to keep our indexes as up to date as possible, always welcoming feedback and updates for the websites in the sectors that we test every quarter.

    The Central Government Index has recently been updated in readiness for the next benchmark test in Quarter 3. This sector in particular, is continually changing especially as departments are gradually moving over to the .gov domain.
    Changes made this time include:-
    • Correction of the name for the Department of Education Northern Ireland’s website.
    • Removal of the Learning Skills Improvement Service, this department closed last year and the website is no longer live.
    • Removal of Northern Ireland Legal Services Commission which now forms part of the Department for Justice Northern Ireland website.
    • 3 more departments have moved over to the .gov domain and we have amended their urls accordingly i.e. Civil Service; UK Trade and Investments; Monitor Independent Regulator of NHS Foundation Trusts.

    The Central Arbitration Commission will be moving to .gov shortly and we will include this change in future indexes.
    We welcome feedback from Central Government web managers should we need to update any web addresses or department names in this continually changing sector.

    For further information or to advise of a change please contact Sara Tory story@sitemorse.com

    Access to the full INDEX is at; http://www.sitemorse.com/rt/1058/d08f83b1

  • 2014 Q3/UK Retail 500 Websites : web benchmark : Charles Clinkard rises 208 - 21 Aug 2014

    Top site this quarter with an Index of 8.12 is Pownall Carpets http://www.pownallcarpets.com/

    Screenshot of Pownall Carpets

    The next top five sites are listed below:
    2nd Mexx
    3rd KD Beds
    4th Bargain Booze
    5th Hammonds Furniture
    6th W Boyes & Co

    The site that demonstrated the greatest improvement was Charles Clinkard rising 208 places to rank 59 (Index of 5.12).

    The next five most improved sites are listed below:
    Rising 190, Superdrug
    Rising 180, Magnet
    Rising 173, Baker Ross
    Rising 162, Evans
    Rising 161, Graham & Green

    The reviewing and subsequent benchmarking of the sites was completed on 21st August, in all we carried out 876,695,456 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally Pumpkin Patch was top, H&M had the fastest response time with The Bear Factory reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Williams & Griffin
    2nd Acotis
    3rd Divertimenti
    4th Space NK
    5th The Works Holdings

    The full results and access to the Sitemorse INDEX, 2014 Q3/UK 500 Retail is available at: http://www.sitemorse.com/rt/1062.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "UK Retail 500 Websites" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3/Swiss Banks : web benchmark : Caisse d'Epargne Riviera rises 161 - 19 Aug 2014

    Top site this quarter with an Index of 8.38 is ZLB Zürcher Landbank http://www.zuercherlandbank.ch/

    Screenshot of ZLB Zürcher Landbank

    The next top five sites are listed below:
    2nd LB (Swiss) Privatbank AG
    3rd Pictet et Cie
    4th Alpha RHEINTAL Bank AG
    5th Bank J. Safra Sarasin Ltd
    6th Banca del Sempione

    The site that demonstrated the greatest improvement was Caisse d'Epargne Riviera rising 161 places to rank 7 (Index of 7.13).

    The next five most improved sites are listed below:
    Rising 135, Bantleon Bank AG
    Rising 113, BERENBERG BANK (SCHWEIZ) AG
    Rising 45, Bank von Roll AG
    Rising 38, SIX SIS AG
    Rising 36, Zuger Kantonalbank

    The reviewing and subsequent benchmarking of the sites was completed on 19th August, in all we carried out 63,058,645 checks - testing function, checking compliance and measuring performance - reviewing the page content, code and delivery infrastructure. Functionally ZLB Zürcher Landbank was top, Coutts & Co. Limited had the fastest response time with Ersparniskasse Affoltern i.E. AG reporting the best HTML 'code quality'.

    The top sites for accessibility were:
    1st Gonet & Cie
    2nd E. Gutzwiller & Cie. Banquiers
    3rd NPB Neue Privat Bank AG
    4th Bank-now AG
    5th Banca del Sempione

    The full results and access to the Sitemorse INDEX, 2014 Q3/Swiss Banks is available at: http://www.sitemorse.com/rt/1063.

    Sitemorse INDEX

    HOW? Using our software we look at each site individually, mapping out every combination of every one of the top 125 pages and complete around 1,200 tests, checks and measures across User Experience (UX), Governance, Risk and Compliance (GRC) and Search Capability (SEO). Against the results, our benchmarking methodology is applied to provided a ranked table - the results are then published as the "Swiss Banks" INDEX.

    WHY? The quarterly Index Website Review, is across each of the sectors as the independent benchmark identifying how websites are performing, meeting compliance levels and satisfying their users. It's also a key indicator for website managers who, while always wanting to be at the top of their game, could be hampered by poor-performing suppliers, non-compliant legacy content or content management systems that often fail to spot errors affecting user experience.

    Client services such as Venobia, Governisation and the Web Management Toolkit immediately find the issues that affect web users the most on any website, help demonstrate real improvement and ensure you have control and confidence in your web presence. They will help you minimise unnecessary risk, issues covering everything from compliance with web standards to helping you deal with malware, protect your brand across even a large web presence, and enhance search engine optimisation to help more potential customers find you. They can help spotlight content that may need updating, issues with staff training and support, and focus supplier management. We offer a confidential internal 'company wide' website testing and benchmarking service - allowing you to review the position of all the sites in your organisation.

  • 2014 Q3 Universities INDEX benchmark: Futurelearn races up the chart - 11 Aug 2014

    With four out of ten would-be university students choosing their seat of learning by researching via university websites, the Daily Telegraph recently reported that some universities spend well over a quarter of a million pounds each year on maintaining their sites.

