May 2008/UK Retail Banks



Changes in rank are compared to April 2008/UK Retail Banks. Since then, 1 site entered the survey and 1 site could not be included in the rankings (1 fewer since last time).

Pos. Chg. Organisation Overall Func. Acc. HTML Perf. Email Meta. PDFs
1 0 Julian Hodge Bank Group 9.7 10 9 10 10 N/A N/A 5
1 +1 Bradford & Bingley 9.7 10 9 10 10 N/A N/A 5
3 +1 askBM 9.4 9 9 10 10 N/A N/A N/A
4 +1 Intelligent Finance 8.9 10 9 10 7 N/A N/A N/A
5 +1 Leeds Building Society 8.8 10 6 8 10 N/A N/A N/A
6 +4 British Bankers' Association 8.1 9 6 8 9 N/A N/A 5
7 +4 first direct 8.0 7 6 10 10 N/A N/A N/A
8 +4 Britannia Building Society 8.0 8 5 9 10 N/A N/A N/A
9 -6 Cheshire Building Society 8.0 6 8 9 10 N/A N/A 5
10 +3 Scarborough Building Society 7.7 5 8 10 10 N/A N/A 5
11 -3 Ecology Building Society 7.5 4 9 10 10 N/A N/A 5
12 -3 Stroud & Swindon Building Society 7.5 9 5 8 7 N/A N/A 5
13 +2 Cater Allen Private Bank 7.5 9 1 8 10 N/A N/A N/A
14 +11 Alliance & Leicester 7.1 8 5 4 10 N/A N/A 5
15 +19 Royal Bank of Scotland 6.9 8 5 3 10 N/A N/A N/A
16 0 Tesco Personal Finance 6.7 4 6 10 10 N/A N/A N/A
17 -1 The AA 6.7 5 5 8 10 N/A N/A N/A
18 0 Citibank UK 6.5 7 0 9 10 N/A N/A 5
19 0 Co-operative Bank 6.4 6 4 8 9 N/A N/A N/A
20 -13 Clydesdale Bank 6.3 5 3 8 10 N/A N/A N/A
21 -1 ING Direct 6.0 3 5 8 10 N/A N/A 5
22 +4 Prudential UK 5.8 4 3 7 10 N/A N/A 5
23 +10 The Melton Mowbray Building Society 5.7 4 5 8 8 N/A N/A 5
24 +2 Smile 5.7 5 5 2 10 N/A N/A 5
25 -5 Newcastle Building Society 5.6 2 4 9 10 N/A N/A 5
26 +10 HFC Bank 5.6 0 6 10 10 N/A N/A N/A
27 +10 Financial Services Authority 5.6 3 5 10 10 N/A N/A 10
28 0 Halifax Online 5.5 4 4 4 10 N/A N/A N/A
29 +9 Furness Building Society 5.4 0 6 9 10 N/A N/A 5
30 -16 NatWest 5.4 4 6 4 9 N/A N/A N/A
30 +11 Bank Of Cyprus 5.4 7 4 6 5 N/A N/A 5
32 +8 Derbyshire Building Society 5.3 10 4 0 4 N/A N/A 5
33 -4 Sainsbury's Bank 5.2 3 1 8 10 N/A N/A N/A
34 -10 Bank Of Scotland 5.2 5 4 6 7 N/A N/A N/A
35 +7 Bank of Ireland 5.2 0 6 9 10 N/A N/A 5
36 -4 Barclays 5.1 0 6 8 10 N/A N/A 5
37 +2 Laiki Group 5.1 3 5 7 8 N/A N/A N/A
38 -8 Yorkshire Bank 5.0 5 4 1 10 N/A N/A 5
39 -8 Egg 5.0 7 0 4 8 N/A N/A N/A
40 +7 Portman Building Society 4.9 1 5 6 10 N/A N/A N/A
41 +2 Norwich and Peterborough Building Society 4.9 0 4 9 10 N/A N/A 5
42 +6 Direct Line 4.7 3 4 2 10 N/A N/A N/A
43 -21 Alliance & Leicester Commercial Bank 4.7 3 6 8 5 N/A N/A N/A
44 -10 northern rock 4.7 0 7 6 9 N/A N/A 5
45 +4 Nationwide Building Society 4.5 0 5 7 9 N/A N/A 5
46 +15 First Trust Bank 4.5 4 5 7 4 N/A N/A N/A
47 -2 Islamic Bank of Britain 4.3 4 0 2 10 N/A N/A N/A
48 +4 Leek United Building Society 4.3 0 4 5 10 N/A N/A 5
49 +4 Nottingham Building Society 4.3 2 3 4 9 N/A N/A 5
50 -6 Bank of Ireland Northern Ireland 4.3 0 6 6 8 N/A N/A 5
51 +14 Principality Building Society 4.2 3 6 10 1 N/A N/A 5
52 -6 Ulster Bank 4.2 0 6 6 8 N/A N/A 5
53 +5 Triodos 4.1 4 5 7 3 N/A N/A N/A
54 +1 HSBC Bank plc 4.1 0 3 6 10 N/A N/A N/A
55 -4 cahoot 4.1 0 6 2 10 N/A N/A N/A
56 -6 Lloyds TSB 4.1 4 6 4 4 N/A N/A 5
57 -1 Standard Life 4.1 0 4 5 10 N/A N/A 4
58 -1 Bank of England 3.9 0 0 8 10 N/A N/A 5
59 +5 AIB - Ireland 3.9 5 4 3 4 N/A N/A N/A
60 -6 Unity Trust Bank 3.9 0 5 9 5 N/A N/A 5
61 -2 Northern Bank 3.6 0 0 9 8 N/A N/A N/A
62 +5 Marks & Spencer Money 3.4 5 6 1 2 N/A N/A N/A
63 -3 The Loughborough Building Society 3.4 0 1 6 9 N/A N/A 5
64 -41 Skipton Building Society 3.3 0 5 6 5 N/A N/A 5
65 -3 Secure Trust Bank 3.2 0 0 5 10 N/A N/A 5
66 -3 Arbuthnot Banking Group 3.1 0 0 5 9 N/A N/A 5
67 +1 Coutts Private banking 3.0 0 5 5 5 N/A N/A 5
68 -2 Liverpool Victoria 2.5 1 2 8 2 N/A N/A N/A
69 0 Dunfermline Building Society 1.9 0 5 1 3 N/A N/A 5
70 0 Coventry Building Society 1.8 0 3 6 1 N/A N/A 5
71 - Investec Bank 1.0 0 3 1 3 N/A N/A N/A