    So it’s great news that the Sitemorse quarterly INDEX of universities and higher education sites shows a number of establishments moving significantly up the table covering more than 330 university and college sites.

    The Sitemorse Q3 2014 Universities web benchmark is an important indicator of the educational establishments currently leading the field with the best-working sites in the higher education sector.

    Highest marks this Index have been awarded to Warwickshire College once again. Not only has the college kept its top spot in our benchmark for the third quarter on the run, it has improved its overall score to 8.6 out of a possible 10 marks for criteria including code quality, accessibility, function and performance.

    Warwickshire College is one of the largest general further and higher education colleges in the UK, providing high quality education and training for more than 18,000 students each year. The college has six centres in Leamington, Warwick, Rugby, Moreton Morrell, Henley-in-Arden and Pershore in Worcestershire.

    Close behind Warwickshire College, however is Futurelearn, a new organisation offering online-only courses which has powered up the Sitemorse table in only twelve months, moving from 202nd place to 2nd in three jumps. Amazingly, the Futurelearn site is still in beta mode, but still managed to score 8.1/10 in our testing.

    FutureLearn, which describes itself as the new UK-based social learning platform, is the first UK-led MOOC (massive open online course) provider and is a private company wholly owned by The Open University, with the benefit of over 40 years of their experience in distance learning and online education.

    Futurelearn’s partners include over 20 of the best UK and international universities, as well as institutions with a huge archive of cultural and educational material, including the British Council, the British Library, and the British Museum, and it plans to partner with two Chinese universities – Shanghai Jiao Tong University and Fudan University - shortly.

    Making up the remainder of the top five best performers are the websites of Easton and Otley College, Norwich Henley College, Coventry and the Grimsby Institute of Further and Higher Education in the North-East of England.
    Highest climbers this time are the City of Bristol College (+157), Carshalton College (+160), The Manchester College (+162), University of Wolverhampton (+166) and London's Rose Bruford College (+313), which specialises in the performing arts. Full index data can be seen on our website, www.sitemorse.com.
    University College, Birmingham maintains the highest score for accessibility (9/10), with good scores also in this area for De Montfort Uni, Leicester and Grimsby Institute of Further and Higher Education. Fastest sites to respond were St.Mary’s University College, Twickenham and the College of West Anglia.

  • A focus on saving time and reducing risk for Sitemorse clients - 05 Aug 2014

    Our most recent service update for our clients is focused on saving time and reducing risk – and it’s especially relevant with the latest regulatory changes around the use of 08XX telephone numbers.

    Our extensive E-Discovery capability examines not just your Digital Landscape (web, social and mobile) but also content within PDFs and office- related documents (Word, Excel and PowerPoint).

    Because of the latest Ofcom regulation around the use of premium telephone numbers, it’s more than ever important to know what you have exactly online and where updates to your online content should be made and in what order.

    The change in regulation from OFCOM means the use of certain phone numbers is no longer permitted. Phone lines that can be used by customers to make inquiries / complaints after a sale must be charged at no more than the ‘basic rate’. The government’s guidance says this means not only no 09 numbers but also no 0845 or 0870 numbers even though these are commonly used by businesses as “local rate” numbers. This rule will apply even to general inquiry lines if these may also be used by consumers for post-contract queries. This means businesses will need to review what numbers they publish on all their communications, including online.

    The unique Sitemorse ‘engine’ is an enormous help in what could in other circumstances be a difficult job. We understand and continually, comprehensively catalogue every element of every asset, on every page on every one of your digital properties (web, social and mobile) owned by or operated for you.

    Let us review your digital landscape and with INSIGHT from Sitemorse appropriate decisions can be made.INSIGHT also includes the review of each and every asset, numbers contained within PDFs, Word documents and PowerPoint presentations can also be reported.For your complementary INSIGHT please contact Sara Tory at Sitemorse, by telephone on +44 20 7183 1943 or via email: story@sitemorse.com.

  • It’s a fair cop – Cleveland Police are back on top of the Index. - 28 Jul 2014

    Cleveland Police is back at the top of the latest Sitemorse INDEX covering the UK’s top police forces.

    Cleveland Top Police Website

    The North-East force climbed 13 places since Q2 to get back into top place, with Merseyside Police, who have topped the table for the last two quarters, down to fourth position. Cleveland are in the unique position of having consistently topping the Sitemorse Police INDEX for a number of years, always placed in the top three.

    The web is increasingly important for the UK’s Police forces, where a successful site needs to be fully functional, meet legal requirements such as accessibility, perform well and – if the force really wants to engage the public who live and work in its area - the site needs to ensure users have a positive experience to encourage them to come back.

    That’s why the Sitemorse Q3 2014 INDEX ranking just under 50 UK police force websites is an important benchmark, spotlighting the authorities that are currently leading the field with the best-working websites in the sector.

    The Cleveland Police website was top of the Sitemorse table before dropping to 8th and then 14th position in recent quarters. Its score of 7.1 out of a possible ten marks in our testing brings it back to the top of the table, slightly ahead of the City of London Police, which continues an upward trend to second place. At the end of last year the City of London website stood at 20th position, but a consistent improvement over the last few months has taken it almost to the top.

    Nottinghamshire Police, with a score of 6/10 are third-placed and have again improved their performance since the last Police benchmark in Q2, rising four places. The Merseyside and Lincolnshire forces make up the remainder of the top five.

View older articles

Register for updates

If you would like to receive news updates from Sitemorse via email please enter your details below.




RSS Subscribe to our news feed
View older articles